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Vectra® Neo Clinical Therapy System
WARRANTY
DJO, LLC (“Company”) warrants that the Vectra® Neo
Clinical Therapy System, Channel 1/2 Electrotherapy
Module, Channel 1/2 ElectroEMG Module,
Channel 3/4 Electrotherapy Module, Laser Module, and
Ultrasound Module (“Products”) are free of defects in
material and workmanship. This warranty shall remain in
eff ect for two years (24 months) from the date of original
consumer purchase. If these Products fail to function
during the two year warranty period due to a defect
in material or workmanship, at the Company’s option,
Company or the selling dealer will repair or replace the
respective Product without charge within a period of
thirty (30) days from the date on which the Product is
returned to the Company or the dealer.
All repairs to the Product must be performed by a service
center authorized by the Company. Any modifi cations or
repairs performed by unauthorized centers or groups will
void this warranty.
The warranty period for certain accessories is 90 days.
Accessories consist of Lead Wires, Patient Remote/Laser
Interrupt Switch, and Electrodes.
The warranty period for the Therapy System Cart, Laser
Applicators and Ultrasound Applicators is one year
(12 months).
To participate in warranty coverage, this Product’s
warranty registration card (included with Product) must
be fi lled out and returned to the Company by the original
owner within ten (10) business days of purchase.
This Warranty Does Not Cover:
• Replacement parts or labor furnished by anyone other
than the Company, the selling dealer, or a Company
service technician
• Defects or damage caused by labor furnished by
someone other than Company, the selling dealer, or a
Company service technician
• Any malfunction or failure in the Product caused
by product misuse, including, but not limited to,
the failure to provide reasonable and required
maintenance or any use that is inconsistent with the
Product User’s Manual
COMPANY SHALL NOT BE LIABLE IN ANY EVENT FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
To Obtain Service From Company or the selling dealer
under this warranty:
1. A written claim must be made within the warranty
period to the Company or the selling dealer. Written
claims made to the Company should be sent to:
DJO, LLC
1430 Decision Street
Vista, CA 92081-8553 USA
T: 1-800-592-7329 USA
F: 1-760-734-5608
and
2. The Product must be returned to the Company or the
selling dealer by the owner.
This warranty gives you specifi c legal rights and you
may also have other rights which vary from location to
location.
The Company does not authorize any person or
representative to create for it any other obligation or
liability in connection with the sale of the Product.
Any representative or agreement not contained in the
warranty shall be void and of no eff ect.
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
SERVICE AND WARRANTY