C H A P T E R
40-1
Cisco Catalyst Blade Switch 3020 for HP Software Configuration Guide
OL-8915-03
40
Troubleshooting
This chapter describes how to identify and resolve software problems related to the Cisco IOS software
on the switch. Depending on the nature of the problem, you can use the command-line interface (CLI)
or the device manager to identify and solve problems.
Additional troubleshooting information, such as LED descriptions, is provided in the hardware
installation guide.
Note
For complete syntax and usage information for the commands used in this chapter, see the command
reference
for this release and the
Cisco IOS Command Summary, Release 12.2
.
This chapter consists of these sections:
•
Recovering from a Software Failure, page 40-2
•
Recovering from a Lost or Forgotten Password, page 40-3
Note
Recovery procedures require that you have physical access to the switch.
•
Preventing Autonegotiation Mismatches, page 40-7
•
SFP Module Security and Identification, page 40-8
•
Monitoring SFP Module Status, page 40-8
•
Monitoring Temperature, page 40-9
•
Using Ping, page 40-9
•
Using Layer 2 Traceroute, page 40-10
•
Using IP Traceroute, page 40-12
•
Using TDR, page 40-14
•
Using Debug Commands, page 40-14
•
Using the show platform forward Command, page 40-16
•
Using the crashinfo Files, page 40-18