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Why does the thermostat not engage heating / cooling until the indoor
temperature drops 2
o
F below setpoint?
The thermostat’s Temperature Differential Settings for heating & cooling determine what
indoor temperature to engage the equipment. By default the thermostat is set to run
when the difference between setpoint and indoor temperature is more than 0.5
o
F for
occupied comfort profiles (Home, Wake, Sleep). As part of the energy saving
algorithms, the thermostat relaxes this setting by an additional 1
o
F for unoccupied
comfort profiles (Away). Thus by default, when in the away mode the thermostat is set
to run when the difference between setpoint and indoor temperature is more than 1.5
o
F.
The occupied comfort profile Differential Settings are adjustable.
Why is the thermostat generating an auxiliary heat alert?
The thermostat can be configured to generate alerts when auxiliary heat has been
running for a long time or when auxiliary heat is running above a given outdoor
temperature. These alerts are intended to be informative and can be adjusted or
disabled at any time on the thermostat under Menu > Alerts > Preferences.
Auxiliary heat can be engaged at high outdoor temperatures when the indoor
temperature setpoint is manually increased above the Auxiliary Heat Temperature
Delta.
The Auxiliary Heat Runtime Alert will be generated if the auxiliary heat has run for more
than the Auxiliary Heat Runtime Setting within a single day. For instance, if the alert is
set to 3 hours, an alert will be generated if the auxiliary heat has run for more than 3
hours that day.
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