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Catalyst 2928 Switch Software Configuration Guide
OL-23389-01
Chapter 33 Troubleshooting
Troubleshooting Tables
For more information about the
show platform tcam errors
privileged EXEC command, see the
command reference for this release.
Troubleshooting Tables
These tables are a condensed version of troubleshooting documents on Cisco.com.
•
“Troubleshooting CPU Utilization” section on page 33-24
•
Troubleshooting Power over Ethernet (PoE), page 33-25
Troubleshooting CPU Utilization
This section lists some possible symptoms that could be caused by the CPU being too busy and shows
how to verify a CPU utilization problem.
lists the primary types of CPU utilization problems
that you can identify. It gives possible causes and corrective action with links to the
document on Cisco.com.
Possible Symptoms of High CPU Utilization
Note that excessive CPU utilization might result in these symptoms, but the symptoms could also result
from other causes.
•
Spanning tree topology changes
•
EtherChannel links brought down due to loss of communication
•
Failure to respond to management requests (ICMP ping, SNMP timeouts, slow Telnet or SSH
sessions)
•
UDLD flapping
•
IP SLAs failures because of SLAs responses beyond an acceptable threshold
•
DHCP or IEEE 802.1x failures if the switch does not forward or respond to requests
Layer 3 switches:
•
Dropped packets or increased latency for packets routed in software
•
BGP or OSPF routing topology changes
•
HSRP flapping
Verifying the Problem and Cause
To determine if high CPU utilization is a problem, enter the
show processes cpu sorted
privileged
EXEC command. Note the underlined information in the first line of the output example.
Switch#
show processes cpu sorted
CPU utilization for five seconds: 8%/0%; one minute: 7%; five minutes: 8%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
309 42289103 752750 56180 1.75% 1.20% 1.22% 0 RIP Timers
140 8820183 4942081 1784 0.63% 0.37% 0.30% 0 HRPC qos request
100 3427318 16150534 212 0.47% 0.14% 0.11% 0 HRPC pm-counters
Содержание Catalyst 2928
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Страница 32: ...xxx Catalyst 2928 Switch Software Configuration Guide OL 23389 01 Preface ...
Страница 496: ...26 14 Catalyst 2928 Switch Software Configuration Guide OL 23389 01 Chapter 26 Configuring SPAN Displaying SPAN Status ...
Страница 534: ...29 18 Catalyst 2928 Switch Software Configuration Guide OL 23389 01 Chapter 29 Configuring SNMP Displaying SNMP Status ...
Страница 700: ...Index IN 36 Catalyst 2928 Switch Software Configuration Guide OL 23389 01 ...