
13-24
Troubleshooting
Chapter 13
■
The printout curls.
Your page may include a large amount of ink.
• Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry. Then
remove the page carefully without touching any surfaces.
• The paper you are using may be too thin. Printing dense graphics on light paper stock
may cause the paper to curl. Try using heavier stock.
■
Your PC indicates a device time-out.
A device time-out occurs when the PC sends data to the unit, but the unit does
not respond. The unit may be unplugged, not connected to the PC, or have a
paper jam.
• Make sure the unit is plugged in (
1
p. 2-8), and that the printer cable is securely
connected to the unit and PC (
1
p. 2-7). Clear any paper jams (
1
p. 13-4), and
make sure paper is loaded properly in the multi-purpose tray. (
1
p. 2-16)
n
For additional troubleshooting, refer to Print Quality Problems (
1
p. 13-20) and the
Software User’s Guide.
General Problems
■
The unit has no power.
The power cord may not be plugged in securely.
• Check that the power cord is plugged securely into the unit and into the wall outlet
(
1
p. 2-8). If the unit is plugged into a power strip, make sure the power strip is
plugged in and turned on.
The power cord may not be supplying power.
• Check the power cord by substituting with another, or by using a voltmeter to test it
for continuity.
■
The unit will not print reports.
The BJ cartridge or the Black BJ tank may need to be replaced.
• Determine if the problem is with the BJ cartridge or Black BJ tank (
1
p. 12-8), and
replace if necessary. (
1
pp. 12-12, 12-15)
The Photo BJ cartridge is installed in the unit and the
PHOTO INK PRINT
setting
is disabled.
• If you have disabled the
PHOTO INK PRINT
setting (
1
p. 14-8), you cannot print
reports with the Photo BJ cartridge. Replace the Photo BJ cartridge with the Colour or
Black BJ cartridge. Alternatively, you can enable the
PHOTO INK PRINT
setting.
(
1
p. 14-8)
Содержание MULTIPASS C75
Страница 1: ...User s Guide ...
Страница 34: ...2 20 Setting Up Chapter 2 ...
Страница 102: ...7 20 Sending Faxes Chapter 7 ...
Страница 138: ...11 6 Reports and Lists Chapter 11 ...
Страница 192: ...14 10 Summary of Settings Chapter 14 ...
Страница 198: ...A 6 Specifications Appendix A ...
Страница 212: ...I 10 Index ...