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Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide for Windows CE
OL-1375-03
Chapter 9 Troubleshooting
Error Messages
Error Message
Incorrect Login -- Please Re-Enter
Explanation
The LEAP username or password was entered incorrectly in the Wireless Login Module
screen or was not valid for the RADIUS server on the network.
Recommended Action
Re-enter the LEAP username and password and tap OK.
Error Message
An internal error has occurred.
Explanation
An error has occurred.
Recommended Action
Reset the Windows CE device and try the operation again.
Error Message
LEAP Not Enabled on the Cisco Wireless LAN Adapter! Start ACU and
Enable LEAP First.
Explanation
An attempt was made to start WLM before LEAP was enabled on the client adapter.
Recommended Action
Tap OK to acknowledge the message and terminate the utility. Then enable
LEAP in ACU. WLM restarts automatically, provided you are using a temporary LEAP username and
password.
Error Message
Must set a User Name
Explanation
A password was entered in the Wireless Login Module screen, but a username was not
entered. The password is an optional entry, but if a password is entered, a username must also be
entered.
Recommended Action
Tap OK to acknowledge the message. Then enter your LEAP username in the
User Name field on the Wireless Login Module screen and tap OK.
Error Message
This name already exists. Please use a different name.
Explanation
An attempt was made to create or rename a profile using the name of an existing profile.
Recommended Action
Tap OK. Then create or rename the profile using a unique name.
Error Message
New Password and Confirm New Password entered do not match. Please try
it again.
Explanation
Different values were entered in the New Password and Confirm New Password fields on
the Change Password screen. They must be identical.
Recommended Action
Re-enter your new password in both fields.