
Chapter 13
Troubleshooting
13-19
T
roubleshooting
Copying Problems
■
The unit will not make a copy.
The BJ cartridge or tanks may need to be replaced.
• Determine if the problem is with the BJ cartridge or tanks (
1
p. 12-8), and replace if
necessary. (
1
pp. 12-12, 12-15)
You may be trying to make copies with the incorrect BJ cartridge installed in the
unit.
• The unit cannot make copies in colour while the Black BJ cartridge is installed.
Replace the BJ cartridge with the Colour BJ cartridge. (
1
p. 12-12)
• If you have disabled the
PHOTO INK PRINT
setting (
1
p. 14-8), you will be unable to
make black & white copies with the Photo BJ cartridge. Replace the Photo BJ
cartridge with the Colour or Black BJ cartridge. Alternatively, you can enable the
PHOTO INK PRINT
setting. (
1
p. 14-8)
The document may not have been loaded correctly into the ADF.
• Remove the document, stack it if necessary, and load it into the ADF correctly.
(
1
p. 4-4)
• Check that the document feed lever is set for the type of document you are copying.
(
1
p. 4-2)
• Make sure the operation panel is closed.
The BJ cartridge or tanks may not be installed properly.
• Make sure the BJ cartridge and tanks are installed properly. (
1
pp. 2-12, 12-15)
The unit may not be operating properly.
• Print the nozzle check pattern. (
1
p. 12-10)
■
MEMORY FULL
appears in the LCD when making multiple copies.
The unit’s memory is full.
• Print or delete any documents stored in memory (
1
pp. 7-17, 7-19, 8-11, 8-13) to free
up space in the unit’s memory, then start again.
The document you are copying may have too many graphics.
• If multiple pages are being copied, separate the pages into smaller stacks. If not,
make the desired number of copies one at a time as needed.
n
For additional troubleshooting,
1
Print Quality Problems, p. 13-20.
Содержание MULTIPASS C75
Страница 1: ...User s Guide ...
Страница 34: ...2 20 Setting Up Chapter 2 ...
Страница 102: ...7 20 Sending Faxes Chapter 7 ...
Страница 138: ...11 6 Reports and Lists Chapter 11 ...
Страница 192: ...14 10 Summary of Settings Chapter 14 ...
Страница 198: ...A 6 Specifications Appendix A ...
Страница 212: ...I 10 Index ...