C H A P T E R
5-1
Cisco Unified IP Phone 7962G and 7942G Administration Guide for Cisco Unified Communications Manager 7.0
OL-15483-01
5
Configuring Features, Templates, Services, and
Users
After you install Cisco Unified IP Phones in your network, configure their network settings, and add
them to Cisco Unified Communications Manager, you must use the Cisco Unified Communications
Manager Administration application to configure telephony features, optionally modify phone
templates, set up services, and assign users.
This chapter provides an overview of these configuration and setup procedures. Cisco Unified
Communications Manager documentation provides detailed instructions for these procedures.
For suggestions about how to provide users with information about features, and what information to
provide, see
Appendix A, “Providing Information to Users Via a Website.”
For information about setting up phones in non-English environments, see
Appendix C, “Supporting
International Users.”
This chapter includes following topics:
•
Telephony Features Available for the Cisco Unified IP Phone, page 5-1
•
Configuring Corporate and Personal Directories, page 5-14
•
Modifying Phone Button Templates, page 5-16
•
Configuring Softkey Templates, page 5-17
•
Setting Up Services, page 5-18
•
Adding Users to Cisco Unified Communications Manager, page 5-18
•
Managing the User Options Web Pages, page 5-19
Telephony Features Available for the Cisco Unified IP Phone
After you add Cisco Unified IP Phones to Cisco Unified Communications Manager, you can add
functionality to the phones.
Table 5-1
includes a list of supported telephony features, many of which you
can configure using Cisco Unified Communications Manager Administration. The Reference column
lists Cisco Unified Communications Manager and other documentation that contains configuration
procedures and related information.
For information about using most of these features on the phone, refer to
Cisco Unified IP Phone 7962G
and 7942G Phone Guide
. For a comprehensive listing of features on the phone, refer to
Cisco Unified
IP Phone Features A–Z
.