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Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE
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Chapter 9 Troubleshooting
Error Messages
Error Message
No CE services are currently running on this computer. Please run
ActiveSync and make sure you are connected to a supported device. NOTE: This
Install is for 3.0 CE devices and greater.
Explanation
An attempt was made to install the client adapter installation file without an ActiveSync
connection established between your laptop or PC and your Windows CE device.
Recommended Action
Follow the instructions in the
“Installing the Driver and Client Utilities” section
to establish an ActiveSync connection.
Error Message
No profiles found. (Use ACU to create a profile.)
Explanation
Profiles have not been created for your client adapter.
Recommended Action
Create a profile in ACU for the client adapter to use. If necessary, reset the
Windows CE device.
Error Message
The object or property already exists.
Explanation
An attempt was made to import a certificate file that was already installed.
Recommended Action
Tap OK and select a different certificate to import.
Error Message
The old password you supplied doesn’t match what you entered
previously. Please try it again.
Explanation
The password entered in the Old Password field on the Change Password screen does not
match the password that was used previously.
Recommended Action
Re-enter your old password in the Old Password field.
Error Message
PEAP failed initialization. Please make sure that PEAP is installed
correctly and Trusted Root Certificate Authority certificate is installed
correctly.
Explanation
The PEAP authentication process failed during initialization, most likely because the
specified root certificate is missing from the system.
Recommended Action
Make sure that PEAP and the Trusted Root Certificate Authority certificate are
installed correctly.
Error Message
Please select one of the profiles.
Explanation
The Edit, Rename, or Delete button on the ACU Profiles screen was tapped before a
profile was selected.
Recommended Action
Tap OK to acknowledge the message. Then select a profile and tap the button
for the action you want to take.