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Vectra Genisys®/Intelect Legend XT®/ Intelect® Vet Therapy Systems
5 TROUBLESHOOTING
CRITICAL ERRORS DEMANDING TECHNICAL SERVICE 300399
5.1 THERAPY SYSTEM ERROR MESSAGES (CONTINUED)
Code
Number
Type
Message
Probable Cause
Possible Remedies
300
Critical Error
Stim Board not found on Power up.
A.
On Therapy System, make certain internal Ribbon Cable is seated on Stim PC Board and Control
Board.
B.
On Channel 3/4 Electrotherapy Module, make certain the Therapy System to Module Ribbon
Cable is seated in the Therapy System and on the Module.
C.
If problem persists, replace appropriate Stim PC Board.
D.
Replace Control Board.
301
Critical Error
Stim Board failed Power up self test.
A.
On Therapy System, make certain internal Ribbon Cable is seated on Stim PC Board and Control
Board.
B.
On Channel 3/4 Electrotherapy Module, make certain the Therapy System to Module Ribbon
Cable is seated in the Therapy System and on the Module.
C.
If problem persists, replace appropriate Stim PC Board.
D.
Replace Control Board.
302
Critical Error
Stim Board Reset occurred. But, neither the main uP
nor channel uP reset bit was set.
A.
On Therapy System, make certain internal Ribbon Cable is seated on Stim PC Board and Control
Board.
B.
On Channel 3/4 Electrotherapy Module, make certain the Therapy System to Module Ribbon
Cable is seated in the Therapy System and on the Module.
C.
If problem persists, replace appropriate Stim PC Board.
D.
Replace Control Board.
303
Critical Error
Main uP on Stim Board reset occurred.
A.
On Therapy System, make certain internal Ribbon Cable is seated on Stim PC Board and Control
Board.
B.
On Channel 3/4 Electrotherapy Module, make certain the Therapy System to Module Ribbon
Cable is seated in the Therapy System and on the Module.
C.
If problem persists, replace appropriate Stim PC Board.
D.
Replace Control Board.
304
Critical Error
Channel A uP on Stim Board reset occurred.
A.
On Therapy System, make certain internal Ribbon Cable is seated on Stim PC Board and Control
Board.
B.
On Channel 3/4 Electrotherapy Module, make certain the Therapy System to Module Ribbon
Cable is seated in the Therapy System and on the Module.
C.
If problem persists, replace appropriate Stim PC Board.
D.
Replace Control Board.
305
Critical Error
Channel B uP on Stim Board reset occurred.
A.
On Therapy System, make certain internal Ribbon Cable is seated on Stim PC Board and Control
Board.
B.
On Channel 3/4 Electrotherapy Module, make certain the Therapy System to Module Ribbon
Cable is seated in the Therapy System and on the Module.
C.
If problem persists, replace appropriate Stim PC Board.
D.
Replace Control Board.
306
Critical Error
Error writing to Stim Board.
A.
On Therapy System, make certain internal Ribbon Cable is seated on Stim PC Board and Control
Board.
B.
On Channel 3/4 Electrotherapy Module, make certain the Therapy System to Module Ribbon
Cable is seated in the Therapy System and on the Module.
C.
If problem persists, replace appropriate Stim PC Board.
D.
Replace Control Board.
307
Critical Error
Error writing from Stim Board.
A.
On Therapy System, make certain internal Ribbon Cable is seated on Stim PC Board and Control
Board.
B.
On Channel 3/4 Electrotherapy Module, make certain the Therapy System to Module Ribbon
Cable is seated in the Therapy System and on the Module.
C.
If problem persists, replace appropriate Stim PC Board.
D.
Replace Control Board.