48
49
ADDITIONAL INFORMATION
QUESTIONS?
HERE’S HOW TO REACH US
By Phone:
HELPLINE:
(310) 320-9810, Monday - Friday, 8 a.m. to 4:45 p.m., PST
AUTHORIZED FACTORY SERVICE CENTER:
Phone Masters Repair Center (714) 373-4233, Monday - Friday, 8 a.m. to 5 p.m., PST
PARTS ORDERS USING A CREDIT CARD:
Pacific Coast Parts Distributors, Inc. (800) 421-5080 or (310) 515-0207,
Monday - Friday, 8 a.m. to 4:30 p.m., PST
On-line:
CUSTOMER RELATIONS:
WEBSITE: www.casiocomm.com
E-MAIL: [email protected]
AUTHORIZED FACTORY SERVICE CENTER:
WEBSITE: www.members.home.net/skelly1/PM1.htm
E-MAIL: [email protected]
PARTS AND ACCESSORIES:
WEBSITE: www.pacparts.com
E-MAIL: [email protected]
AUTHORIZED FACTORY SERVICE CENTER
For repairs, please bring or send your unit to:
Phone Masters Repair Center
11899 Valley View Street
Garden Grove, CA 92845
1. Pack your product securely in a sturdy shipping box.
2. Include a clear and specific explanation of the problem.
3. Include your name, street address (sorry, no P.O. box), and daytime phone number.
4. Provide a legible photocopy of the dated store receipt for one-year warranty purposes.
Register on-line at www.casiocomm.com
or fill-out and return the enclosed product registration card
and have a chance to win prizes.
ADDITIONAL INFORMATION
TROUBLESHOOTING
(cont.)
TELEPHONE
(cont.)
Callers cannot hear me when using the handset, but I can hear them.
■
Verify that the handset cord is plugged into the HANDSET jack. If the handset cord is
plugged into the HEADSET jack, the microphone will not work.
When a call comes in on line 2, my station’s LINE 2 indicator does not light.
■
Check the FAX/PC switch. All stations switches should be set to PHONE when a PC or fax
is not connected.
I cannot operate the phone during a power failure.
■
Install four AA alkaline batteries (not included) into the bottom of the SA-400 base to
enable the telephone to operate up to 1 hour during a power failure.
The auto attendant light does not turn on at my station when I plug in my station lines and
power adaptor.
■
Make sure the auto attendant is actually on (check other stations). Then unplug only the
power adaptor from the wall and plug it back in.
I hear a dial tone when I try to answer a call.
■
The caller has hung up before you answered the call.
OR
■
If you have a private line, an attempt may have been made to transfer a call to your station
from an uncommon line.
ADDITIONAL INFO
ADDITIONAL INFO
Содержание SA-400
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