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Frequently Asked Questions

This section includes frequently asked questions and answers regarding the machine. Use this section if you have trouble using the machine.

Question

Applicable Page

I want to make a rush copy, but I cannot because of the long copy job.

p. 115

Can I scan an original on the machine and save it to a computer?

p. 116

Can I make copies or send a facsimile of different size originals at the same time?

p. 117

I want to send the scanned originals via an e-mail. Which screen do I operate from?

p. 118

Can a mark be applied to the document that has been scanned?

p. 119

Do I need to enter the address of the recipient every time?

p. 120

Can you give me information on how to send to the SMB server and specify its settings?

p. 121

Can I move the Address Book registered on another Canon machine onto this machine?

p. 123

I want to check the IP address for this machine to run the Remote UI, but I do not know how to check it.

p. 123

Can I forward the data received via fax/I-fax?

p. 124

When sending a fax, can the machine be set so that the sender’s fax number and name be displayed?

p. 125

Can I send a fax to multiple destinations?

p. 126

Can I change the language displayed on the touch panel display?

p. 127

Can I change the screen or the order that the functions are displayed on the touch panel display when the power is
turned ON?

p. 128

How do I change the default settings for the Copy from the Colour mode to the Black mode?

p. 129

How do I change the default settings (scan settings and file format) of the Scan and Send Basic Features screen?

p. 130

Is there a way to prevent a transmission error when sending a facsimile to a new destination?

p. 131

Can I change the print settings in the printer driver?

p. 132

When copying, the Scan screen for the next document is displayed. Is there a way to not display this screen?

p. 134

Can I restrict the number of colour copies/prints?

p. 135

The content of the reverse side appears on the copies.

p. 136

The quality of the image sent by fax is not good.

p. 137

The printed paper appears dirty. Also, the colour appears to be different from the original.

p. 138

The printed paper is warped.

p. 138

The edges are not copied when I perform enlargement/reduction.

p. 139

Can I print on the reverse side of the preprinted paper?

p. 139

Can I output paper to a different tray according to the function?

p. 140

Can I print on envelopes?

p. 140

What are the types of paper that I can use?

p. 141

What is the model number of the staple cartridge for the finisher or the stamp cartridge for the feeder?

p. 141

Содержание imageRUNNER Advance C2020i

Страница 1: ...ENG After you finish reading this guide store it in a safe place for future reference Basic Operation Guide ...

Страница 2: ...ings You Can Do with This Machine 5 What This Machine Can Do 5 Control Panel and Touch Panel Display 7 Customizing a Function Screen 9 Changing Settings According to Your Needs 10 Things You Can Do with the Copy Functions 11 How to Make a Copy 11 Useful Copy Functions 13 Things You Can Do with the Fax Functions 21 Sending a Fax 21 Useful Fax Functions 23 Things You Can Do with the Scan and Send Fu...

Страница 3: ...r Container 73 Routine Cleaning 75 Consumables 80 Troubleshooting 82 Clearing Paper Jams 82 Reducing the Frequency of Paper Jams 103 Clearing Staple Jams 104 If Memory Becomes Full during Scanning 106 Service Call Message 108 Printer Fax Driver Troubleshooting 112 Frequently Asked Questions 113 Frequently Asked Questions 113 Self Diagnostic Display 149 List of Error Codes without Messages 151 How ...

Страница 4: ...ida Leggere questa guida prima di iniziare ad utilizzare il prodotto Terminata la lettura conservare la guida in un luogo sicuro per eventuali consultazioni Antes de utilizar este equipo Lea esta guía primero Por favor lea esta guía antes de usar este producto Después de leer esta guía guárdela en un lugar seguro para posteriores consultas Basic Operation Guide This Manual Includes an overview of ...

Страница 5: ...s pay attention to these warnings Indicates a caution concerning operations that may lead to injury to persons if not performed correctly To use the machine safely always pay attention to these cautions Indicates operational requirements and restrictions Be sure to read these items carefully to operate the machine correctly and avoid damage to the machine or property Indicates a clarification of a...

Страница 6: ...cy Equipped with features that meet the needs of document work in a digitized office the imageRUNNER ADVANCE C2030i C2030L C2025i C2020i C2020L represents the ultimate in a colour digital multitasking machines What This Machine Can Do Copy 1 You can make two sided copies from one sided originals or copy two pages onto one side of the paper to reduce printing cost There are other modes such as the ...

Страница 7: ...n be printed only by entering the correct PIN on the machine This enables you to print without unauthorized people viewing your data See e Manual Secured Print Printing a Fax I Fax file in the Memory RX Inbox 1 If Memory RX is set documents received by Fax I Fax function are not printed but stored in the Memory RX Inbox You can print the stored files whenever necessary This can help prevent output...

Страница 8: ...rt key Press to start an operation Main Power Indicator Lights when the main power is turned ON Error Indicator Flashes or lights if there is an error in the machine Processing Data Indicator Flashes or blinks green when the machine is performing operations and maintains a steady green light when I fax or fax data is stored in memory Clear key Press to clear entered values or characters Reset key ...

Страница 9: ...uick Menu screen set for each user appears To register a function in the Quick Menu set the function and press Register to Quick Menu from Logging In Out If you are managing the machine with a login service such as Department ID Management or SSO H Single Sign On H a login screen appears If the login screen appears enter the Department ID and password or the user name and password press Log In Out...

Страница 10: ...out of the buttons displayed on the Main Menu screen Main Menu Wallpaper Settings You can set the wallpaper for the Main Menu screen Other Main Menu Settings You can set whether the shortcut for the following modes are displayed on the Main Menu screen Language Keyboard Switch Display Settings Reg Shortcut Display Show All Place Frequently Used Functions in a Visible Location You can display up to...

Страница 11: ...ster settings for using each function more conveniently such as registering shortcut buttons for the Copy function setting automatic redialing for the Fax function and setting the maximum data size to send via e mail Set Destination You can register fax and e mail destinations in the address book In addition to registering frequently used destinations you can also register multiple destinations as...

Страница 12: ... up Placing originalson the platen glass Open the feeder platen cover Place your originals face down Gently close the feeder platen cover This section describes the flow of basic copy operations An optional product is required to use the Copy function How to Make a Copy If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID pass...

Страница 13: ...s Press If you make a mistake when entering values press and enter the correct value The specified copy quantity appears on the screen as shown below If a login service such as Department ID Management or SSO H has been set press Log In Out to log out If the following screen appears press to scan the next original After all of the originals are scanned press Start Copying When copying is complete ...

Страница 14: ...lly select a colour mode according to the original Select Paper Select the Paper Source You can select the paper size type and the paper source You can also set the machine to automatically recognize the original size and the copy ratio and then copy Copy Sample Check Finishing of Copies Before Copying Multiple Sets You can check the copy result of one set before making multiple sets of copies You...

Страница 15: ...14 Things You Can Do with the Copy Functions Interrupt Rush Copy Priority You can temporarily stop the current copy job and give priority to a rush copy ...

Страница 16: ...ions Favorite Settings Set Multiple Copy Features With Ease You can register frequently used copy settings and recall the registered settings for future use Book 2 Pages Copy an Open Book onto 2 Sheets of Paper You can copy facing pages in a book onto separate sheets of paper 2 Sided Make Copies on Front and Back Sides of Paper You can make one sided copies from two sided originals or make two sid...

Страница 17: ...n originals that are too many to be placed at once by dividing them into multiple batches After all originals are scanned copying is started Finishing Collating Copied Sheets You can collate copies in page order or into groups of the same page Staple Staple Copied Sheets You can staple the printed sheets You can select the stapling Finishing If the Inner Finisher is attached to the machine Staple ...

Страница 18: ...e documents If the paper setting is set to Auto the machine automatically selects the appropriate paper size Secure Watermark Prevent Unauthorized Copying You can embed hidden text such as CONFIDENTIAL in the background of copies The embedded text appears when the copies are printed helping prevent unauthorized copying and information leakage Transparency Cover Sheets Insert Paper Between Transpar...

Страница 19: ... the Copy Functions Original Type Copy Photos Clearly Image quality for scanning is adjusted according to the type of original such as Text Text Photo Map or Photo Printout Functions with this mark require an optional product s ...

Страница 20: ...an copy with page numbers and specify the size position or direction of the page number Watermark Copy With Characters or Symbols This mode enables you to copy a watermark and user defined text onto the output You can specify the size position or direction of the watermark Erase Frame Erase Shading and Bindings From Documents This mode enables you to erase shadows that appear when scanning various...

Страница 21: ...line of the image Shift Shift Image and Copy This mode enables you to make copies with the entire image shifted to the centre or a corner You can use the numeric keys to specify the location Gutter Add Gutter This mode enables you to make copies with the entire original image shifted by a designated width to create a margin on the copies You can set different width values for each side of the pape...

Страница 22: ...the feeder Adjust the slide guides to fit the size of your originals Neatly place your originals with the side to be copied face up Placing originals on the platen glass Open the feeder platen cover Place your originals face down Gently close the feeder platen cover If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password...

Страница 23: ...nter the next destination If a login service such as Department ID Management or SSO H has been set press Log In Out to log out You can specify the destination using the one touch buttons or Address Book For more information on storing the destination see e Manual Sending Receiving a Fax When sending is complete remove your originals If the following screen appears press to scan the next original ...

Страница 24: ... Previous Settings and Fax You can recall the three most recent destinations or fax settings and send a fax using the recalled destination and settings Delete Dest Delete Specified Destination You can delete the selected destination from the destination list To use the Fax functions press Fax on the Main Menu screen This section describes the main functions on the Basic Features screen of the Fax ...

Страница 25: ...nformation Service When using the fax information service you can perform operations such as entering fax numbers while listening to the automated audio response from the speaker of the machine Address Book Set Frequently Used Destinations with Ease You can store frequently used destinations in the Address Book One Touch Quickly Set Destinations If a frequently used destination is stored in a one ...

Страница 26: ...o automatically adjust the exposure Different Size Originals Fax Documents of Different Sizes at Once You can scan and fax differently sized originals as one group Useful Fax Functions This section describes the main functions in Options of the Fax function For more information on the functions see e Manual Sending Receiving a Fax The Options screen is divided into two screens Press or on the bott...

Страница 27: ... Send Send Fax to Destination Correctly Check that the recipient can receive the facsimile and then start scanning the originals You can directly send without storing the original in memory Preview Confirm Content of Scanned Documents Before Faxing This mode enables you to preview the scanned data of your originals and to check the page count before sending a fax You can also delete a specified pa...

Страница 28: ...ou can also specify the date and time for forwarding To set Forwarding Settings specify the following settings in advance 1 Press 2 Press Function Settings Receive Forward Common Settings 3 Press Forwarding Settings Register set the forwarding conditions 4 Press OK Memory Lock This mode enables you to temporarily store the received fax in the Memory RX Inbox You can print or send stored fax docume...

Страница 29: ... can be stored in the Confidential Fax Inbox by specifying the Confidential Fax Inbox as the forwarding destination You can print the fax documents stored in the Confidential Fax Inbox whenever necessary For more information on the Confidential Fax Inbox see e Manual Fax I Fax Inbox To Print a Fax Document in the Memory RX Inbox Press Fax I Fax Inbox on the Main Menu 1 Press Fax I Fax Inbox Memory...

Страница 30: ...feeder or on the platen glass Placing originals in the feeder Adjust the slide guides to fit the size of your originals Neatly place your originals with the side to be copied face up Placing originals on the platen glass Open the feeder platen cover Place your originals face down Gently close the feeder platen cover If a log in screen for Department ID Management or SSO H appears you must enter th...

Страница 31: ...or more information on storing the destination in the address book see e Manual Scan and Send If the following screen appears press to scan the next original After all originals are scanned press Start Sending If a login service such as Department ID Management or SSO H has been set press Log In Out to log out You can specify the destination using the one touch buttons or frequently used settings ...

Страница 32: ...ations With Ease You can store frequently used e mail I fax or file server destinations in the Address Book New Destination Enter New Destinations This mode enables you to specify a new destination not stored in the Address Book or one touch buttons Previous Settings Recall Previous Settings and Send Settings You can recall the three most recent destinations or send settings and then send using th...

Страница 33: ...rding to the original Resolution Clearly Scan Text and Images in Documents and Send If the resolution is high you can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send Select Scan Size Select the Paper Size You can select the original scanning size If you press Auto the machine automatically recognizes the size of ...

Страница 34: ...ation list You can also change the new destination Send to Myself Send Documents to Your Own e mail Address You can specify your e mail address as the destination Send to Myself appears if SSO H is set as the login service Delete Dest Delete Specified Destination You can delete a selected destination from the destination list To use the Send functions press Scan and Send on the Main Menu screen Th...

Страница 35: ...n also restrict print and edit functions Divide Data Divide Large Data and Send The data is divided into multiple parts before being sent if the size of the data being sent exceeds the value set for the maximum data size Check that the recipient can combine the divided data before setting this mode To specify the Divide Data settings press New Destination E Mail OCR Text Searchable Send Text Searc...

Страница 36: ...e the shadows of the punch holes Density Change Density and Send Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the exposure Book 2 Pages Send an Open Book onto 2 Sheets of Paper You can send facing pages in a book onto separate sheets of paper This section describes the main functions on the Basic Featu...

Страница 37: ...to check the page count before sending your document You can also delete a specified page 1 Useful Send Functions Last Page Auto OCR Automatically Put File Name on Document to Be Sent When PDF OCR is set as the file format you can set the machine to automatically extract the first line of text in the document for use as its file name Functions with this mark require an optional product s ...

Страница 38: ...On for Memory Media 4 Press OK To save the scanned data to memory media connect a USB memory to the USB port For information on the supported memory media see e Manual Scan and Store To access the Network Advanced Space see Setting Up an Advanced Space on the Network in the Setup Guide If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication inf...

Страница 39: ... in Select the memory media Press Scan The Scan screen is displayed 4 Start Scanning After specifying the settings press You can set various scan functions For more information see p 39 to p 42 in this manual If a login service such as Department ID Management or SSO H has been set press Log In Out to log out If the following screen appears press to scan the next original After all originals are s...

Страница 40: ...solution Scan Fine Text and Image If the resolution is high you can store fine text and images clearly If the resolution is low the data size becomes smaller To scan the original and store it press Scan and Store on the Main Menu screen This section describes the basic operations you can perform using the Scan and Store function For more information on the functions see e Manual Scan and Store If ...

Страница 41: ...g is adjusted according to the type of original such as Text Text Photo Map or Photo Printout Back to Default Set Clear the Settings This mode is useful if you want to clear all settings and reset the settings All settings are cleared 2 Sided Original Automatically Scan Front and Back Sides of Documents Set to scan two sided originals You can select Book Type or Calendar Type Copy Ratio Changing t...

Страница 42: ...viding them into multiple batches You can store after all of the originals are scanned Erase Frame Erase Borders and Binding Holes from Documents This mode enables you to erase shadows that appear when scanning various types of originals You can also erase shadows of the punch holes This section describes things you can do with Options for Scan and Store An optional product is required to use the ...

Страница 43: ...osure darker or to make the exposure lighter You can set the machine to automatically adjust the exposure Useful Scan Functions Last Page Sharpness Scan With Clear Text and Illustrations This mode enables you to adjust image quality for scanning You can use this mode when you want to soften and sharpen text lines or the outline of the image ...

Страница 44: ... flow of basic operations to print stored data The procedure for storing to memory media is used here as an example If you are using the imageRUNNER ADVANCE C2030L C2020L an optional product is required to use the Advanced Space of other imageRUNNER ADVANCE series machines on the network Accessing Stored Files If a log in screen for Department ID Management or SSO H appears you must enter the appl...

Страница 45: ... specifying the settings press Start Printing Press Start Printing You can set various print settings on the screen displayed when Change Print Settings is pressed For more information see p 45 to p 47 in this manual If a login service such as Department ID Management or SSO H has been set press Log In Out to log out When printing is complete the display returns to the memory media selection scree...

Страница 46: ...le is selected you can change the number of prints by pressing numeric keys Select Paper Select the Colour Mode You can select the paper size type and the paper source Also you can set the machine to automatically recognize the original size and the copy ratio and then print To print stored files press Access Stored Files on the Main Menu screen This section describes the basic operations you can ...

Страница 47: ...th sides of a sheet of paper Finishing Collating Printed Sheets You can collate the printed sheets in page order or into groups of the same page Staple Staple Printed Sheets You can staple the printed sheets You can select the stapling location If the Inner Finisher is attached to the machine Staple appears on the Finishing screen Functions with this mark require an optional product s ...

Страница 48: ...ctions see e Manual Access Stored Files If you are using the imageRUNNER ADVANCE C2030L C2020L an optional product is required to use the Advanced Space of other imageRUNNER ADVANCE series machines on the network If you are using the imageRUNNER ADVANCE C2030i C2025i C2020i an optional product is required to print PDF files If you are using the imageRUNNER ADVANCE C2030L C2020L you cannot print PD...

Страница 49: ...ss Access Stored Files on the Main Menu screen This section describes the functions you can use to edit stored files Select the file that you want to edit from the list of stored files press Edit File and the following screen is displayed If you are using the imageRUNNER ADVANCE C2030L C2020L an optional product is required to use the Advanced Space of other imageRUNNER ADVANCE series machines on ...

Страница 50: ...k job status execute jobs and specify various settings To be able to use the Remote UI all you need is a Web browser and a network connection between your computer and the machine To enable the Remote UI Log in as the administrator specify the following settings 1 Press 2 Press Management Settings License Other Remote UI 3 Press On OK 4 Turn OFF the main power of the machine wait at least 10 secon...

Страница 51: ...s and Specify the Settings To check the job status Click Status Monitor Cancel To specify the settings Click Settings Registration To login as the administrator enter the System Manager ID and System PIN click Administrator Login To login as a general user click General User Login If the Log In screen is displayed enter the user name and password click Log In If a login service such as Department ...

Страница 52: ...erties screen of the printer driver appears If you install a printer driver in your computer you can use the machine to print data created using application software This section describes the flow of basic operations to print data from your computer Printing from a Computer Printing methods may differ depending on the applications you are using For details see the instruction manuals provided wit...

Страница 53: ...ed settings click OK 4 Start Printing After specifying the settings click OK A printer driver is software required for printing from application software To display detailed descriptions for each print setting click Help on the bottom right of the Properties screen The print job status can be checked from the Remote UI For more information see p 50 in this manual ...

Страница 54: ...er drawer is not fully inserted into the machine Make sure that the paper drawer is properly in place Do not load the following types of paper into the paper drawers Doing so may cause a paper jam Severely curled or wrinkled paper Thin straw paper Transparencies Only for Paper Drawer 1 Paper which has been printed on using a thermal transfer printer Do not print on the reverse side of this paper e...

Страница 55: ...eding 3 3 Load the paper 3 1 2 1 Make sure that the paper size plate of the paper drawer matches the size of the paper loaded in the paper drawer 2 Load the paper stack against the right wall of the paper drawer 3 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your f...

Страница 56: ...oaded in Paper Drawers 1 and 2 Paper Drawer 1 250 sheets 80 g m2 or 270 sheets 64 g m2 Paper Drawer 2 550 sheets 80 g m2 or 680 sheets 64 g m2 If there are instructions on the package of paper about which side of the paper to load follow those instructions When the paper is loaded into the paper drawer the side facing up is the one printed on If problems occur such as poor print quality or paper j...

Страница 57: ...f the paper drawer guides 1 2 2 1 Slide the left guide while squeezing it on the top to align it with the mark for the desired paper size 2 Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size Slide the guides until they click into place If the left guide and front guide are not aligned correctly the paper size will not appear on the touch panel ...

Страница 58: ...plate to match the new paper size 1 3 2 1 Open the inside cover of the paper drawer and lift up the label 2 Rotate the label so that the new paper size is on the right side of the label 3 Insert the label straight down and close the inside cover 5 5 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original p...

Страница 59: ...olored paper Envelopes that are self sticking which use ink glue or other substances that can melt burn vaporize or emit smells under the heat of a fixing unit approximately 200 C Depending on the materials used for the seal the glue may melt under the fixing unit s heat sealing the envelopes When the envelope cassette is attached and envelope is selected for the paper type the envelope is ejected...

Страница 60: ... remove any curls Repeat this step five times for each set of five envelopes 2 2 Hold down the four corners of the envelopes firmly so that they and the sealed or glued portion stay flat Flap Flap If you use envelopes that have glue attached to their flaps the glue may melt due to the heat and pressure of the fixing unit Take particular care to spread the envelopes out in the direction that they w...

Страница 61: ...2 Grip the handle and pull out the paper drawer until it stops 2 2 Load the envelopes into the drawer 1 2 1 Load 10 envelopes at a time with the side you want to print on facing up While loading the envelopes press down on the left side of the receptacle to lock them into place 2 Align the leading edges of the envelopes and make sure that they are held in place under the claws ...

Страница 62: ...perating conditions but as a reference 30 mm is approximately 50 envelopes 4 4 Gently push the paper drawer back into the machine until it clicks into place in the closed position Never place paper or any other items in the empty part of the paper drawer next to the envelopes Doing so may cause paper jams If output has been stopped due to an insufficient number of envelopes load more envelopes and...

Страница 63: ...ettings Registration Otherwise the machine may not recognize the changes you have made 1 1 Open the drawer 1 2 1 Press and release the button on Paper Drawer 2 2 Grip the handle and pull out the paper drawer until it stops 2 2 Remove the drawer and envelopes 1 2 1 Pull and lift the paper drawer out of the machine by holding its left and right sides with both hands 2 Remove the envelopes that are l...

Страница 64: ... envelope size 3 Fix the front width guide in place with the screws 5 5 Adjust the rear width guide in the same way as in step 4 1 3 1 3 2 6 6 Load the envelopes 1 1 2 1 Load 10 envelopes at a time with the side you want to print on facing up While loading the envelopes press down on the left side of the receptacle to lock them into place 2 Align the leading edges of the envelopes and make sure th...

Страница 65: ...r the drawer see e Manual Settings Registration 8 8 Insert the drawer 1 Gently push the paper drawer back into the machine until it clicks into place in the closed position 2 Check the paper size dial andthen register the envelope size in Settings Registration For details on how to register envelope sizes see e Manual Settings Registration Never place paper or any other items in the empty part of ...

Страница 66: ... faint or no longer visible When replacing the stamp cartridge take care not to allow ink to come into contact with your hands or clothing If ink gets onto you hands or clothing wash it off immediately with cold water The feeder is an optional product Replacing the Stamp Cartridge 1 1 Open the feeder covers 1 2 1 1 Pull the lever and open the feeder cover 2 Open the inner cover holding it by its t...

Страница 67: ... until it clicks using tweezers Make sure that the stamp cartridge is not protruding from the surface Insert the stamp cartridge properly or paper jams may occur 3 3 Close the covers 2 1 1 Close the inner cover 2 Close the feeder cover When closing the covers be careful not to get your fingers caught as this may result in personal injury ...

Страница 68: ...r before your stock runs out Replacing the Staple Cartridge 1 1 Pull out the staple case from the finisher 2 1 1 Open the front cover of the finisher 2 Lift and pull out the staple case from the stapler unit holding it by the green tab 2 2 Pull out the staple cartridge from the staple case PUSH 2 1 1 1 Press the areas indicated by PUSH on both sides of the staple case 2 Once you have released the ...

Страница 69: ...into the staple case Only one staple cartridge can be inserted at a time Make sure that you pull the seal straight out If you pull it out at an angle it may tear 4 4 Insert the staple case into the finisher 1 Gently push the staple case back into the finisher and push down firmly until it is securely in place 2 Close the front cover of the finisher After the cover is closed the stapler unit may au...

Страница 70: ...ace the toner cartridge while the machine is printing When the message Black Toner is low Replacement not yet needed appears approximately 1 000 pages can be printed It is recommended that you get a new toner cartridge ready for replacement before the toner runs out Complete instructions on how to replace the toner cartridge can be accessed by pressing Previous or Next on the touch panel display I...

Страница 71: ...toner cartridge out halfway and then remove it completely while supporting it and keeping it straight with your other hand from underneath Do not touch the tip of the toner cartridge or subject it to shock by hitting it Doing so may cause the toner cartridge to leak Do not burn or throw used toner cartridge into open flames as this may cause the toner remaining inside the cartridges to ignite resu...

Страница 72: ...er cartridge and remove the toner cartridge 2 Hold the new toner cartridge in both hands as shown on the left and gently tilt it several times 3 Remove the protective cap from the new toner cartridge Twist the protective cap of the new toner cartridge in the direction of the arrow to remove it ...

Страница 73: ...iagram 2 Push the new toner cartridge in as far as possible Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand 4 4 Close the covers 2 1 0 1 Close the cover for the toner cartridge you replaced 2 Close the front cover of the main unit When closing the covers be careful not to get your fingers caught as this may result in personal in...

Страница 74: ...ded cover to cover up the opening of the used waste toner container Used toner cannot be reused Do not mix new and used toner together Use only waste toner containers intended for use with this machine Do not replace the waste toner container before the message prompting you to replace it appears on the touch panel display Complete instructions on how to replace the toner cartridge can be accessed...

Страница 75: ...vided cover to cover up the opening of the used waste toner container 3 3 Insert the new waste toner container 1 2 1 Insert the new waste toner container as shown on the left 2 Close the cover for the waste toner container When closing the cover for the waste toner container be careful not to get your fingers caught as this may result in personal injury ...

Страница 76: ...r a long period of time in a damp dusty or smoky location dust can build up around the power plug and become damp This may cause a short circuit and result in a fire Do not dampen the cloth too much as this may damage the original or break the machine Do not use alcohol benzene paint thinner or other solvents for cleaning Doing so may result in damage to the plastic parts The feeder is an optional...

Страница 77: ...ampened with water and wipe them with a soft dry cloth Spin the rollers while cleaning them 1 1 Clean the rollers of the feeder 2 1 1 1 Pull the lever and open the feeder cover 2 Clean the rollers a total of three places inside the feeder cover 2 2 Clean the rollers inside the inner cover 2 1 1 Open the inner cover holding it by its tab 2 Clean the rollers a total of three places inside the inner ...

Страница 78: ...Clean the feeder s scanning area 5 5 Clean the resin roller and the surrounding area 3 2 1 1 Turn the resin roller while turning the feed dial 2 Clean the area while turning the resin roller 3 Close the feeder When closing the feeder be careful not to get your fingers caught as this may result in personal injury When closing the covers be careful not to get your fingers caught as this may result i...

Страница 79: ...gh the feeder perform an automatic feeder cleaning for the rollers of the feeder 1 1 Press 2 2 Press Adjustment Maintenance Maintenance Clean Feeder 3 3 Place 10 sheets of blank paper into the feeder press Start It takes approximately 15 seconds to clean the feeder Use plain A4 paper When cleaning is complete try scanning again ...

Страница 80: ...sing the inside of the main unit may be dirty In this case clean the inside of the main unit as described below 1 1 Press 2 2 Press Adjustment Maintenance Maintenance Clean Inside Main Unit 3 3 Press Start It takes approximately 170 seconds to clean the inside of the main unit When cleaning is complete try printing again ...

Страница 81: ...ner cartridge with a new one Cyan Toner Magenta Toner Yellow Toner Black Toner Store toner cartridges in a cool location away from direct sunlight The recommended storage conditions are temperatures below 30 C and humidity below 80 Be careful of counterfeit toners Please be aware that there are counterfeit Canon toners in the marketplace Use of counterfeit toner may result in poor print quality or...

Страница 82: ...oners Drums and Cartridges specifically designed for use in Canon Multi Functional machines Experience the benefits of optimal print performance print volume and high quality outputs achieved through Canon s new advanced technologies Therefore the use of Canon genuine consumables is recommended for your Canon Multi Functional machines Go to http www canon europe com consumables to understand the s...

Страница 83: ...e take care not to cut your hands or injure yourself on the edges of the originals or paper If you cannot remove the paper contact your local authorized Canon dealer When removing paper which has become jammed inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing If ink gets onto you hands or clothing wash it off immediately with c...

Страница 84: ...t 1 1 Open the paper drawer s upper right cover and lower right cover check for paper jams 2 1 1 Open the paper drawer s lower right cover 2 Open the paper drawer s upper right cover If there is any jammed paper remove it close the covers Gently close the upper right cover and lower right cover until they click into place in the closed positions 2 2 Remove any jammed paper inside the lower right c...

Страница 85: ...ut tray 2 Remove any jammed paper in the lower part of the first output tray 4 4 Remove any jammed paper from the multi purpose tray inside the lower right cover of the main unit If you cannot remove the jammed paper from the bottom of the multi purpose tray remove it from the multi purpose tray side 5 5 Remove any jammed paper in the duplexing unit ...

Страница 86: ... the closed position 7 7 Follow the instructions on the touch panel display The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared When closing the covers be careful not to get your fingers caught as this may result in personal injury ...

Страница 87: ...r right cover 2 Open the paper drawer s upper right cover If there is any jammed paper remove it close the covers Gently close the upper right cover and lower right cover until they click into place in the closed positions 2 2 Remove any jammed paper inside the lower right cover and upper right cover of the main unit 1 2 3 1 Grip the handle and open the lower right cover of the main unit 2 Grip th...

Страница 88: ... lower right cover of the main unit If you cannot remove the jammed paper from the bottom of the multi purpose tray remove it from the multi purpose tray side 5 5 Remove any jammed paper protruding from the second output tray reversing unit and third output tray 1 2 3 1 Remove any jammed paper in the second output tray 2 Remove the jammed paper while pressing down the green reversing unit guide 3 ...

Страница 89: ... unit 1 2 1 Remove any jammed paper in upper part of the duplexing unit 2 Remove any jammed paper in lower part of the duplexing unit 7 7 Remove any jammed paper in the duplexing unit 3 1 2 1 Lift the duplexing unit 2 Remove any jammed paper 3 Push the duplexing unit back into its original position ...

Страница 90: ...ight cover of the main unit Gently close the upper right cover and lower right cover until they click into place in the closed positions 9 9 Follow the instructions on the touch panel display The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared When closing the lower right cover of the main unit be careful not to ...

Страница 91: ...drawer s upper right cover Gently close the paper drawer s right cover until it clicks into place in the closed position 2 2 Remove any jammed paper inside the lower right cover of the main unit 2 1 3 1 Grip the handle and open the lower right cover of the main unit 2 Remove any jammed paper 3 Close the lower right cover of the main unit Gently close the lower right cover until it clicks into plac...

Страница 92: ...atedly appears on the touch panel display until the paper jam is entirely cleared Cassette Feeding Unit AF1 Check the location of the paper jam and follow the procedure described below and the procedure that appears on the touch panel display to remove the jammed paper The Cassette Feeding Unit AF1 is an optional product 1 1 Open the paper drawer s upper right cover and lower right cover 2 1 1 Ope...

Страница 93: ...he paper drawer s upper right cover 3 3 Remove any jammed paper inside the lower right cover of the main unit 2 1 3 1 Open the lower right cover of the main unit 2 Remove any jammed paper 3 Close the lower right cover of the main unit Gently close the lower right cover until it clicks into place in the closed position When closing the covers be careful not to get your fingers caught as this may re...

Страница 94: ...er until it stops 3 Remove any jammed paper 6 6 Gently push the paper drawer back into the machine until it clicks into place in the closed position 7 7 Follow the instructions on the touch panel display The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared When returning the paper drawer to its original position b...

Страница 95: ...splay to remove the jammed paper The feeder is an optional product 1 1 Remove any jammed paper inside the feeder cover 2 1 1 1 Pull the lever and open the feeder cover 2 Remove any jammed paper 2 2 Open the inner cover and remove any jammed paper 1 2 2 1 Open the inner cover holding it by its tab 2 Turn the feed dial on the inner side of the feeder cover and remove any jammed paper ...

Страница 96: ... Follow the instructions on the touch panel display The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared When closing the feeder be careful not to get your fingers caught as this may result in personal injury When closing the feeder covers be careful not to get your fingers caught as this may result in personal in...

Страница 97: ...duct 1 1 Open the covers of the main unit 1 2 1 Grip the handle and open the lower right cover of the main unit 2 Grip the green handle and open the upper right cover of the main unit 2 2 Press down and hold the inner guide and remove any jammed paper 1 2 If there is paper jammed in a location other than the inner guide follow the instructions in When Optional Tray or Finisher Is Attached in Main ...

Страница 98: ...t 2 Close the lower right cover of the main unit Make sure you close the upper right cover of the main unit before you close the lower right cover of the main unit Gently close the lower right cover and upper right cover until they click into place in the closed positions 5 5 Follow the instructions on the touch panel display The screen indicating the location of the paper jam repeatedly appears o...

Страница 99: ...er 2 Way Tray F1 is an optional product 1 1 Follow the instructions in When an Optional Tray or Finisher Is Attached on p 86 to remove any jammed paper 2 2 Remove any jammed paper protruding from the Inner 2 Way Tray 3 3 Follow the instructions on the touch panel display The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirel...

Страница 100: ...ay J1 is an optional product 1 1 Follow the instructions in When an Optional Tray or Finisher Is Attached on p 86 to remove any jammed paper 2 2 Remove any jammed paper protruding from the Copy Tray 3 3 Follow the instructions on the touch panel display The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared ...

Страница 101: ...pears follow the procedure described below to remove the jammed paper The fixing unit and its surroundings inside the printer are hot during use Make sure the fixing unit is completely cool before removing the jammed paper Touching the fixing unit when it is still hot may result in burns The fixing unit and its surroundings inside the printer are hot during use Make sure the fixing unit is complet...

Страница 102: ... 2 Open the fixing unit cover and remove the jammed paper 4 4 Install the fixing unit 1 1 2 1 Hold the fixing unit by the parts indicated by the arrows 2 Gently slide the fixing unit back into place Gently push the fixing unit back into the machine until it clicks into place ...

Страница 103: ... clicks into place in the closed position The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared When closing the covers be careful not to get your fingers caught as this may result in personal injury Clearing Paper Jams Last Page ...

Страница 104: ...There are torn pieces of paper left inside the machine Pulling jammed paper out of the machine by force may leave parts of the paper torn inside leading to frequent paper jams If jammed paper tears while it is being removed be sure to remove any remaining pieces from inside the machine The paper is incorrectly loaded in the paper drawer Make sure that the paper size plate of a paper drawer matches...

Страница 105: ...ribed below and the procedure that appears on the touch panel display to remove any jammed staples The Inner Finisher C1 is an optional product 1 1 Remove any jammed paper protruding from the output tray If a paper jam occurs when you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear the paper jam 2 2 Pull ou...

Страница 106: ... 4 4 Insert the staple case into the finisher 2 1 1 Gently push the staple case back into the finisher and push down firmly until it is securely in place 2 Close the front cover of the finisher After the cover is closed the stapler unit may automatically perform a dry stapling operation to reposition the staples When closing the covers be careful not to get your fingers caught as this may result i...

Страница 107: ...t are in the print queue If memory becomes full during the scanning of originals the following message will appear on the touch panel display When using the Fax Scan and Store functions you can send up to 999 pages at one time If you are using the imageRUNNER ADVANCE C2030L C2020L you may not be able to send 999 pages at one time even if you reduce the data for each page In this case divide the do...

Страница 108: ...ars on the touch panel display If the message Scanning will be stopped because the memory is full Do you want to send the scanned pages appears Select Yes or No Yes No The pages scanned into memory are sent When sending is complete scan the remaining originals The pages scanned into memory are not sent ...

Страница 109: ...o indicate that the Scan function is unavailable functions that do not use the Scan function such as Access Stored Files can be used Contacting Your Local Authorized Canon Dealer If a screen prompting you to contact your local authorized Canon dealer is displayed follow the procedure described below 1 1 Turn OFF the main power of the main unit 1 2 3 1 Open the main power switch cover 2 Press the m...

Страница 110: ...the use of the finishing modes When Limited Functions Mode is displayed follow the procedures below If you turn OFF the main power switch when there is a job waiting to print that job is erased If you set Limited Functions Mode to On from the Service Call Message screen Limited Functions Mode in Management Settings Settings Registration is also set to On See e Manual Security 1 1 Press Limited Fnc...

Страница 111: ... the side 3 Close the main power switch cover 3 3 Wait at least 10 seconds after the Main Power Indicator is turned off and then turn the main power switch back to ON 2 1 3 1 Open the main power switch cover 2 Press the main power switch to the I side 3 Close the main power switch cover The machine starts up in the Limited Functions mode ...

Страница 112: ...le Function When the Print function is restricted When the Scan function is restricted Quick Menu 3 ü ü Status Monitor Cancel ü 4 ü Settings Registration Operation from a Computer ü Available Unavailable Available Function When the Print function is restricted When the Scan function is restricted Remote UI ü ü MEAP Application 2 ü ü 1 Add Files Scan and Store on the Edit File screen is not availab...

Страница 113: ...ver help to resolve problems when using the printer driver or fax driver for Windows In this section screens for the printer driver are used Printing methods may differ depending on the applications you are using For details see the instruction manuals provided with the application software ...

Страница 114: ... language displayed on the touch panel display p 127 Q14 Can I change the screen or the order that the functions are displayed on the touch panel display when the power is turned ON p 128 Q15 How do I change the default settings for the Copy from the Colour mode to the Black mode p 129 Q16 How do I change the default settings scan settings and file format of the Scan and Send Basic Features screen...

Страница 115: ...e malfunction p 143 Q34 It seems as though turning OFF the machine is different from the previous iR I am afraid that this may be a wrong operation p 144 Q35 The touch panel display is completely black p 145 Q36 I have just sent an important document via facsimile Can I check to make sure that it was sent correctly p 146 Q37 I had printed from the computer but I did not find the output I am afraid...

Страница 116: ...arily stop the current copy job and give priority to a rush copy by using the Interrupt mode To set 1 Press Copy Interrupt 2 Set the copy modes as required You can scan the original even if the machine has just been started or is printing Reserved Copying For more information see e Manual Copy ...

Страница 117: ...Driver in your computer and then switch the network scan function to online To Install the Driver Install using the UFR II User Software CD ROM that comes with the machine To Switch the Network Scan Function to Online Press Scanner Online For instructions on installing the Network ScanGear Driver see the Network ScanGear User s Guide on the UFR II User Software CD ROM ...

Страница 118: ...ize originals at the same time by using the Different Size Originals mode The Different Size Originals mode enables you to copy or scan different size originals A3 and A4 together as one group by setting them in the feeder To set 1 Press Copy or Fax Options Different Size Originals For more information see e Manual Copy or Sending Receiving a Fax ...

Страница 119: ... Main Menu screen To set 1 Press Scan and Send New Destination E Mail 2 Enter the e mail address press OK If frequently used e mail addresses are stored in the Address Book you can specify the destination quickly For more information see p 120 in this manual For more information on placing an original on the platen glass or feeder for sending see p 29 in this manual ...

Страница 120: ...ne Notice For more information see p 146 in this manual Q5 Can a mark be applied to the document that has been scanned A The machine can print a stamp on the scanned document by using the Stamp mode The Stamp mode can only be used with the Fax or Scan and Send function Vertical Placement Horizontal Placement Position at which stamp is applied Position at which stamp is applied ...

Страница 121: ...tion select type of destination enter necessary items 3 Press OK Storing from the Touch Panel Display 1 Press Scan and Send or Fax Address Book Other Ops 2 Press Register Edit Register New Dest enter information following the instructions on the touch panel display 3 Press OK You can also store frequently used destination as a one touch button on the Scan and Send Basic Features screen or the Fax ...

Страница 122: ...ck Add 3 Select Co owner for Permission Level for the added users click Share End 4 Click Advanced Sharing select Share this folder click Permission 5 Add the users you want to authorize access select Allow for Full Control 6 Click OK OK Close Using Windows XP 1 Right click the new folder click Sharing and Security select Share this folder 2 Click Permissions select Everyone click Delete 3 Click A...

Страница 123: ...ver in Host Name press Start Searching 4 Specify the file server press OK Specifying the File Server by Browsing 1 Press Scan and Send New Destination File 2 Press the protocol drop down list Windows SMB Browse 3 Specify the file server OK You can use the following procedure to check the IP address of your computer The procedures may differ depending on the type of operating system you are using 1...

Страница 124: ...strator For more information see e Manual Security You can also import and export forwarding settings For more information see e Manual Remote UI Q9 I want to check the IP address for this machine to run the Remote UI but I do not know how to check it A You can check the IP address from the touch panel display of this machine Checking the IP Address of This Machine IPv4 Address 1 Press 2 Press Pre...

Страница 125: ...erver Confidencial Fax Inbox Forward Confidencial Fax Inbox Forward To set 1 Press 2 Press Function Settings Receive Forward Common Settings 3 Press Forwarding Settings Register specify the forwarding conditions 4 Press OK To perform this procedure you must log in as an administrator For more information see e Manual Security If frequently used e mail addresses are stored in the Address Book you c...

Страница 126: ...001 Date Time Fax Number Page Number Sender Information Destination Name FAX 404 XXX XXXX CANON SALES Sender s Name TTI Registering the Sender s Name 1 Press 2 Press Function Settings Send Fax Settings 3 Press Register Sender Name TTI Register Edit enter sender s name 4 Press OK Displaying Printing the TX Terminal ID 1 Press Fax Options Sender Name TTI 2 Select the sender s name press OK For more ...

Страница 127: ...Touch Name 6 Enter the name to display on the one touch button press Next 7 Press Add from One Touch select the destinations to register in the group press OK 8 Press OK Close 9 Select the newly registered Group destination press OK 10 Press You cannot specify destinations registered in the address book and destinations registered in a one touch button at the same time Registering a Group Destinat...

Страница 128: ...uage Other To set 1 Press 2 Press Preferences Display Settings Language Keyboard Switch On Off 3 Press On OK Display Language Keyboard Switch 4 Select the display language press OK You can follow the procedure below to display a shortcut to the language switch on the Main Menu screen 1 Press Other Main Menu Settings On for Display Language Keyboard Switch 2 Press OK For more information see e Manu...

Страница 129: ...Button Display Settings in Setting the Default Display That Appears after the Machine Is Turned ON 1 Press 2 Press Preferences Display Settings Default Screen at Startup 3 Select the settings press OK Changing the Displayed Function 1 Press Main Menu Button Display Settings 2 Select the layout or the order to display the function key press OK To perform this procedure you must log in as an adminis...

Страница 130: ... the Black mode is set as the default settings you can reduce the printing cost Color Selection Full Color Color Selection Black To set Changing the Colour Mode to the Black Mode Press Copy Select Color Black Registering the Set Colour Mode as the Default Setting 1 Press Change Default Settings Register 2 Press Yes You can also save paper by using the N on 1 mode or Two sided Copy mode For more in...

Страница 131: ... can store the current settings as the default settings from on the Scan and Send Basic Features screen Before Change After Change To register the settings as the default settings 1 Press Scan and Send specify the scan settings and the file format 2 Press Change Default Settings Yes For more information on each file format see e Manual Scan and Send ...

Страница 132: ...on is displayed By entering the number again you can reduce the risk of transmission error To set 1 Press 2 Press Function Settings Send Fax Settings 3 Press Confirm Entered Fax Number On OK To perform this procedure you must log in as an administrator For more information see e Manual Security You can also restrict sending to a destination that is not stored in the Address Book For more informati...

Страница 133: ...n the printer driver A You can change the print settings of the printer driver from the computer you are using Using Windows 1 On the Start menu click Control Panel Printer 2 Right click the printer icon click Printing Preferences specify the printer settings 3 Click OK ...

Страница 134: ...The name of your printer 3 Click the Settings drop down list Save as Default OK Print Settings 1 Click Print from the File menu in the application software 2 Click the Printer drop down list select the name of your printer 3 Click the Preset drop down list Save As 4 Specify Save Preset As click OK 5 Click the Preset drop down list select the saved preset name click Print ...

Страница 135: ...ext document is displayed By cancelling the Job Build setting the screen is not displayed Scan Screen for Next Document Scan Screen for Next Document Cancelling the Job Build Mode Press Copy Options Job Build The Job Build mode is useful if you cannot load the originals all at once This mode enables you to divide the originals into several parts scan them and then print them all together ...

Страница 136: ...PIN Reg 4 Enter the Department ID and password press OK Setting the Page Limits 1 Press 2 Press Management Settings User Management Department ID Management 3 Press On Register PIN Reg 4 Press Turn Limits On Off and Set Page Limits specify the page limit settings press OK To perform this procedure you must log in as an administrator For more information see e Manual Security You can also change th...

Страница 137: ...in originals from appearing on the copies by using Background Density Original Copy To set 1 Press Copy Options Density 2 Press Adjust set Auto or Adjust Auto If you press Auto the exposure of the original image is automatically adjusted Adjust If you press Adjust the exposure of the original image can be manually adjusted Background Density Adjust Each Color For more information see e Manual Copy...

Страница 138: ...d Exposure Settings Press Fax Options specify the settings for Original Type or Density Text Photo Mode Photo Printout Mode Text Mode Text Photo Mode Photo Printout Mode Text Mode To view the Preview Settings 1 Press Fax specify the destination 2 Press Options Preview 3 Press Preview If Register Options Shortcuts from is selected you can register the Options shortcut button on the Fax Basic Featur...

Страница 139: ...Press Adjustment Maintenance Adjust Image Quality Auto Adjust Gradation 3 Press Quick Adjust Start For Automatic Gradation Adjustment you can also select full adjustment to adjust more precisely than the quick adjustment described above For more information see e Manual Settings Registration Q24 The printed paper is warped A If you print an original with many images or an original with a high imag...

Страница 140: ...aper loaded in the paper drawer Setting Automatic Rotation 1 Press 2 Press Function Settings Copy Auto Orientation 3 Select On OK Q26 Can I print on the reverse side of the preprinted paper A You can use 2nd Side of 2 Sided Page for the Multi Purpose Tray to print on paper already printed on To set 1 Load the paper in the multi purpose tray with the side to print on face down 2 Select the paper si...

Страница 141: ...C differ according to the optional product attached to the machine To set Take about five envelopes fan them and then stack them together Place the envelopes on a level surface and press all the way around the envelopes by hand to remove any air inside Open the Multi Purpose Tray adjust the slide guides and then load the envelopes as shown below 1 Load the envelopes 2 Press Envelopes select the de...

Страница 142: ... Feeder Attachment D1 is attached Multi Purpose Tray Paper Weight 64 g m2 to 220 g m2 Paper Size 305 mm x 457 mm 320 mm x 450 mm SRA3 A3 A4 A4R A5 A5R Custom size 99 mm x 140 mm to 320 mm x 457 mm or Envelopes Types of Paper Thin Plain Recycled Colour Heavy Coated Tracing Transparency Pre Punched Labels Bond Envelopes When paper jams occur you may be able to avoid the paper jam by loading the pape...

Страница 143: ...curred How do I solve this problem A How to clear the paper jam appears on the touch panel display Follow the instructions to clear the paper jam Fixing Unit Inside the Main Unit Feeder If the problem is still not resolved see p 82 to p 103 in this manual ...

Страница 144: ...f this manual the e Manual Scan and Send or Sending Receiving a Fax For instructions on using see e Manual Status Monitor Cancel Q33 I cannot print from the computer Did the machine malfunction A Check the following possible causes Is the network cable disconnected Ethernet Cable Hub Ethernet Cable Hub Is it possible that there is a network trouble problem Is the machine turned ON Is there a paper...

Страница 145: ... previous iR you needed to press and hold the control panel power switch for more than three seconds before the machine goes to the Shutdown mode However for the imageRUNNER ADVANCE you just need to open the main power switch cover located on the right side of the machine and push the main power switch toward the side For more information see Before Using This Machine ...

Страница 146: ...nserted into the outlet 2 Open the main power switch cover located on the right side of the machine and switch the main power switch to the I side to turn the power ON Recovering from the Auto Sleep Mode Press the control panel power switch For more information on sleep mode see e Manual Basic Operations Follow the procedure below to change the Auto Sleep Time 1 Press 2 Press Preferences Timer Ene...

Страница 147: ...tatus Monitor Cancel screen 1 Press 2 Press Send Log To receive send result via e mail 1 Press Fax Options Job Done Notice 2 Specify the e mail address to receive the result notification with If the Fax TX Report is set you can output and check the Fax TX Report every time Also if the Fax Activity Report is set you can output and check Fax Report from the past For more information see e Manual Bas...

Страница 148: ...event from another user taking the output by mistake or prevent left behind outputs because the print job cannot be started until the password is entered on the touch panel display of the machine For more information see e Manual Secured Print or Practical Workflows If you are using the imageRUNNER ADVANCE C2030L C2020L the Secured Print function is unavailable Q38 What is MEAP A MEAP stands for M...

Страница 149: ...148 Frequently Asked Questions MEMO ...

Страница 150: ...iginals to their correct order Place the originals back into the feeder s original supply tray and press Return the originals to their correct order then press the Start key The data size of the scanned original exceeded the limit Settings will be automatically corrected and the originals will be scanned again Scanning was cancelled because the data size of the scanned originals exceeded the maxim...

Страница 151: ...er that remains in the tray Printing will start or resume automatically Remove the original from the feeder There is an original loaded in the feeder and on the platen glass when a mode that cannot scan originals loaded in the feeder is set Remove the original from the feeder Cannot send because the memory is full Wait a moment then try again Sending could not be performed because the memory is fu...

Страница 152: ...ncluded in the specified filename Change the filename to the correct filename 403 The file could not be saved because a file with the same name already exists Normally automatic renaming is performed to append a number between 1 and 999 to the filename when a file with the same name exists but the file could not be saved because files with the numbers 1 to 999 appended to them already exist Change...

Страница 153: ...ctly turn the main power switch OFF remove the power plug from the outlet and contact your local authorized Canon dealer 754 The client machine is not functioning while delivering the device information or the network is down The destination setting is not correct Check the client machine and network Check the destination settings 807 You do not have access privileges for the specified directory S...

Страница 154: ...t be spooled with Use Spool Function set to On in Network in Preferences Settings Registration Set Use Spool Function to Off in Network in Preferences Settings Registration and perform the operation again The maximum received data size was exceeded when processing the received data Perform printing again when all the jobs are complete If you still cannot perform printing check the sent data The ma...

Страница 155: ...ible was printed 863 An error occurred while processing the print data or image data Check the settings and perform the operation again 865 A function related to performing jobs is restricted Contact your System Manager An attempt was made to execute a function requiring the hard disk without the hard disk attached Check whether the hard disk is attached If the hard disk is not attached attach the...

Страница 156: ... icon and drag and drop the iRADV_C2030i_Manual_uk or iRADV_C2030L_Manual_uk folder to the location you want to save it 3 Double click the index html file inside the iRADV_C2030i_Manual_uk or iRADV_C2030L_Manual_uk folder to display the e Manual Depending on the operating system you are using a security protection message may be displayed In this case allow the content to be displayed When you sta...

Страница 157: ...to use the machine and the information of optional product and software PDF manuals Click to display the Basic Operation Guide and Setup Guide in the PDF format Select from purpose This section includes the introduction of functions of the machine for each purpose Office Locations Inquiries for the machine are displayed Trademarks The trademarks are displayed Copyright The information of copyright...

Страница 158: ...157 MEMO ...

Страница 159: ......

Страница 160: ...ttp www canon europe com for details on your regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore ...

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