Error Code
Cause
Remedy
#
Device information could not be delivered because the
destination client machine is executing a job.
Deliver the device information again after the destination client
machine has finished executing its job.
#0
Device information could not be delivered because the
destination client machine is operating a screen related to the
device information.
Check the device information that was not delivered, and
deliver the device information again.
#
The memory of the machine is full.
Check the memory of the machine, and erase unnecessary files
in the Fax/I-Fax Inbox.
The image region of the memory is full.
Delete any error jobs or unnecessary files to increase the
amount of available memory.
The scanned document cannot be stored because the number
of documents stored in the inbox specified for the specified
Fax/I-Fax Inbox has exceeded the upper limit.
Delete files in the Fax/I-Fax Inbox.
#
An error occurred because the main power was turned OFF
due to an unspecified cause while a job was being processed.
Check to see that the power plug is firmly inserted into the
power outlet and that it is not in a situation where the power
can easily be turned OFF. Try processing the job again, if
necessary.
#
The job could not be executed when you tried to print a large
number of pages on the printer, due to insufficient resources.
Reduce the number of pages to print, or execute the job again
when there are no other print jobs reserved.
When sending print data to the machine from a computer, the
job could not be executed because it was cancelled from the
printer driver.
Perform the operation again.
The spool region for the received data became full and all
the data from the host could not be spooled with [Use Spool
Function] set to ‘On’ in [Network] in [Preferences] (Settings/
Registration).
Set [Use Spool Function] to ‘Off’ in [Network] in [Preferences]
(Settings/Registration), and perform the operation again.
The maximum received data size was exceeded when
processing the received data.
Perform printing again when all the jobs are complete. If you
still cannot perform printing, check the sent data.
The maximum number of secure jobs that can be received at
the same time was exceeded.
Execute or erase a secure job stored in the machine, and
perform the operation again.
#
Device information was delivered from a machine of a different
model group with [Restrict Receiving Device Information]
set to ‘On’ in [Device Information Delivery Settings] in
[Management Settings] (Settings/Registration) on the
destination client machine.
Set [Restrict Receiving Device Information] to ‘Off’ in [Device
Information Delivery Settings] in [Management Settings]
(Settings/Registration), and deliver the device settings again.
#
Device information could not be delivered because it included
a language that cannot be handled by the destination client
machine.
Contact your local authorized Canon dealer.
#
The job was cancelled because the memory for saving
temporary data became full.
Contact your System Manager.
#
Data reception timed out or the job was cancelled on the host.
Check the network status, and perform printing again.
#
A problem occurred in the print data.
Change the print data or print settings, and perform printing
again.
#
A compression error occurred in the original data.
Check the originals and the settings, and perform the operation
again.
The original could not be scanned correctly, or there was an
error in the orientation of the original.
Check the originals and the settings, and perform the operation
again.
Turn the main power OFF, wait for 10 or more seconds, and turn
the main power back ON.
List of Error Codes without Messages
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