Canon PIXMA MX870 Series, Руководство по обслуживанию

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2. LIST OF ERROR DISPLAY / TROUBLESHOOTING
Errors and warnings are displayed by the following ways:
1. Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the
LCD in text and by icon.
2. Messages during printing from a computer are displayed on the MP driver Status Monitor.
3. Error codes (the latest 10 error codes at the maximum) are printed in the "operator call/service call error record" area in
EEPROM information print
Buttons valid when an operator call error occurs:
1. ON button: To turn the machine off and on again.
2. OK button: To clear and recover from an error. In some operator call errors, the error will automatically be cleared
when the cause of the error is eliminated, and pressing the OK button may not be necessary.
3. Stop button: To cancel the job at error occurrence, and to clear the error.
2-1. Operator Call Errors (by Alarm LED Lit in Orange)
MX870 TABLE OF CONTENTS
Error
Error
code
U
No.
Message on the
LCD
Solution
Parts that are
likely to be faulty
No paper in the
rear tray. [1000] --- Rear tray.
There is no paper.
Load paper and
press [OK]. Confirm that the rear tray is selected as the
paper source. Set the paper in the rear tray,
and press the OK button. - ASF unit
- Pressure roller unit
- Switch system
unit
- Paper feed motor
No paper in the
cassette. [1003] --- Cassette.
There is no paper.
Load paper and
press [OK]. Confirm that the cassette is selected as the
paper source. Set the paper in the cassette,
and press the OK button. - Pick-up arm unit
- Pressure roller unit
- Switch system
unit
- Paper feed motor
Paper jam. [1300] --- The paper is
jammed. Clear the
paper and press
[OK]. Remove the jammed paper or foreign material
causing a paper jam (paper remainings, clips,
pens, etc.), and press the OK button. - ASF unit
- Pick-up arm unit
- Cassette unit
- Pressure roller unit
Paper jam in the
rear guide. [1303] ---
Paper jam in the
under guide. [1304] ---
Ink may have run
out. [1600] U041 The following ink
may have run out.
Replacing the ink
tank is
recommended.
Replace the applicable ink tank, or press the
OK button to clear the error without ink tank
replacement. When the error is cleared by
pressing the OK button, ink may run out
during printing. - Ink tank
- Spur unit
- Logic board
Ink tank not
installed. [1660] U043 The following ink
tank cannot be
recognized.
(Applicable ink
tank icon)
Install the applicable ink tank(s) properly, and
confirm that the LED's of all the ink tanks
light red. - Ink tank
- Carriage unit
- Logic board
Print head not
installed, or not
properly installed. [1401] U051 Print head is not
installed. Install the
print head.
Install the print head properly. - Print head
- Carriage unit
- Logic board
Faulty print head
ID. U052 The type of print
head is incorrect.
Install the correct
print head.
Re-set the print head. If the error is not
cleared, the print head may be defective.
Replace the print head. - Print head
- Logic board
Print head
temperature sensor [1403]
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