Canon imageRUNNER C1325 Series, Руководство по обслуживанию

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Technical Explanation > Embedded RDS > Error code and strings
Technical Explanation > Embedded RDS > Error code and strings
Error code and strings
The following error information is displayed on the communication error log details screen.
(Here, "server" means UGW.)
No. Code Cause Remedy
1 0000 0000 Unmatched Operation Mode Initialize the E-RDS setting (ERDS-DAT).
2 0500 0003 Turning OFF and then ON the main
power of this machine while the
communication test had not been
performed although E-RDS is enabled.
Perform a communication test (COM-
TEST).
3 0xxx 0003 Blank schedule data have been received
from UGW.
Perform and complete a communication
test (COM-TEST).
4 0xxx 0003 Communication test has not completed. Perform and complete a communication
test (COM-TEST).
5 84xx 0003 A communication test has been
attempted with the E-RDS switch being
OFF.
Set E-RDS switch (ERDS) to 1, and then
perform a communication test (COM-
TEST).
6 8600 0002
8600 0003
8600 0101
8600 0201
8600 0305
8600 0306
8600 0401
8600 0403
8600 0414
8600 0415
Processing (event processing) within the
device has failed.
Turn the device OFF/ ON. If the error
persists, replace the device system
software. (Upgrade)
7 8700 0306 Improper value is written in at the head
of the NVMEM domain (nonvolatile
memory domain) of E-RDS.
Turn the device OFF/ ON.
8 8700 0306 Improper value is written in at the head
of the NVMEM domain (nonvolatile
memory domain) of Ae-RDS.
Turn the device OFF/ ON.
9 8xxx 0004 Method which E-RDS is not supporting
attempted.
Contact help desk.
10 8xxx 0101 Communication with UGW has been
successful, but an error of some sort has
prevented UGW from responding.
When (Null) is displayed at the end
of the message, this indicates that
there has been an error in the HTTPS
communication method.
Perform and complete a communication
test (COM-TEST).
No. Code Cause Remedy
11 8xxx 0201
8xxx 0202
8xxx 0203
8xxx 0204
8xxx 0206
During the communication test, there
has been some kind of error in the
schedule values passed from UGW.
When the error occurs, report the details
to the support section.
After the UGW side has responded, try
the communication test again.
12 8xxx 0207
8xxx 0208
The schedule data in the inside of
E-RDS is not right.
Perform a communication test (COM-
TEST).
13 8xxx 0221 Alarm/Alert filtering error: The number
of elements of the list specified by the
server is over restriction value.
Alert filtering is not supported by UGW.
14 8xxx 0222 Alarm filtering error: Unjust value is
included in the element of the list
specified by the server.
Alert filtering is not supported by UGW.
15 8xxx 0304 The semaphore consumption error at the
time of a communication test.
Try again a communication test after a
period of time.
16 8xxx 0709 When upgrading firmware, the
TrackingID notified by Updater differs
from the thing of UGW designates.
Obtain the sublog, and contact the
support department of the sales
company.
17 8xxx 2000 Some other kind of communication error
has occurred.
Perform and complete a communication
test (COM-TEST).
18 8xxx 2001 The header of the URL of the registered
UGW is not in https format.
Contact help desk.
19 8xxx 2002 A URL different to that specified by the
UGW has been set.
Contact help desk.
20 8xxx 2003 Communication attempted without
confirming network connection, just
after turning OFF and then ON the main
power of this machine in which the
network preparations are not ready.
Check the network connection, as per
the initial procedures described in the
troubleshooting.
Perform a communication test (COM-
TEST) about 60 seconds later, after turn
on the device.
21 8xxx 2004 Communication with UGW has been
successful, but an error of some sort has
prevented UGW from responding.
Try again after a period of time.
Check detailed error code (Hexadecimal)
and [Error details in UGW] from UGW
displayed after the message.
22 8xxx 200A • TCP/IP communication fault
• The IP address of device is not set.
• Check the network connection, as per
the initial procedures described in the
troubleshooting.
• When proxy is used, make the settings
for proxy, and check the status of the
proxy server.
23 8xxx 200B Server address name resolution has
failed.
Check that Internet connection is
available in the environment.
24 8xxx 2014 Could not connect to proxy server due to
improper address.
Check proxy server address / port and
re-enter as needed.