
13-16
Troubleshooting
Chapter 13
■
Cannot send using Error Correction Mode (ECM).
The other party’s fax machine may not support ECM.
• If the other party’s fax machine does not support ECM, then the document is sent in
normal mode without error checking.
ECM may be disabled.
• Make sure ECM is on. (
1
ECM TX
, p. 14-6)
■
Errors occur frequently while sending.
The telephone lines may be in poor condition, or you may have a bad
connection.
• Lower the transmission speed. (
1
TX START SPEED
, p. 14-9)
Receiving Problems
■
Cannot receive a fax automatically.
The unit may not be set to receive automatically.
• For the unit to receive faxes automatically, the receive mode must be set to
FAX
ONLY MODE
,
Fax/Tel Mode
,
ANS.MACHINE MODE
, or
NET SWITCH
*
(
1
Chapter 8). If you have set
ANS.MACHINE MODE
, confirm that an answering
machine is connected to the unit and that it is turned on with an outgoing message
properly recorded. (
1
p. 8-10)
The unit may have a document stored in memory.
• Print out any documents stored in memory. (
1
pp. 7-17, 8-11, 8-13)
The MultiPASS Suite may have received the fax.
•
1
Software User’s Guide
An error may have occurred during reception.
• Check the LCD for an error message. (
1
p. 13-5)
• Print an ACTIVITY REPORT and check for an error. (
1
p. 11-3)
The multi-purpose tray may be empty.
• Make sure paper is loaded in the multi-purpose tray. (
1
p. 2-16)
The telephone line may not be connected properly.
• Make sure all line connections are secure. (
1
p. 2-5)
*
NET SWITCH
is only available in Australia and New Zealand.
Содержание MULTIPASS C75
Страница 1: ...User s Guide ...
Страница 34: ...2 20 Setting Up Chapter 2 ...
Страница 102: ...7 20 Sending Faxes Chapter 7 ...
Страница 138: ...11 6 Reports and Lists Chapter 11 ...
Страница 192: ...14 10 Summary of Settings Chapter 14 ...
Страница 198: ...A 6 Specifications Appendix A ...
Страница 212: ...I 10 Index ...