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11-22

oubleshooting

If You Cannot Solve a Problem

If You Cannot Solve a Problem

This section describes the customer support services.

Customer Support (U.S.A.)

If you cannot solve the problem after having referred to the information in this chapter, contact Canon

Customer Care Center at 1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00

P.M. EST. On-line support is also available 24 hours a day at the website http://www.canontechsupport.com.

Customer Support (Canada)

Canon Canada Inc., offers a full range of customer technical support options*:

* Support program specifics are subject to change without notice.”

For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and

answers to frequently asked questions, visit http://www.canon.ca/

Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still

under warranty 1-800-652-2666

For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-652-2666

If the problem cannot be corrected by using one of the above technical support options, repair options are

available at the time of your call to the live technical support number above or via the website at http://

www.canon.ca/

* Support program specifics are subject to change without notice.

Please have the following information ready when you contact Canon:

Product name (imageCLASS MF4380dn/imageCLASS MF4370dn/imageCLASS MF4350d)

Serial number (on the label located inside top of the front cover)

Place of purchase

Nature of problem

Steps you have taken to solve the problem and the results

If the machine makes strange noises, emits smoke or odd odor, turn OFF the main power switch immediately, disconnect the power
cord, and contact Canon Customer Care Center. Do not attempt to disassemble or repair the machine yourself.

Attempting to repair the machine yourself may void the limited warranty.

–

Содержание imageCLASS MF4370dn

Страница 1: ...hine Settings Appendix Basic Operation Guide Please read this guide before operating this product After you finish reading this guide store it in a safe place for future reference Before Using the Machine Documents and Print Media RegisteringDestinationsintheAddressBook Copying Fax Printing Scanning Network Settings from a PC Maintenance Troubleshooting Machine Settings Appendix ...

Страница 2: ...ax Printing Scanning Network Settings from a PC Maintenance Troubleshooting Machine Settings Appendix Read this manual to learn information about basic operations and machine functions Read the sections of these manuals that correspond to your intended use e Manual Located on Manual CD Copy Fax Print Scan Settings from a PC Network Settings Security Troubleshooting Maintenance Specifications Read ...

Страница 3: ... may not be available Printing You can use various print functions by printing from a computer Basic Operation Guide Printing see on p 6 1 e Manual Print Copying You can use various copy functions Basic Operation Guide Copying see on p 4 1 e Manual Copy Faxing In addition to the normal faxing you can send faxes from a computer Basic Operation Guide Fax see on p 5 1 e Manual Fax ...

Страница 4: ...80dn MF4370dn Only This machine can be connected to a network Connecting to a network enables you to use various functions Basic Operation Guide Network see on p 8 1 e Manual Network Settings Remote User Interface MF4380dn MF4370dn Only You can set and manage this machine easily and quickly from a computer Basic Operation Guide Settings from a PC see on p 9 1 e Manual Settings from a PC ...

Страница 5: ...Commission xix Users in the U S A xx Users in Canada xxii Utilisation au Canada xxiv Laser Safety xxvi CDRH Regulations xxvi 1 Before Using the Machine 1 1 Machine Components 1 2 External View Front 1 2 External View Back 1 4 Operation Panel 1 7 Main Operation Panel 1 7 Fax Operation Panel 1 9 Display Standby Mode 1 10 Copy Mode 1 10 Fax Mode 1 10 Scan Mode 1 10 Toner Cartridge 1 11 Maintaining th...

Страница 6: ...g MF4380dn Only 4 20 2 to 1 Sided Copying MF4380dn Only 4 21 Selecting Paper Size Group 4 22 Changing Standard Mode 4 23 Printing a Sample Page 4 24 Viewing Copy Settings 4 25 5 Fax 5 1 Overview of Fax Functions 5 2 Introduction to Using Fax Functions 5 4 Methods for Receiving Faxes 5 4 Selecting the Receive Mode 5 10 Setting the Current Date and Time 5 11 Setting the Type of Telephone Line 5 11 R...

Страница 7: ...eting Fax Transmission Documents 5 45 Checking Deleting Fax Reception Documents 5 46 Checking the Fax Log 5 46 6 Printing 6 1 Overview of the Print Functions 6 2 Introduction to Using Print Functions 6 4 Printing Documents from a Computer 6 5 Scaling Documents 6 7 Printing Multiple Pages on One Sheet 6 9 2 Sided Printing 6 10 Checking and Canceling Print Jobs 6 11 7 Scanning 7 1 Overview of Scanne...

Страница 8: ...es 11 19 If LOAD CORRECT PAPER is displayed 11 20 Reloading the Paper 11 20 Changing the Paper Size Setting 11 20 If a Power Failure Occurs 11 21 If You Cannot Solve a Problem 11 22 Customer Support U S A 11 22 Customer Support Canada 11 22 12 Machine Settings 12 1 Machine Settings 12 2 Printing USER DATA LIST 12 2 Accessing the Setting Menu 12 2 Setting Menu 12 3 VOLUME CONTROL SETTINGS 12 3 BROA...

Страница 9: ...edures described in this manual are based on the imageCLASS MF4370dn Depending on the system configuration and product purchased some features described in the manuals may not be functional The table below shows the available features on a product basis available not available COPY PRINT SCAN FAX Remote UI Network Board Simplex ADF Duplex ADF imageCLASS MF4380dn imageCLASS MF4370dn imageCLASS MF43...

Страница 10: ...ing symbols and key names are a few examples of how keys to be pressed are expressed in this manual Operation Panel Keys Key icon Key name Example Stop Reset Buttons on the computer operation screen Button name Example OK Information in the display appears in angle brackets LOAD PAPER Abbreviations Used in This Manual Abbreviations Used in This Manual In this manual product names and model names a...

Страница 11: ...y difference among MF4380dn MF4370dn and MF4350d it is clearly indicated in the text e g For MF4370dn For information on the standard features for each model see Available Features on p viii The display used in this manual is the factory preset display for the MF4370dn in default setting Depending on the system configuration and product purchased the appearance of the display may differ ...

Страница 12: ...t the machine by any of its trays or attachments Do not insert any objects into the slots or openings on the machine since they may touch dangerous voltage points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the machine To avoid spillage in or around the machine do not eat or drink near it Keep the machin...

Страница 13: ...chine near a window install heavy curtains or blinds Do not use the machine near water Make sure that no wet or humid objects come into contact with the machine Do not use or store the machine outdoors Do not place the machine near devices that contain magnets or generate magnetic fields such as speakers If possible place the machine near an existing telephone line outlet for easy connection of th...

Страница 14: ... so you can reach the outlet quickly If you notice anything unusual smoke strange odors noises around the machine unplug the power cord immediately Contact your local authorized Canon dealer Do not allow anything to rest on the power cord and do not place the machine where the cord will be walked on Make sure the cord is not knotted or kinked ...

Страница 15: ... S A Your machine is designed with the latest technology to provide trouble free operation If you encounter a problem with the machine s operation try to solve it by using the information in Chapter 11 If you cannot solve the problem or if you think your machine needs servicing contact Canon Customer Care Center at 1 800 OK CANON between the hours of 8 00 A M to 8 00 P M EST Monday through Friday ...

Страница 16: ...s proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers The standards and logos are uniform among participating nations IPv6 Ready Logo IPv6 Ready Logo The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase 1 established by the IPv6 Forum Trademarks Trademarks Canon the Canon logo im...

Страница 17: ... name of the University may not be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED AS IS AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The software was developed by the University of California Berkeley b Copy...

Страница 18: ...tions 1 You agree that you will comply with any applicable export control laws restrictions or regulations of the countries involved in the event that the SOFTWARE is shipped transferred or exported into any country 2 LICENSORS retain in all respects the title ownership and intellectual property rights in and to the SOFTWARE Except as expressly provided herein no license or right expressed or impl...

Страница 19: ... and the Use of Images Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan print or otherwise reproduce certain documents and the use of such images as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is ...

Страница 20: ...o radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Co...

Страница 21: ...Dial line or IDDD International Direct Distance Dial line if you communicate overseas Canon recommends an individual line following industry standards i e 2 500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX Private Branch eXchange unit without Call Waiting can be used with your facsimile unit Key telephone systems are not recommended because they send nonstandard s...

Страница 22: ...es is subjected to state tariffs In Case of Equipment Malfunction Should any malfunction occur which cannot be corrected by the procedures described in this guide or the e Manual disconnect the equipment from the telephone line cable and disconnect the power cord The telephone line cable should not be reconnected or the main power switch turned ON until the problem is completely resolved Users sho...

Страница 23: ...eight B Order Information 1 A single telephone line touch tone or rotary should be used 2 Order a CA11A modular jack which should be installed by the telephone company If the CA11A jack is not present installation cannot occur 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or an equivalent one Use one line per unit...

Страница 24: ...ed by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent deterioration of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment mal...

Страница 25: ...il Ligne automatique interurbaine ou Ligne automatique internationale si vous communiquez avec les pays étrangers Canon vous conseille d utiliser une ligne individuelle conforme aux normes industrielles à savoir ligne téléphonique 2 500 pour appareil à clavier ou 500 pour appareil à cadran impulsions Il est également possible de raccorder ce télécopieur à un système téléphonique à poussoirs car la...

Страница 26: ...interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 Le nombre d équivalents sonnerie REN de ce produit est 1 0 Les réparations sur un appareil certifié doivent être faites par une société d entretien canadienne autorisée par le Gouvernement canadien et désignée par le f...

Страница 27: ...scape from the machine during any phase of user operation CDRH Regulations CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Use of controls...

Страница 28: ...omponents 1 2 External View Front 1 2 External View Back 1 4 Operation Panel 1 7 Main Operation Panel 1 7 Fax Operation Panel 1 9 Display Standby Mode 1 10 Copy Mode 1 10 Fax Mode 1 10 Scan Mode 1 10 Toner Cartridge 1 11 Maintaining the Toner Cartridge 1 12 Checking the Toner Level 1 12 Entering Characters 1 14 Telephone Line Settings 1 15 Timer Settings 1 16 Setting the Sleep Mode 1 16 Setting th...

Страница 29: ...sing the Machine 1 2 Machine Components Machine Components Machine Components This section describes the parts names of the machine and their functions External View Front External View Front MF4380dn MF4370dn ...

Страница 30: ...ass Place documents Output tray extension Extends for the output tray Paper stopper Prevents the paper from falling off the output tray Open the paper stopper from its original position for LTR A4 paper For LGL paper pull out the output tray extension first and then open the paper stopper Slide guides for multi purpose tray Adjust to the width of the paper Paper guide rail Holds the paper supply D...

Страница 31: ...Before Using the Machine 1 4 Machine Components External View Back External View Back MF4380dn ...

Страница 32: ...Before Using the Machine 1 5 Machine Components MF4370dn ...

Страница 33: ...dn MF4370dn Only Connect the network cable USB port Connect the USB Universal Serial Bus cable Rear cover Open this cover when clearing paper jams Power socket Connect the power cord Telephone line jack Connect the telephone cable External device jack Connect an external device ...

Страница 34: ...ine 1 7 Operation Panel Operation Panel Operation Panel This section describes the names and functions of the operation panel keys and describes all the parts on the operation panel Main Operation Panel Main Operation Panel ...

Страница 35: ...manually The key lights green when the Sleep mode is set and goes off when the mode is canceled Stop Reset key Press to stop a current job Also press to return the machine to the standby mode Error indicator Blinks when an error has occurred Processing Data indicator Blinks while sending or receiving faxes Lights when the machine has waiting jobs and stores the data in memory Start key Press to st...

Страница 36: ...ey Press to redial the last dialed number when fax is standing by or press to insert a pause when entering a fax number Coded Dial key Press to specify recipients registered under coded dial codes Address Book key Press to search pre registered recipients under one touch keys and coded dial codes by name or fax number One Touch keys Press to specify recipients registered under one touch keys ...

Страница 37: ...2 0 0 8 W E D 1 5 5 0 Date Time Image quality Receive mode Scan Mode Scan Mode This section describes the scan standby mode For MF4380dn MF4370dn press SCAN repeatedly to select USB SCANNING or NETWORK SCANNING U S B S C A N N I N G N E T W O R K S C A N N I N G For MF4350d press SCAN to display SCANNING MODE S C A N N I N G M O D E Depending on your needs you can change the standby display which ...

Страница 38: ...ill be fewer as they consume more toner When you are replacing a toner cartridge be sure to use a toner cartridge designed for this product To purchase the Canon genuine replacement toner cartridge contact your local Canon dealer or Canon Customer Care Center U S A 1 800 OK CANON Canada 1 800 652 2666 ISO IEC 19752 is the global standard related to Method for the determination of toner cartridge y...

Страница 39: ... protective bag in case you need to repack and transport the toner cartridge at a later date Do not store the toner cartridge in a salty atmosphere or where there are corrosive gases such as from aerosol sprays Do not remove the toner cartridge from the machine unnecessarily Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed ...

Страница 40: ...sing the Machine 1 13 Toner Cartridge Toner low 0 1 0 0 T O N E R G A U G E Toner near empty 0 1 0 0 T O N E R G A U G E Toner empty 0 1 0 0 T O N E R G A U G E 2 Press Stop Reset to return to the standby mode ...

Страница 41: ...mation About the Keys in the Starter Guide or Setting Up the Machine in the e Manual 1 Press repeatedly until an uppercase C appears C N A M E A 2 Press to move the cursor to the right then press until an a appears C a N A M E A 3 Press until an n appears C a n N A M E A 4 Press to move the cursor to the right then press until an o appears C a n o N A M E A 5 Press to move the cursor to the right ...

Страница 42: ... 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select USER SETTINGS then press OK 2 U S E R S E T T I N G S F A X S E T T I N G S 4 Press or to select TEL LINE TYPE then press OK 3 T E L L I N E T Y P E U S E R S E T T I N G S 5 Press or to select the telephone line type then press OK T O U C H T O N E T E L L I N E T Y P E TOUCH TONE To...

Страница 43: ...T I M E You can set the interval from 3 to 30 minutes in one minute increments You can also enter values using numeric keys 6 Press Stop Reset to return to the standby mode Energy Saver lights green when the machine enters the Sleep mode To enter the Sleep mode manually press Energy Saver on the operation panel The machine will not enter the Sleep mode when the machine is in operation the Processi...

Страница 44: ...4 Press or to select ON then press OK O N D A Y L I G H T S V T I M E 5 Press or to select START DATE TIME then press OK 1 S T A R T D A T E T I M E D A Y L I G H T S V T I M E 6 Press or to select MONTH then press OK 1 M O N T H S T A R T D A T E T I M E 7 Press or to select the month then press OK M A R C H M O N T H 8 Press or to select WEEK then press OK 2 W E E K S T A R T D A T E T I M E 9 P...

Страница 45: ...OK N O V E M B E R M O N T H 15 15 Press or to select WEEK then press OK 2 W E E K E N D D A T E T I M E 16 16 Press or to select the week then press OK S E C O N D W E E K W E E K 17 17 Press or to select DAY then press OK 3 D A Y E N D D A T E T I M E 18 18 Press or to select the day then press OK S U N D A Y D A Y 19 19 Press Stop Reset to return to the standby mode ...

Страница 46: ...r in the paper cassette and the multi purpose tray Documents Requirements 2 2 Scanning Area 2 3 Placing Documents 2 4 On the Platen Glass 2 4 In the ADF 2 5 Paper Requirements 2 6 Printable Area 2 7 Loading Paper 2 8 In the Paper Cassette 2 8 In the Multi Purpose Tray 2 11 Setting Paper Size and Type 2 14 For the Paper Cassette 2 14 For the Multi Purpose Tray 2 15 ...

Страница 47: ...0dn Maximum 50 sheets 2 Maximum 10 sheets for LGL documents 2 MF4370dn MF4350d Maximum 35 sheets 2 Maximum 10 sheets for LGL documents 2 1 When copying transparent documents such as tracing paper or transparencies use a piece of plain white paper to cover the document after placing it face down on the platen glass 2 21 lb 80 g m2 paper Do not place the document on the platen glass or in the ADF un...

Страница 48: ...nning Area Scanning Area Scanning Area Make sure your document s text and graphics fall within the shaded area in the following diagram Note that the margin widths listed are approximate and there may be slight variations in actual use ...

Страница 49: ...place your documents on the platen glass and in the ADF On the Platen Glass On the Platen Glass 1 Lift up the ADF 2 Place a document face down 3 Align the document with the appropriate paper size marks If your document does not match any of the paper size marks align the center of your document with the arrow mark ...

Страница 50: ...ts stack and even the edges 2 Adjust the slide guides to the width of the documents 3 Neatly place the documents face up in the document feeder tray The documents are ready for scanning Do not add or remove documents while they are being scanned When scanning is complete remove the documents from the document delivery tray to avoid paper jams Avoid using ADF to scan the same documents more than 30...

Страница 51: ...r Size and Type on p 2 14 To prevent paper jams do not use any of the following Wrinkled or creased paper Curled or rolled paper Coated paper Torn paper Damp paper Very thin paper Paper which has been printed on using a thermal transfer printer Do not copy on the reverse side The following types of paper do not print well Highly textured paper Very smooth paper Shiny paper Make sure the paper is f...

Страница 52: ...edia 2 7 Printable Area Printable Area Printable Area The shaded area indicates the approximate printable area of LTR paper Note that the margin widths listed are approximate and there may be slight variations in actual use ...

Страница 53: ...aper change the paper size type setting by pressing Paper Settings See Setting Paper Size and Type on p 2 14 In the Paper Cassette In the Paper Cassette Follow the procedure below to load paper in the paper cassette For MF4380dn MF4370dn 1 Take out the dust cover 2 Open the front panel of the paper cassette 3 Slide out the paper guide rail A 4 Slide the side paper guides A to match the size of pap...

Страница 54: ...the small fin A on the side paper guide 7 Adjust the paper guide rail to match the size of paper 8 Close the front panel of the paper cassette To load Legal size paper leave the front panel of paper cassette open and adjust the paper guide rail A for Legal size paper 9 Match up the edge of the dust cover A and the edge of the paper cassette B and place the cover on top of the cassette ...

Страница 55: ...eeding tray 2 Take out the dust cover from inside the machine 3 Slide out the paper guide rail A 4 Slide the side paper guides A to match the size of paper If the paper guides do not fit the size of the paper the printout may be skewed 5 Fan the paper stack and even the edges ...

Страница 56: ...you want to copy or print on the different paper which is in the paper cassette Load paper one by one in the multi purpose tray The paper in the multi purpose tray is fed prior to the paper in the paper cassette The recommended envelopes are COM10 10 MONARCH DL and ISOC5 Using other envelopes may affect the quality of the printout Make sure to set the correct paper size in the printer driver When ...

Страница 57: ...on position the paper with the print side up logo side and insert it so that the top of the paper feeds first in the multi purpose tray 3 Slide the paper guides so that they fit to both sides of the paper If the paper guides do not fit the size of the paper the print quality may be deteriorated 4 Specify the size and the type of the paper you load For details on how to specify the paper size and t...

Страница 58: ...mp first When you load paper with a logo on position the paper with the print side up logo side and insert it so that the top of the paper feeds first in the multi purpose tray 3 Slide the paper guides so that they fit to both sides of the paper If the paper guides do not fit the size of the paper the print quality may be deteriorated 4 Specify the size and the type of the paper you load For detai...

Страница 59: ... E Ex You can select from the following paper sizes LTR LGL A4 B5 A5 EXECUTIVE COM10 MONARCH DL ISO C5 OFICIO BRAZIL OFICIO MEXICO OFICIO GOVERNMENT LETTER GOVERNMENT LEGAL FOOLSCAP 3 Press or to select the paper type then press OK P L A I N P A P E R P A P E R T Y P E Ex You can select from the following paper types PLAIN PAPER or PLAIN PAPER L 1 for Plain paper 17 lb to 24 lb 64 g m2 to 90 g m2 ...

Страница 60: ...then press OK P L A I N P A P E R P A P E R T Y P E Ex You can select from the following paper types PLAIN PAPER or PLAIN PAPER L 1 for Plain paper 17 lb to 24 lb 64 g m2 to 90 g m2 HEAVY PAPER or HEAVY PAPER H 2 for Heavy paper Paper cassette 28 lb to 34 lb 105 g m2 to 128 g m2 Multi purpose tray 28 lb to 43 lb 105 g m2 to 163 g m2 or Envelope TRANSPARENCY for Transparency 1 If paper curls excess...

Страница 61: ...Documents and Print Media 2 16 ...

Страница 62: ...Editing One Touch Keys 3 3 Registering One Touch Keys 3 3 Editing One Touch Keys 3 3 Erasing One Touch Keys 3 4 Storing Editing Coded Dial Codes 3 6 Registering Coded Dial Codes 3 6 Editing Coded Dial Codes 3 6 Erasing Coded Dial Codes 3 7 Storing Editing Recipients for Group Dialing 3 9 Registering Group Addresses 3 9 Adding New Destination to Group 3 10 Deleting Destination from Group 3 10 Chang...

Страница 63: ...gister multiple destinations for a group address and assign a one touch key or coded dial code to this group Registering a destination in the Address Book saves you the effort of entering that destination s fax number each time you send a fax Destinations stored in the Address Book can be exported to your computer as a file which can be imported into the machine For information on exporting the Ad...

Страница 64: ...then press OK 0 1 N O T R E G I S T E R E D 1 T O U C H S P D D I A L You can also select a one touch key by pressing the corresponding one touch key 5 Enter the destination name up to 20 letters including spaces with numeric keys then press OK C a n o n A N A M E A Ex 6 Enter the fax number you register up to 50 digits including spaces and pauses with numeric keys then press OK 1 2 3 X X X X X X ...

Страница 65: ...ear 1 2 3 X X X X X X X T E L N U M B E R E N T R Y Ex To delete the entire entry press and hold Clear 8 8 Enter a new number with numeric keys then press OK 1 2 4 X X X X X X X T E L N U M B E R E N T R Y Ex 9 9 Press Stop Reset to return to the standby mode Erasing One Touch Keys Erasing One Touch Keys 1 Press Menu 2 Press or to select ADDRESS BOOK SET then press OK 6 A D D R E S S B O O K S E T...

Страница 66: ... 3 5 Storing Editing One Touch Keys 6 Press and hold Clear to erase the fax number then press OK T E L N U M B E R E N T R Y If you erase the fax number the registered name is cleared automatically 7 Press Stop Reset to return to the standby mode ...

Страница 67: ...ber then press OK 0 0 N O T R E G I S T E R E D C O D E D D I A L You can also select a coded dial code by pressing Coded Dial followed by the desired two digit code 5 Enter the destination name up to 20 letters including spaces with numeric keys then press OK C a n o n C N A M E Ex 6 Enter the fax number you register up to 50 digits including spaces and pauses with numeric keys then press OK 1 2 ...

Страница 68: ...lear 1 2 3 X X X X X X X T E L N U M B E R E N T R Y Ex To delete the entire entry press and hold Clear 8 Enter a new number with numeric keys then press OK 1 2 4 X X X X X X X T E L N U M B E R E N T R Y Ex 9 Press Stop Reset to return to the standby mode Erasing Coded Dial Codes Erasing Coded Dial Codes 1 Press Menu 2 Press or to select ADDRESS BOOK SET then press OK 6 A D D R E S S B O O K S E ...

Страница 69: ...he Address Book 3 8 6 Press and hold Clear to erase the fax number then press OK T E L N U M B E R E N T R Y If you erase the fax number the registered name is cleared automatically 7 Press Stop Reset to return to the standby mode ...

Страница 70: ... address then press OK 0 5 N O T R E G I S T E R E D G R O U P D I A L You can also select a one touch dial key by pressing the corresponding one touch dial key 5 Enter the group name up to 20 letters including spaces with the numeric keys then press OK C a n o n G r o u p N A M E A Ex 6 Select the destinations you want to register in the group up to 50 destinations until all destinations are regi...

Страница 71: ... o n F N O 0 0 3 1 2 3 X X X X X X Ex For details on specifying a recipient from Address Book see Registering Group Addresses on p 3 9 7 Press Stop Reset to return to the standby mode Deleting Destination from Group Deleting Destination from Group 1 Press Menu 2 Press or to select ADDRESS BOOK SET then press OK 6 A D D R E S S B O O K S E T M E N U 3 Press or to select GROUP DIAL then press OK 3 G...

Страница 72: ...ng one touch key 5 Press repeatedly to go to the character you want to change then press Clear C a n o n G r o u p A N A M E A Ex To delete the entire name press and hold Clear 6 Enter a new character with numeric keys then press OK C a n o n G r o u p B N A M E A Ex 7 Press OK 0 5 C a n o n G r o u p B G R O U P D I A L Ex 8 Press Stop Reset to return to the standby mode Deleting Group Addresses ...

Страница 73: ...nts for Group Dialing 5 Press OK C a n o n G r o u p N A M E A Ex 6 Press Clear repeatedly until all recipients are deleted then press OK N O 0 0 1 When you delete all destinations the registered name is cleared automatically 7 Press Stop Reset to return to the standby mode ...

Страница 74: ...anually 4 9 Enlarge Reduce Images 4 10 Preset Zoom 4 10 Custom Copy Ratio 4 11 Collating Copies 4 13 Multiple Documents onto One Sheet 2 on 1 4 15 2 on 1 Combination 4 15 Copying ID Card 4 16 2 Sided Copying 4 18 1 to 2 Sided Copying 4 19 2 to 2 Sided Copying MF4380dn Only 4 20 2 to 1 Sided Copying MF4380dn Only 4 21 Selecting Paper Size Group 4 22 Changing Standard Mode 4 23 Printing a Sample Pag...

Страница 75: ...y Functions Overview of Copy Functions Overview of Copy Functions In addition to enlarging reducing copies you can make 2 sided copies or use the 2 on 1 mode which reduces 2 page documents to fit on one sheet of paper p 4 6 p 4 8 ...

Страница 76: ...Copying 4 3 Overview of Copy Functions p 4 10 p 4 18 p 4 15 ...

Страница 77: ...see Selecting Image Quality on p 4 6 If you want to adjust the density see Adjusting Density on p 4 8 If you want to adjust the zoom ratio see Enlarge Reduce Images on p 4 10 If you press and hold OK in the copy mode a sample page will be printed For details see Printing a Sample Page on p 4 24 3 Use numeric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 L T R Ex The cop...

Страница 78: ...can cancel scanning or ongoing jobs If you cancel a copy job during scanning make sure to remove the document 1 Press Stop Reset 2 When the CANCEL COPYING message appears press to select YES Y E S N O C A N C E L C O P Y I N G The job is canceled and the copy quantity is reset ...

Страница 79: ...TO TEXT PHOTO cannot be selected at the same time If you select one of these modes the previously set mode is canceled If the document is a transparency select the document type then adjust the exposure to the most appropriate level for the document 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY 3 Press Image Quality repeatedly to select the document type TEXT PHOTO For ...

Страница 80: ...ic keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 L T R Ex 5 Press Start If you want to copy multiple documents using the platen glass place a document and press Start once for each page When scanning is complete press OK ...

Страница 81: ... appropriate level for the document automatically 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY 3 Press Density twice to select AUTO then press OK A U T O D E N S I T Y The image quality is automatically set to TEXT 4 Use numeric keys to enter the desired copy quantity 1 to 99 A T E X T 1 1 0 0 L T R 5 Press Start If you want to copy multiple documents using the platen ...

Страница 82: ...rker to make dark documents lighter To cancel all settings press Stop Reset When you switch the mode by pressing the mode keys such as FAX all settings will be canceled If you want to keep the settings set the density as follows Menu COPY SETTINGS STANDARD SETTINGS DENSITY MANUAL See COPY SETTINGS on p 12 4 5 Use numeric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 L T...

Страница 83: ...ized copy preset zoom or you can enlarge or reduce images in 1 increments custom copy ratio The default setting is 100 Preset Zoom Preset Zoom You can enlarge or reduce standard size documents to another standard paper size 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY 3 Press Enlarge Reduce 1 0 0 P R E S E T R A T I O ...

Страница 84: ... the platen glass place a document and press Start once for each page When scanning is complete press OK Custom Copy Ratio Custom Copy Ratio You can enlarge or reduce images by any copy ratio in 1 increments The available copy ratios are from 50 to 200 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY 3 Press Enlarge Reduce twice 1 0 0 Z O O M 5 0 2 0 0 4 Use numeric keys t...

Страница 85: ...ric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 9 5 L T R Ex 6 Press Start If you want to copy multiple documents using the platen glass place a document and press Start once for each page When scanning is complete press OK ...

Страница 86: ...when making handouts for meetings This feature can be used together with both 2 Sided Copying see p 4 18 and Multiple Documents onto One Sheet 2 on 1 see p 4 15 The default setting is OFF 1 Place documents For details see Placing Documents on p 2 4 2 Press COPY If AUTO COLLATE is set to ON in STANDARD SETTINGS in COPY SETTINGS skip to step 4 ...

Страница 87: ... T P H O T O 1 6 3 L T R 5 Press Start If you want to copy multiple documents using the platen glass place a document and press Start once for each page When scanning is complete press OK The machine prints the remaining sets of copies To cancel all settings press Stop Reset When you switch the mode by pressing the mode keys such as FAX all settings will be canceled If you want to keep the setting...

Страница 88: ...ocuments to fit on the selected paper size You can make well organized copies by copying multiple documents onto one sheet This mode enables you to cut print costs by saving copy papers and it is also useful for saving space This feature can be used together with both Collating Copies see p 4 13 and 2 Sided Copying see p 4 18 The default setting is OFF The reduction ratio is automatically set so t...

Страница 89: ...gin will be produced between the two reduced documents in 2 on 1 copying Copying ID Card Copying ID Card You can make a copy of a 2 sided card onto one side of a paper This mode is useful when copying ID cards You must place a document on the platen glass when using this function The zoom ratio will automatically be set to 100 with this feature You cannot change the copy size The paper size you ca...

Страница 90: ...meric keys to enter the desired copy quantity 1 to 99 T E X T P H O T O 1 1 0 0 L T R Ex 5 Press start 6 Turn and place the card Place the card as indicated below Align the center of a card with the arrow mark 7 Press start To cancel all settings press Stop Reset ...

Страница 91: ...costs in half when copying in large quantities This feature can be used together with both Collating Copies see p 4 13 and 2 on 1 Combination see p 4 15 The default setting is OFF Paper used to make 2 sided copies must conform to the following specifications Paper size LTR A4 envelopes cannot be used for 2 sided copying Paper weight 17 to 21 lb 64 to 80 g m2 ...

Страница 92: ...OOK TYPE or CALENDAR TYPE then press OK B O O K T Y P E T Y P E O F O U T P U T BOOK TYPE The front and back sides of the copy will have the same top bottom orientation CALENDAR TYPE The front and back sides of the copy will have the opposite top bottom orientation For the landscape oriented documents When BOOK TYPE is selected the front and back sides of the copy will have the opposite top bottom...

Страница 93: ...documents in the ADF For details see Placing Documents on p 2 4 2 Press COPY 3 Press 2 Sided repeatedly to select 2 2 SIDED then press OK 2 2 S I D E D 2 S I D E D 4 Press or to select BOOK TYPE or CALENDAR TYPE for the document layout then press OK B O O K T Y P E T Y P E O F O R I G I N A L BOOK TYPE The front and back sides of the document will have the same top bottom orientation CALENDAR TYPE...

Страница 94: ... the ADF For details see Placing Documents on p 2 4 2 Press COPY 3 Press 2 Sided to select 2 1 SIDED then press OK 2 1 S I D E D 2 S I D E D 4 Press or to select BOOK TYPE or CALENDAR TYPE then press OK B O O K T Y P E T Y P E O F O R I G I N A L BOOK TYPE The front and back sides of the document have the same top bottom orientation CALENDAR TYPE The front and back sides of the document will have ...

Страница 95: ...g is INCHES 1 Press Menu 2 Press or to select COPY SETTINGS then press OK 4 C O P Y S E T T I N G S M E N U 3 Press or to select PAPER SIZE GROUP then press OK 2 P A P E R S I Z E G R O U P C O P Y S E T T I N G S 4 Press or to select a paper size group then press OK I N C H E S P A P E R S I Z E G R O U P You can select from the following paper size groups INCHES A AB ...

Страница 96: ...SIDED OFF 1 Press Menu 2 Press or to select COPY SETTINGS then press OK 4 C O P Y S E T T I N G S M E N U 3 Press or to select STANDARD SETTINGS then press OK 1 S T A N D A R D S E T T I N G S C O P Y S E T T I N G S 4 Press or to select the desired setting item then press OK 1 I M A G E Q U A L I T Y S T A N D A R D S E T T I N G S You can specify the following settings IMAGE QUALITY DENSITY ZOOM...

Страница 97: ...he paper type must be Plain Paper 17 to 21 lb 64 to 80 g m2 If the paper setting is not appropriate or the paper is not loaded correctly printing does not start without any error messages You cannot cancel printing a sample page once printing has started You cannot use this function while making copies scanning documents or printing reports lists 1 Press COPY 2 Press and hold OK The sample page wi...

Страница 98: ...can check the current copy settings for COLLATE 2 SIDED 2 ON 1 and ID CARD COPY 1 Press Job Cancel Status Monitor repeatedly to select VIEW SETTINGS then press OK V I E W S E T T I N G S The current settings for COLLATE 2 SIDED 2 ON 1 and ID CARD COPY appear on the LCD display 2 O N 1 ...

Страница 99: ...Copying 4 26 ...

Страница 100: ... Quality 5 24 2 Sided Document MF4380dn Only 5 25 Redialing When the Line Is Busy 5 26 Redialing Manually 5 26 Redialing Automatically 5 26 Checking the Dial Line before Sending 5 28 Changing Standard Mode 5 29 Send Start Speed 5 30 Printing Received Documents on Both Sides of Paper 5 31 Reducing a Received Document 5 32 Printing Footer Information on a Received Document 5 33 Specifying the Way of...

Страница 101: ...w of Fax Functions Overview of Fax Functions In addition to the Super G3 fax function you can send faxes from your computer You can also forward received fax documents to specified destinations p 5 13 p 5 16 p 5 24 p 5 23 p 5 25 p 5 13 p 5 44 ...

Страница 102: ...Fax 5 3 Overview of Fax Functions p 5 18 p 5 41 p 5 36 ...

Страница 103: ...cuments to suit your needs See Methods for Receiving Faxes on p 5 4 Methods for Receiving Faxes Methods for Receiving Faxes Your machine offers several methods for receiving fax documents You can receive documents automatically or manually Follow the chart below to choose the fax receive mode that best suits your needs The default setting is FaxOnly Printing fax documents and scanning documents ov...

Страница 104: ...hone Before using this mode Simply set the receive mode to FaxOnly See Selecting the Receive Mode on p 5 10 When an incoming call is received With no external telephone connected to the machine For fax calls the machine receives fax documents automatically For telephone calls you cannot talk to the caller With external telephone connected to the machine If you want to change INCOMING RING see Sett...

Страница 105: ...re using this mode Make sure to do the following Connect your external telephone to the machine See Make Fax Settings in the Starter Guide Set the receive mode to FAX TEL See Selecting the Receive Mode on p 5 10 When an incoming call is received If you want to change RING START TIME F T RING TIME or F T SWITCH ACTION see Selecting the Receive Mode on p 5 10 ...

Страница 106: ... the Starter Guide Set your answering machine to answer after 1 to 2 rings Record a message on your answering machine When you record a message we recommend you insert about 4 seconds of silence at the beginning of the message or limit the message to 20 seconds Set the receive mode to AnsMode See Selecting the Receive Mode on p 5 10 When an incoming call is received This mode does not support voic...

Страница 107: ...onally receive fax documents Before using this mode Make sure to do the following Connect your external telephone to the machine See Make Fax Settings in the Starter Guide Set the receive mode to MANUAL See Selecting the Receive Mode on p 5 10 When an incoming call is received If REMOTE RX is set to ON you can also start to receive fax documents by dialing from your telephone See Receiving Documen...

Страница 108: ...tor incoming calls and based on the ring pattern will let you know if the call is a fax or voice call Set the fax ring pattern that matches the pattern assigned by your telephone company Contact your telephone company for availability Before using this mode Make sure to do the following Subscribe to a DRPD service Contact your telephone campany for availability Connect your external telephone to t...

Страница 109: ...the machine attempts to detect the fax tone before it starts ringing then press OK 6 S E C R I N G S T A R T T I M E If the machine receives a fax the machine does not ring and switches to the receive mode automatically The default setting is 6SEC Press or to select F T RING TIME then press OK 2 F T R I N G T I M E F A X T E L O P T S E T Press or to specify the duration 10 to 45 seconds of ringin...

Страница 110: ... I M E R S E T T I N G S 4 Use numeric keys to enter the date month day year and time in 24 hour format then press OK 1 7 5 0 0 7 3 1 0 8 D A T E T I M E S E T T I N G S 5 Press Stop Reset to return to the standby mode Setting the Type of Telephone Line Setting the Type of Telephone Line Set the type of telephone line that is connected to the machine If this setting is incorrect you will be unable...

Страница 111: ...to 32 characters then press OK C A N O N U N I T N A M E A 6 Press Stop Reset to return to the standby mode Registering Your Machine s Fax Registering Your Machine s Fax Number Number Your machine s fax number must be registered When you send a document the number that you registered is printed on the recipient s paper 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I ...

Страница 112: ...s on the platen glass press or to select the document size then press Start for each document When scanning is complete press OK to start sending Calling the Recipient before Calling the Recipient before Sending Fax Documents Manual Sending Fax Documents Manual Sending Sending Use manual sending when you want to talk to the recipient before sending a document or if the recipient does not have a fa...

Страница 113: ... to step 9 8 Ask the recipient to set their fax machine to receive faxes 9 When you hear a high pitched signal press Start then hang up the handset Scanning starts and the scanned data is sent to the specified destination when scanning is complete Switching Temporarily to Tone Switching Temporarily to Tone Dialing Dialing If your machine is set for pulse dialing use the procedure below to switch t...

Страница 114: ...e using numeric keys 0 1 2 Ex For details on international access codes contact your local telephone company 5 If necessary press Redial Pause to insert a pause 0 1 2 P Ex The letter P is displayed between the numbers P in the fax telephone number represents 2 5 second pause For a longer pause press Redial Pause again 6 Enter the country code the area code and the fax telephone number of the recip...

Страница 115: ...ers and Faxes See Fax in the e Manual The procedure for displaying the fax driver screen may differ depending on the applications you are using 4 Configure the required settings in the fax driver screen then click OK 5 Click OK 6 Specify recipient name and fax number in the Sending Settings sheet click Add to Recipient List The number of recipients to which you can send simultaneously depends on t...

Страница 116: ...he Status Monitor screen See Checking Deleting Fax Transmission Documents on p 5 45 1 Press Stop Reset during transmission 2 When the CANCEL DURING TX RX message appears press to select YES Y E S N O C A N C E L D U R I N G T X R X For sending jobs remove any unscanned documents from the ADF If you are in the copy or scan standby mode and want to cancel a fax job press FAX to return to the fax mod...

Страница 117: ...ts For details see Adjusting Density on p 5 23 Selecting Image Quality on p 5 24 and 2 Sided Document MF4380dn Only on p 5 25 4 Enter the fax number with numeric keys 0 3 1 X X X X X X Ex If you enter a wrong number when specifying a fax number press Stop Reset 5 Press Start When you place the documents on the platen glass press or to select the document size then press Start for each document Whe...

Страница 118: ...3 1 X X X X X X Ex If you pressed a wrong key press Stop Reset then try again from step 3 5 Press Start When you place the documents on the platen glass press or to select the document size then press Start for each document When scanning is complete press OK to start sending Using Coded Dial Codes Using Coded Dial Codes You can specify up to 100 destinations using coded dial codes To use this fea...

Страница 119: ...lace your documents 2 Press FAX 3 Adjust any necessary scan settings for your documents For details see Adjusting Density on p 5 23 Selecting Image Quality on p 5 24 and 2 Sided Document MF4380dn Only on p 5 25 4 Press the one touch key under which the desired group dialing is registered 0 2 s a l e s 0 3 1 X X X X X X Ex If you pressed a wrong key press Stop Reset then try again from step 3 5 Pre...

Страница 120: ...pressing Tone A Letter mode 1 Number mode c a n o n N A M E S E A R C H A Ex 6 Press or to search for the recipient D D D N A M E S E A R C H A Ex Displays recipients in alphabetical order Displays recipients in reverse order 7 When the desired recipient is displayed press OK 0 1 D D D 0 3 1 X X X X X X Ex 8 Press Start When you place the documents on the platen glass press or to select the docume...

Страница 121: ...K after entering the recipient s number if you use numeric keys 5 Repeat step 4 to enter all required recipients To check all the specified destinations press or to scroll the display 6 Press Start When you place the documents on the platen glass press or to select the document size then press Start for each document When scanning is complete press OK to start sending If CONFIRM FAX NO in ACCESS T...

Страница 122: ...3 Press Density 4 Press or to adjust the density then press OK L T D K D E N S I T Y to make light documents darker to make documents lighter This setting returns to the default after all documents are scanned If you want to keep the setting see Changing Standard Mode on p 5 29 5 Specify the destination and send your documents For details see Specifying Destinations on p 5 18 ...

Страница 123: ... Q U A L I T Y STANDARD for most text only documents 200 100 dpi FINE for fine print documents the resolution is twice that of STANDARD 200 200 dpi PHOTO for documents that contain photographs the resolution is twice that of STANDARD 200 200 dpi SUPER FINE for documents that contain fine print and images the resolution is four times that of STANDARD 200 400 dpi This setting returns to the default ...

Страница 124: ...rately 1 Place documents in the ADF 2 Press FAX 3 Press 2 Sided repeatedly to select the binding type then press OK 2 S I D E D B O O K 2 SIDED BOOK The front and back sides of the document have the same top bottom orientation 2 SIDED CALENDAR The front and back sides of the document have opposite top bottom orientations 4 Specify the destination and send your documents For details see Specifying ...

Страница 125: ...ess Start for each document When scanning is complete press OK to start sending Redialing Automatically Redialing Automatically Auto Redial enables the machine to automatically redial the recipient s fax number if the recipient cannot be reached due to a busy line or if a sending error occurs Auto Redial can be turned ON or OFF If you set AUTO REDIAL to ON you can set how many times the machine re...

Страница 126: ...he number of redials 1 to 10 times the machine will make then press OK 1 T I M E S R E D I A L T I M E S Ex Regardless of the number you entered the machine makes only one redialing attempt if it does not detect a busy signal 7 Use or or numeric keys to enter the time 2 to 99 minutes in one minute increments between redials then press OK 3 5 M I N R E D I A L I N T E R V A L Ex 8 Press Stop Reset ...

Страница 127: ...eing redirected to that fax machine instead of the original destination you had intended Setting DIALING LINE CHCK to ON enables you to avoid such sending problems The default setting is OFF The DIALING LINE CHCK mode is enabled only after you disconnect the power cord then connect the cord again 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press o...

Страница 128: ... S E R S E T T I N G S F A X S E T T I N G S 4 Press or to select STANDARD SETTINGS then press OK 5 S T A N D A R D S E T T I N G S U S E R S E T T I N G S 5 Press or to select the desired setting item then press OK 1 D E N S I T Y S T A N D A R D S E T T I N G S You can specify the following settings DENSITY Adjusts the density of documents See Adjusting Density on p 5 23 IMAGE QUALITY Adjusts th...

Страница 129: ... numeric keys then press OK 3 Press or to select COMMUNICATIONS then press OK 4 C O M M U N I C A T I O N S S Y S T E M S E T T I N G S 4 Press or to select TX START SPEED then press OK 1 T X S T A R T S P E E D C O M M U N I C A T I O N S 5 Press or to select the desired start speed then press OK 3 3 6 0 0 b p s T X S T A R T S P E E D If your document transmission is slow in starting this may me...

Страница 130: ... is set to LTR or A4 The received documents are printed on one side of the paper when PAPER SIZE is not set to LTR or A4 See Setting Paper Size and Type on p 2 14 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select PRINTER SETTINGS then press OK 5 P R I N T E R S E T T I N G S F A X S E T T I N G S 4 Press or to select 2 SIDED PRINT the...

Страница 131: ... E R S E T T I N G S F A X S E T T I N G S 4 Press or to select RX REDUCTION then press OK 1 R X R E D U C T I O N P R I N T E R S E T T I N G S 5 Press or to select the desired setting then press OK O N R X R E D U C T I O N ON Reduces the documents automatically depending on the length of the documents OFF Prints documents on a paper without reducing the size CUT Cuts off the end of a document t...

Страница 132: ...on on received faxes The default setting is OFF 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select RX TERMINAL ID then press OK 4 R X T E R M I N A L I D R X S E T T I N G S 5 Press or to select ON then press OK O N R X T E R M I N A L I D 6 Pres...

Страница 133: ...light or blurred because of lack of toner The data is erased when the documents are printed out so you cannot print the same documents again 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select PRINTER SETTINGS then press OK 5 P R I N T E R S E T T I N G S F A X S E T T I N G S 4 Press or to select CONT PRINTING then press OK 3 C O N T P...

Страница 134: ...while it is ringing The default setting is ON 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select INCOMING RING then press OK 1 I N C O M I N G R I N G R X S E T T I N G S 5 Press or to select ON then press OK O N I N C O M I N G R I N G 6 Press o...

Страница 135: ... the Remote Reception Activating the Remote Reception Follow this procedure to turn on the remote reception 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select REMOTE RX then press OK 2 R E M O T E R X R X S E T T I N G S 5 Press or to select ON t...

Страница 136: ...e using the remote reception to receive fax documents make sure the followings An external telephone is connected properly Your telephone is set to tone dialing 1 When you receive a call pick up the external telephone 2 When you hear a beep use numeric keys to enter the two digit remote reception ID to start reception If you hear someone on the line you can start talking to the other party 3 When ...

Страница 137: ... Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select RX PRINT then press OK 3 R X P R I N T R X S E T T I N G S 5 Press or to select the desired printing method then press OK M E M O R Y R X R X P R I N T MEMORY RX Prints after all the pages of the docume...

Страница 138: ...r machine This can be useful when you do not want to receive direct mail DM The default setting is OFF 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 5 F A X S E T T I N G S M E N U 3 Press or to select RX SETTINGS then press OK 4 R X S E T T I N G S F A X S E T T I N G S 4 Press or to select RX RESTRICTION then press OK 5 R X R E S T R I C T I O N R X S E T T I N G S 5 Press or to s...

Страница 139: ...d using numeric keys then press OK 3 Press or to select COMMUNICATIONS then press OK 4 C O M M U N I C A T I O N S S Y S T E M S E T T I N G S 4 Press or to select RX START SPEED then press OK 2 R X S T A R T S P E E D C O M M U N I C A T I O N S 5 Press or to select the desired receive speed then press OK 3 3 6 0 0 b p s R X S T A R T S P E E D If your document reception is slow in starting this ...

Страница 140: ... OFF 1 Press Menu 2 Press or to select SYSTEM SETTINGS then press OK 1 1 S Y S T E M S E T T I N G S M E N U If the System Password has been set enter the System Password using numeric keys then press OK 3 Press or to select COMMUNICATIONS then press OK 4 C O M M U N I C A T I O N S S Y S T E M S E T T I N G S 4 Press or to select MEMORY LOCK then press OK 3 M E M O R Y L O C K C O M M U N I C A T...

Страница 141: ...ode If you do not want to set the Memory Lock with a password press OK without entering any numbers 8 Press or to select MEMORY RX TIME then press OK 2 M E M O R Y R X T I M E M E M O R Y L O C K If you do not need to set the timer for memory lock skip to step 12 9 Press or to select ON then press OK O N M E M O R Y R X T I M E 10 10 Use numeric keys to enter the start time in 24 hour format then ...

Страница 142: ...sword has been set enter the System Password using numeric keys then press OK 3 Press or to select COMMUNICATIONS then press OK 4 C O M M U N I C A T I O N S S Y S T E M S E T T I N G S 4 Press or to select MEMORY LOCK then press OK 3 M E M O R Y L O C K C O M M U N I C A T I O N S If the memory lock password has been set enter the password using numeric keys then press OK 5 Press or to select OFF...

Страница 143: ...TUS then press OK T X R X S T A T U S 2 Press or to select the job you want to transfer then press OK 1 2 3 X X X X X X 0 0 1 R X 3 Press or to select FORWARD then press OK F O R W A R D 0 0 1 4 Press the desired one touch key or Coded Dial followed by the two digit code to select the destination then press Start To be able to select a forwarding destination it is necessary to register destination...

Страница 144: ... or JOB CANCEL then press OK T X R X S T A T U S If you select JOB CANCEL press or to select TX RX then press OK 2 Press or to scroll trough the job list T E C O I M A G E 0 0 1 M E M O R Y T X If you want to delete a job go to the next step Otherwise press Stop Reset to return to the standby mode 3 Press or to select the job you want to delete then press OK T E C O 0 0 3 M E M O R Y T X For BROAD...

Страница 145: ...press OK 1 2 3 0 0 1 R X Ex 4 Press or to select CANCEL then press OK C A N C E L 0 0 1 If you select JOB CANCEL in step 1 you do not need to perform this procedure Go to the next step You can forward the selected job to another destination by selecting FORWARD For information on forwarding received documents see Forwarding Received Fax Documents in Memory on p 5 44 5 Press to select YES Y E S N O...

Страница 146: ...print features Overview of the Print Functions 6 2 Introduction to Using Print Functions 6 4 Printing Documents from a Computer 6 5 Scaling Documents 6 7 Printing Multiple Pages on One Sheet 6 9 2 Sided Printing 6 10 Checking and Canceling Print Jobs 6 11 ...

Страница 147: ...rinting 6 2 Overview of the Print Functions Overview of the Print Functions Overview of the Print Functions 2 sided printouts collated printouts and enlarged reduced printouts are available p 6 7 p 6 10 ...

Страница 148: ...Printing 6 3 Overview of the Print Functions p 6 9 ...

Страница 149: ...ire information about Canon products on the Canon home page http www usa canon com Driver software is updated every few months XPS The Canon XPS Printer Driver enables you to print documents in Windows Vista from applications that use the XPS format utilizing the features and characteristics of the XPS format to the maximum extent When using the Canon XPS Printer Driver make the setting from the m...

Страница 150: ...e in the e Manual For details on the printer driver settings see Online Help Printing methods may differ depending on the applications you are using For details see the instruction manuals provided with the application software The display may differ according to the operating system or the model of the machine 1 Open the document you want to print from the application 2 Select Print from the File...

Страница 151: ...Printing 6 6 5 Click Print Printing begins If you want to cancel printing see Checking and Canceling Print Jobs on p 6 11 ...

Страница 152: ...ge size and printer model you are using you may not be able to magnify the document Depending on the printer model you are using you may not be able to magnify the document to the optimum ratio for the selected page size If you are using an application that enables you to enlarge or reduce the document configure the settings in the application The display may differ according to the operating syst...

Страница 153: ... the settings made in Page Size and Output Size 4 If you want to increase or decrease the magnification manually select Manual Scaling specify the scaling ratio for Scaling If the ratio is less than 25 or more than 200 the document is printed without scaling on the paper specified in Output Size 5 On the Print dialog box click Print or OK ...

Страница 154: ...annot enlarge and reduce manually when using this function The display may differ according to the operating system or the model of the machine 1 Display the Page Setup sheet See Printing Documents from a Computer on p 6 5 on how to display the printer driver screen 2 Select the page layout from Page Layout 3 Select the page order from Page Order 4 On the Print dialog box click Print or OK Other t...

Страница 155: ...ay differ according to the operating system or the model of the machine 1 Open the document you want to print from the application 2 Select Print from the File menu 3 Select your printer from Select Printer then click Finishing to open the dialog box 4 Select 2 sided Printing from Print Style 5 Select binding edge for the paper printout from Binding Location 6 On the Print dialog box click Print o...

Страница 156: ...JOB CANCEL press or to select PRINT then press OK 2 Press or to scroll through the job list and check the status of the print jobs F i l e T X T 0 0 0 1 1 8 3 0 Ex If you want to cancel the job go to the next step Otherwise press Stop Reset to return to the standby mode 3 Press or to select the job you want to cancel then press OK F i l e 2 N o t e 0 0 0 2 1 8 4 5 Ex 4 Press or to select CANCEL th...

Страница 157: ...Printing 6 12 ...

Страница 158: ...ning Documents to a Computer Connected with USB Cable 7 3 For Scanning Documents from a Networked Computer MF4380dn MF4370dn Only 7 3 Basic Scanning Operations 7 4 Scanning Documents to a Computer Connected with USB Cable 7 4 Scanning Documents from a Networked Computer MF4380dn MF4370dn Only 7 4 Canceling Scan Jobs to a Computer Connected with USB Cable 7 5 ...

Страница 159: ... Scanner Functions Overview of Scanner Functions You can retrieve documents scanned with this machine to your computer connected with a USB cable You can also scan documents over the network MF4350d is not supported for scanning documents over the network ...

Страница 160: ... driver for scanning via USB See Set Up Computers and Software in the Starter Guide or Setting Up the Machine in the e Manual For Scanning Documents from a Networked Computer MF4380dn For Scanning Documents from a Networked Computer MF4380dn MF4370dn Only MF4370dn Only Network settings Set the network settings to enable your machine to communicate over the network See Network Settings MF4380dn MF4...

Страница 161: ...is folder In Windows Vista 7 the folder will be created in the Pictures folder Scanning Documents from a Scanning Documents from a Networked Computer MF4380dn Networked Computer MF4380dn MF4370dn Only MF4370dn Only This section describes the basic procedure for using Color Network ScanGear to scan over the network Scanned documents are transmitted over the network to your computer If you are using...

Страница 162: ...this case the machine scans documents first then starts printing the PC documents when scanning is complete If you scan documents when the machine is printing PC documents scanning is canceled Wait for the PC documents to be printed out then perform the scanning operation again 1 Place documents 2 Press SCAN repeatedly to select NETWORK SCANNING 3 Start Color Network ScanGear from the application ...

Страница 163: ...Scanning 7 6 ...

Страница 164: ...0dn MF4370dn Only This chapter describes what the network is what you can do with the network and what you have to do to use the machine with the network Flowchart for Setting Up Network 8 2 What is the Network 8 3 Overview of Network Functions 8 4 ...

Страница 165: ...ork MF4380dn MF4370dn Only 8 2 Flowchart for Setting Up Network Flowchart for Setting Up Network Flowchart for Setting Up Network Follow the procedures in the flowchart below to set up each network function ...

Страница 166: ...Network What is the Network In the computer field a network is a system of interconnected computers that communicate with each other This machine uses LAN LAN is the abbreviation for Local Area Network and means a network within a limited area in an office for example ...

Страница 167: ...Network MF4380dn MF4370dn Only 8 4 Overview of Network Functions Overview of Network Functions Overview of Network Functions This section describes actions you can perform using the network function ...

Страница 168: ...Settings from a PC MF4380dn MF4370dn Only 9 Settings from a PC MF4380dn MF4370dn Only This chapter describes how to use Remote UI functions Overview of Remote UI 9 2 Starting the Remote UI 9 4 ...

Страница 169: ...mote UI Overview of Remote UI The Remote UI enables you to check the machine s status and manage the machine s functions from a Computer on the network using a web browser Using the computer keyboard the management process such as entering addresses to the address book will be easier ...

Страница 170: ...Settings from a PC MF4380dn MF4370dn Only 9 3 Overview of Remote UI By using Remote UI you can set and confirm following functions ...

Страница 171: ...TP in Network Settings MF4380dn MF4370dn Only in the e Manual 1 Prepare the Network Set up the machine for use in a network then connect the machine and the computer to your network router or a hub For details see Set Up Network Connection MF4380dn MF4370dn Only in the Starter Guide or Set Up Network Connection MF4380dn MF4370dn Only in Setting Up the Machine in the e Manual 2 Start the web browse...

Страница 172: ...ode If you want to change various settings select Administrator Mode Selecting End User Mode you cannot change the settings In case of End User Mode enter the User Name In case that system manager password is set Select Administrator Mode or End User Mode If you want to change various settings select Administrator Mode Selecting End User Mode you cannot change the settings Enter the System Manager...

Страница 173: ...Settings from a PC MF4380dn MF4370dn Only 9 6 Starting the Remote UI 6 Operate the Machine Now you can manage the machine on the web browser For details see Settings from a PC in the e Manual ...

Страница 174: ...canning Area 10 6 Replacing the Toner Cartridge 10 9 When a Message Appears 10 9 Redistributing Toner 10 10 Replacing the Toner Cartridge with a New One 10 12 Recycling Used Cartridges 10 17 The Clean Earth Campaign The Canon Cartridge Return Program 10 17 U S A PROGRAM 10 18 Canadian Program Programme au Canada 10 21 Transporting the Machine 10 23 For MF4380dn MF4370dn 10 23 For MF4350d 10 26 ...

Страница 175: ...e data stored in memory will be retained for approximately 5 minutes To check the jobs stored in memory see the following Checking Changing the Status of Fax Documents in Memory on p 5 45 Checking and Canceling Print Jobs on p 6 11 Exterior Exterior Clean the exterior of the machine 1 Turn OFF the main power switch and disconnect the power cord 2 Wipe the machine s exterior with a clean soft lint ...

Страница 176: ...ridge Do not touch the rollers and parts which have labels CAUTION Hot surface avoid contact on They become very hot during use To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter A on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold the t...

Страница 177: ...ty from touching the toner wash them immediately in cold water Do not use hot water If you do the toner may be set permanently 8 Hold the toner cartridge by its handle A 9 Insert the toner cartridge so that the protrusion A on the right side of the toner cartridge fits into the guide B located on the right side of the machine and slide it down parallel to the guide 10 10 Push the toner cartridge t...

Страница 178: ...the fuser roller in the main unit may be dirty Should this occur clean the fuser roller in the following procedure The roller should also be cleaned each time the toner cartridge is replaced Load a sheet of blank LTR paper into the multi purpose tray and start cleaning Use standard paper as the cleaning paper Cleaning the roller takes approximately 130 seconds When some jobs are stored in memory t...

Страница 179: ... machine first turn OFF the main power switch and disconnect the power cord Failure to observe these steps may result in a fire or electrical shock Platen Glass Clean the platen glass and the underside of the ADF by following the procedure below 1 Turn OFF the main power switch and disconnect the power cord 2 Open the ADF 3 Clean the platen glass and the underside of the ADF with a cloth dampened ...

Страница 180: ...nd onto the roller Clean the ADF scanning area and roller 1 Turn OFF the main power switch and disconnect the power cord 2 Open the ADF cover 3 Clean the rollers A inside the ADF with a cloth dampened with water Then wipe the area with a soft dry cloth Do not dampen the cloth too much as this may tear the document or damage the machine 4 Close the ADF cover Be careful not to get your fingers caugh...

Страница 181: ...the ADF scanning area and roller 1 Turn OFF the main power switch and disconnect the power cord 2 Open the ADF cover 3 Clean the rollers A inside the ADF with a cloth dampened with water Then wipe the area with a soft dry cloth Do not dampen the cloth too much as this may tear the document or damage the machine 4 Close the ADF cover Be careful not to get your fingers caught 5 Reconnect the power c...

Страница 182: ...ppears in the display Message When it is Displayed Contents and Remedies TONER LOW PREPARE NEW TONER The toner is running low Distribute toner in the toner cartridge See Redistributing Toner on p 10 10 It is recommended that you replace the toner cartridge before printing a large amount of data See Replacing the Toner Cartridge with a New One on p 10 12 OUT OF TONER CHANGE TONER The toner is runni...

Страница 183: ...ot during use When CONT PRINTING is set to ON the printed documents may be light or blurred because of lack of toner The data is erased when the documents are printed out so you can not print the same documents again See FAX SETTINGS on p 12 5 1 Hold the front side of the operation panel with your hands 2 Lift the scanning platform A until it is locked You will hear an audible click 3 Hold the gri...

Страница 184: ... may deteriorate if the drum surface is exposed to light or is damaged Always hold the toner cartridge by its handle 8 Insert the toner cartridge so that the protrusion A on the right side of the toner cartridge fits into the guide B located on the right side of the machine and slide it down parallel to the guide 9 Push the toner cartridge to make sure it is properly set in the machine 10 10 Hold ...

Страница 185: ...is interrupted and the received data will be stored in the memory If you set CONT PRINTING to ON you can keep printing fax documents or reports without replacing the toner cartridge See FAX SETTINGS on p 12 5 Do not touch the rollers and parts which have labels CAUTION Hot surface avoid contact on They become very hot during use When CONT PRINTING is set to ON the printed documents may be light or...

Страница 186: ...til it is locked You will hear an audible click 3 Hold the grip A on the right front side of the toner cover 4 Open the toner cover 5 Remove the toner cartridge Do not touch the rollers and parts which have labels CAUTION Hot surface avoid contact on They become very hot during use ...

Страница 187: ...r cartridge from the machine 7 Gently rock the toner cartridge several times to evenly distribute toner inside 8 Place the toner cartridge on a flat surface and pull the seal completely out Do not pull the seal out at an angle If toner is adhered on the removed seal be careful that your hands or clothes do not get dirty from touching the toner If your hands or clothes get dirty from touching the t...

Страница 188: ...ed to light or is damaged Always hold the toner cartridge by its handle 10 10 Insert the toner cartridge so that the protrusion A on the right side of the toner cartridge fits into the guide B located on the right side of the machine and slide it down parallel to the guide 11 11 Push the toner cartridge to make sure it is properly set in the machine 12 12 Hold the grip A on the right front side of...

Страница 189: ...ge 13 13 Close the toner cover 14 14 Lower the scanning platform Be careful not to get your fingers caught If you cannot close the toner cover do not force it to close Open the cover and make sure the toner cartridge is properly set in the machine ...

Страница 190: ...es Scientific Research and Education Encouraging Appreciation of the Outdoors Clean Earth initiatives supported by Canon in the U S include Eyes on Yellowstone Canon Envirothon NATURE Series on PBS and The Canon Clean Earth Crew Initiatives supported in Canada include Canon Envirothon and World Wildlife Fund Canada Since its inception The Canon Cartridge Return Program has collected millions of ca...

Страница 191: ...eturn To receive your free eight cartridge collection box Call 1 800 OK CANON or Visit www usa canon com cleanearth return OR Place as many cartridges as possible into one box Carefully seal the box with tape OR Place an empty toner cartridge in the box that contained your new toner cartridge ...

Страница 192: ...hipment does not exceed UPS specifications See Below Maximum weight 70 pounds Maximum length 108 inches Maximum girth length 2 x width 2 x height 130 inches Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty ...

Страница 193: ... methods of shipment your used cartridge s will be forwarded to the Canon Cartridge Collection Center at no charge to you Residents of Alaska and Hawaii Do not use UPS authorized return label Alternative return service with the U S Postal Service is available by calling 1 800 OK CANON or visit www usa canon com cleanearth return For further information about the Clean Earth Campaign in the United ...

Страница 194: ... pulp mould end blocks from the new cartridge s box Place the empty toner cartridge in the box from your new toner cartridge Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage Deposit your empty toner cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise ...

Страница 195: ...anon pays the postage Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agreement with Canada Post may have their collection box picked up Working to protect the environment is a long standing Canon interest To this end for every cartridge collected Canon Canada donates funds to World Wildlife Fund Canada and the Canon Envirothon For further information a...

Страница 196: ...porting it over a long distance 1 Turn OFF the main power switch 2 Disconnect the power cord and all the cables from the back of the machine 3 If you are using the output tray extension fold the paper stopper and then push the output tray extension into the machine 4 Hold the front side of the operation panel with your hands 5 Lift the scanning platform A until it is locked You will hear an audibl...

Страница 197: ...ick cloth Do not open the drum protective shutter A on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold the toner cartridge by its handle 9 Hold the grip A on the right front side of the toner cover 10 10 Close the toner cover 11 11 Lower the scanning platform Be careful not to get your fingers caught ...

Страница 198: ...Open the front panel of the paper cassette 14 14 Remove the paper from the paper cassette 15 15 Remove the paper cassette by lifting up the front end of the paper cassette and pulling it forward 16 16 Detach the Document feeder tray For MF4380dn skip to step 17 17 17 Make sure all the covers are closed ...

Страница 199: ...ng See Specifications on p 13 2 For MF4350d For MF4350d Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance 1 Turn OFF the main power switch 2 Disconnect the power cord and all the cables from the back of the machine 3 If you are using the output tray extension fold the paper stopper and then push the output tray extension into the machine 4 Hol...

Страница 200: ...8 Remove the toner cartridge To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter A on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold the toner cartridge by its handle ...

Страница 201: ... side of the toner cover 10 10 Close the toner cover 11 11 Lower the scanning platform Be careful not to get your fingers caught 12 12 Remove the dust cover from the paper feeding tray 13 13 Remove the paper from the paper feeding tray 14 14 Store the dust cover inside the machine ...

Страница 202: ...Make sure all the covers are closed 18 18 Grip the handles on both sides of the machine and lift it carefully as shown in the illustration below Do not lift the machine by any of its attachments Dropping the machine can cause personal injury If you have a back problem make sure to check the weight of this machine before carrying See Specifications on p 13 2 ...

Страница 203: ...10 30 Maintenance ...

Страница 204: ...es Clearing Jams 11 2 Document Jams 11 2 Paper Jams 11 5 Error Messages 11 16 Error Codes 11 19 If LOAD CORRECT PAPER is displayed 11 20 Reloading the Paper 11 20 Changing the Paper Size Setting 11 20 If a Power Failure Occurs 11 21 If You Cannot Solve a Problem 11 22 Customer Support U S A 11 22 Customer Support Canada 11 22 ...

Страница 205: ...ocument or paper When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock If you tear the paper remove any torn pieces to avoid further jams If loose toner comes into contact with your skin or clothing wash with cold water Warm water will set the...

Страница 206: ...A 4 Lift the release lever A until it clicks into place 5 Remove the jammed document Do not force a jammed paper out of the machine as it may tear 6 Return the release lever A to its original position 7 Close the inner cover 8 Close the ADF cover Be careful not to get your fingers caught ...

Страница 207: ...e careful not to get your fingers caught For MF4370dn MF4350d 1 Open the ADF cover 2 Hold both sides of any jammed documents and gently pull them out straight upward Do not pull the document forcefully as it may tear 3 Hold both sides of any jammed documents and gently pull them out 4 Close the ADF cover Be careful not to get your fingers caught ...

Страница 208: ...caught Paper Jams Paper Jams When PAPER JAM or PAPER JAM OPEN REAR COVER appears on the display remove jammed paper from the inside of the machine first then from the paper cassette or multi purpose tray if necessary MF4380dn MF4370dn 1 Hold the front side of the operation panel with your hands 2 Lift the scanning platform A until it is locked You will hear an audible click ...

Страница 209: ...inside of the machine These items might be damaged if they come into contact with the parts inside of the machine To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Do not touch the fixing assembly ...

Страница 210: ...not touch the fixing assembly A as it becomes very hot during use Do not touch the transfer roller B as this can damage the machine 8 Hold both sides of the jammed paper and carefully pull it out 9 Hold the toner cartridge by its handle A Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold th...

Страница 211: ...11 Push down the toner cartridge to make sure it is properly set in the machine 12 12 Hold the grip A on the right front side of the toner cover 13 13 Close the toner cover 14 14 Lower the scanning platform Be careful not to get your fingers caught If you cannot close the toner cover do not force it to close Open the cover and make sure the toner cartridge is properly set in the machine 15 15 Remo...

Страница 212: ...per in the paper cassette 18 18 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow When feeding paper from the paper cassette When feeding paper from the multi purpose tray 19 19 Load the paper into the paper cassette 20 20 Close the front panel of the paper cassette ...

Страница 213: ... pull it out upward This operation is required only when OPEN REAR COVER appears on the display If the jammed paper is badly folded similar to the folds of an accordion ease the jammed paper loose and then pull it out from the machine 24 24 Close the rear cover This operation is required only when OPEN REAR COVER appears on the display Be careful not to get your fingers caught To reset the machine...

Страница 214: ... cover from the paper feeding tray 2 Remove the paper in the paper feeding tray 3 Open the rear cover This operation is required only when PAPER JAM OPEN REAR COVER appears on the display 4 Lift the scanning platform until it is locked A and open the printer cover B ...

Страница 215: ... it in a thick cloth Do not open the drum protective shutter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Do not touch the fixing assembly A as it becomes very hot during use Do not touch the transfer roller B as this can damage the machine Always hold the toner cartridge by its handle A 6 Hold both sides of the jammed paper and gently ...

Страница 216: ...ired only when PAPER JAM OPEN REAR COVER appears on the display If the jammed paper is badly folded similar to the folds of an accordion ease the jammed paper loose and then pull it out from the machine 10 10 Hold both sides of the jammed paper and slowly pull it out in the direction of the arrow When feeding paper from the paper feeding tray When feeding paper from the multi purpose tray ...

Страница 217: ...ridge into the machine as far as it will go A Align the guide A on the left side of the toner cartridge with the groove inside the machine 13 13 Push down the toner cartridge to make sure it is properly set in the machine 14 14 Close the printer cover and lower the scanning platform Be careful not to get your fingers caught 15 15 Close the rear cover This operation is required only when PAPER JAM ...

Страница 218: ... dust cover on the paper feeding tray After all the procedures are completed the machine should be ready for operating If the machine returns to the standby mode troubleshooting has been successful If the machine does not return to the standby mode check if jammed paper is still left in the machine ...

Страница 219: ...e the problem see the action for the messages displayed with it CHANGE REG D SIZE PAPER SETTINGS The paper size is not appropriate for your print jobs To print reports or received data set the CASSETTE paper size to LTR LGL A4 B5 OFICIO BRAZIL OFICIO MEXICO OFICIO GOVERNMENT LETTER GOVERNMENT LEGAL or FOOLSCAP For details see Setting Paper Size and Type on p 2 14 To print received data on both sid...

Страница 220: ...mory Please note that any data stored in the memory including received fax documents will be deleted if you leave the machine turned OFF for about 5 minutes The error is automatically released after two seconds and the machine automatically prints out the lost report that shows the records still existing in the activity report MEMORY FULL The machine is full of jobs Print send or delete any docume...

Страница 221: ...the multi purpose tray The machine will not print faxes reports or lists when paper is loaded in the multi purpose tray They will be stored in memory SET PAPER AGAIN SET TONER AGAIN Paper is not loaded properly or the toner cartridge is not set Load paper properly For instructions on how to load paper in the paper cassette or multi purpose tray see Loading Paper on p 2 8 Set the toner cartridge in...

Страница 222: ...e recipient s number is correct or the telephone cable is properly connected and try again 0001 The sender may not be using a G3 fax machine Make sure the sender s machine is compatible with your machine 0070 Reception was manually canceled on the machine Ask the sender to resend the document if necessary 0071 The machine s memory is full Print send or delete any documents stored in memory 0080 Th...

Страница 223: ...ob The machine re starts printing Changing the Paper Size Setting Changing the Paper Size Setting Follow this procedure to change the paper size setting 1 Press Paper Settings repeatedly to select CASSETTE or MP TRAY then press OK C A S S E T T E If LOAD CORRECT PAPER appears during a copy job you cannot access the paper size setting through Paper Settings In this case cancel the job first then pr...

Страница 224: ...ne connected to the machine Even if power is suddenly lost due to a power failure or accidental unplugging any sent or received documents stored in memory are backed up for about 5 minutes However after this period of time the machine may lose any data stored in the memory If this happens the display shows LOST IMAGE when power is restored and automatically prints a Lost Report unless the cartridg...

Страница 225: ... M to 8 P M EST Monday through Friday excluding holidays for products still under warranty 1 800 652 2666 For the location of the authorized service facility nearest you visit http www canon ca or 1 800 652 2666 If the problem cannot be corrected by using one of the above technical support options repair options are available at the time of your call to the live technical support number above or v...

Страница 226: ...tings 12 2 Printing USER DATA LIST 12 2 Accessing the Setting Menu 12 2 Setting Menu 12 3 VOLUME CONTROL SETTINGS 12 3 BROADCAST 12 3 COMMON SETTINGS 12 3 COPY SETTINGS 12 4 FAX SETTINGS 12 5 ADDRESS BOOK SET 12 6 PRINTER SETTINGS 12 6 TIMER SETTINGS 12 7 ADJUST CLEANING 12 8 REPORT SETTINGS 12 8 SYSTEM SETTINGS 12 9 ...

Страница 227: ...procedures bellow 1 Press Menu 2 Press or to select the menu you want to access then press OK 1 V O L U M E C O N T R O L M E N U VOLUME CONTROL BROADCAST COMMON SETTINGS COPY SETTINGS FAX SETTINGS ADDRESS BOOK SET PRINTER SETTINGS TIMER SETTINGS ADJUST CLEANING REPORT SETTINGS SYSTEM SETTINGS 3 Press or to select a submenu then press OK 1 M O N I T O R V O L U M E V O L U M E C O N T R O L For de...

Страница 228: ...ber on the top of each menu may vary VOLUME CONTROL SETTINGS VOLUME CONTROL SETTINGS Item Settings Applicable Page 1 MONITOR VOLUME 0 3 2 e Manual Introduction of the Machine 2 CALLING TONE 0 3 2 3 ENTRY TONE 0 3 2 4 ERROR TONE 0 3 2 BROADCAST BROADCAST Item Settings Applicable Page NO 0 Maximum 124 recipients p 5 21 COMMON SETTINGS COMMON SETTINGS Item Settings Applicable Page 1 INITIAL FUNCTION ...

Страница 229: ...1 9 5 3 ZOOM RATIO PRESET RATIO 200 MAX 129 STMT LTR 100 78 LGL LTR 64 50 MIN MANUAL 1 increments 50 200 100 4 AUTO COLLATE OFF ON 5 2 SIDED 2 SIDED OFF 1 2 SIDED TYPE OF OUTPUT BOOK TYPE CALENDAR TYPE 2 SIDED TYPE OF ORIGINAL BOOK TYPE CALENDAR TYPE TYPE OF OUTPUT BOOK TYPE CALENDAR TYPE 2 1 SIDED TYPE OF ORIGINAL BOOK TYPE CALENDAR TYPE 2 PAPER SIZE GROUP INCHES A AB p 4 22 MF4380dn only ...

Страница 230: ...T OTHER RING TYPE 2 USER SETTINGS 1 UNIT TELEPHONE Maximum 20 digits p 5 12 2 UNIT NAME Maximum 32 characters p 5 12 3 TEL LINE TYPE TOUCH TONE ROTARY PULSE p 5 11 4 PUBLIC LINE DIRECT ADAPTER 1 ADAPTER 2 p 5 10 5 STANDARD SETTINGS 1 DENSITY 1 9 5 p 5 29 2 IMAGE QUALITY STANDARD FINE PHOTO SUPER FINE 3 TX SETTINGS 1 AUTO REDIAL OFF ON p 5 26 REDIAL TIMES 1 10TIMES 2TIMES REDIAL INTERVAL 2 99MIN 2M...

Страница 231: ...F ON p 5 34 ADDRESS BOOK SET ADDRESS BOOK SET Item Settings Applicable Page 1 1 TOUCH SPD DIAL Maximum 8 recipients p 3 3 NAME Maximum 20 characters TELNAMBER ENTRY Maximum 50 digits 2 CODED DIAL Maximum 100 recipients p 3 6 NAME Maximum 20 characters TELNAMBER ENTRY Maximum 50 digits 3 GROUP DIAL Maximum 8 groups p 3 9 NAME Maximum 20 characters NO 0 Maximum 50 recipients 8 groups PRINTER SETTING...

Страница 232: ... 16 4 DAYLIGHT SV TIME OFF ON p 1 17 1 START DATE TIME 1 MONTH JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER 2 WEEK FIRST WEEK SECOND WEEK THIRD WEEK FOURTH WEEK LAST WEEK 3 DAY SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY 2 END DATE TIME 1 MONTH JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER 2 WEEK FIRST WE...

Страница 233: ... e Manual Maintenance 3 SPECIAL MODE U OFF MODE1 MODE2 4 SPECIAL MODE V OFF ON 5 SPECIAL MODE Y OFF ON 6 SPECIAL MODE Z OFF ON REPORT SETTINGS REPORT SETTINGS Item Settings Applicable Page 1 TX REPORT OUTPUT NO PRINT ERROR ONLY OUTPUT YES e Manual Introduction of the Machine 2 RX REPORT OUTPUT NO OUTPUT YES PRINT ERROR ONLY 3 ACTIVITY REPORT OUTPUT YES OUTPUT NO ...

Страница 234: ... OFF BOOTP OFF ON RARP OFF ON OFF 2 IP ADDRSSS IP address 000 000 000 000 3 SUBNET MASK 000 000 000 000 4 GATEWAY ADDRESS IP address 000 000 000 000 5 SET IP ADD RANGE OFF ON 1 IP ADDRESS 1 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000 3 END IP ADDRESS IP address 000 000 000 000 2 IP ADDRESS 2 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000...

Страница 235: ...address 000 000 000 000 6 IP ADDRESS 6 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000 3 END IP ADDRESS IP address 000 000 000 000 7 IP ADDRESS 7 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000 3 END IP ADDRESS IP address 000 000 000 000 8 IP ADDRESS 8 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 000 000 000 000 3 END IP ADDRES...

Страница 236: ...2 SECOND DNS SERVER IP address 000 000 000 000 2 HOST DOMAIN NAME 1 HOST NAME Maximum 47 characters 2 DOMAIN NAME Maximum 47 characters 3 DNS DYNAMIC SET 1 DNS DYNA UPDATE OFF ON 2 IPv6 SETTINGS 1 USE IPv6 OFF ON 2 STATELESS ADD SET OFF ON 3 MANUAL ADD SET 1 USE MANUAL ADD OFF ON 2 MANUAL ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 PREFIX LENGTH 0 128 64 4 DEF ROUTER ADD IP addre...

Страница 237: ...2 START IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 3 IP ADDRESS 3 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 4 IP ADDRES...

Страница 238: ...DRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 7 IP ADDRESS 7 1 PERMIT REJECT REJECT PERMIT 2 START IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 8 IP ADDRESS 8 1 PERMIT ...

Страница 239: ...ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 3 END IP ADDRESS IP address 0000 0000 0000 0000 0000 000 0 0000 0000 4 PREFIX LENGTH OFF ON 0 128 64 7 DNS SETTINGS 1 DNS SERVER SET 1 PRIM DNS SERVER IP address 0000 0000 0000 0000 0000 000 0 0000 0000 2 SECOND DNS SERVER IP address 0000 0000 0000 0000 0000 000 0 0000 0000 2 HOST DOMAIN NAME 1 SAME HOST DOMAIN OFF ON 2 HOST NAME Maximum ...

Страница 240: ...5 161 8 PERMIT RX MAC ADD ON 1 PERMIT RX ADD1 00 00 00 00 00 00 2 PERMIT RX ADD2 00 00 00 00 00 00 3 PERMIT RX ADD3 00 00 00 00 00 00 4 PERMIT RX ADD4 00 00 00 00 00 00 5 PERMIT RX ADD5 00 00 00 00 00 00 OFF 2 SNMP SETTINGS 1 USE SNMP OFF ON 2 COMMUNITY NAME 1 Maximum 15 characters public 3 COMMUNITY NAME 2 Maximum 15 characters 4 SNMP WRITABLE 1 OFF ON 5 SNMP WRITABLE 2 OFF ON 3 ETHERNET DRIVER 1...

Страница 241: ...ATELESS ADD 5 IP ADDRESS PREFIX LENGTH 7 STATELESS ADD 6 IP ADDRESS PREFIX LENGTH 8 STATEFUL ADDRESS IP ADDRESS PREFIX LENGTH 9 DEF ROUTER ADD IP ADDRESS 5 STARTUP TIME SET 0 300SEC 0SEC 4 COMMUNICATIONS 1 TX START SPEED 2400bps 4800bps 7200bps 9600bps 14400bps 33600bps 2 RX START SPEED 2400bps 4800bps 7200bps 9600bps 14400bps 33600bps 3 MEMORY LOCK OFF ON 1 PASSWORD Seven digits 2 MEMORY RX TIME ...

Страница 242: ...12 17 Machine Settings Setting Menu Item Settings Applicable Page 7 UPDATE FIRMWARE This function is only used when the firmware needs to be updated MF4380dn MF4370dn only ...

Страница 243: ...12 18 Machine Settings ...

Страница 244: ...Appendix 13 Appendix Specifications 13 2 General 13 2 Copier 13 3 Printer 13 3 Scanner Scanning via USB 13 3 Scanner Scanning via Network 13 3 Facsimile 13 4 Telephone 13 4 Index 13 5 ...

Страница 245: ...ridge MF4370dn Approx 29 1 lb 13 2 kg including toner cartridge MF4350d Approx 29 5 lb 13 4 kg including toner cartridge Dimensions MF4380dn 14 3 8 H 18 7 8 D 15 3 8 W 363 mm H 465 mm D 390 mm W with the document feeder tray and the paper cassette attached MF4370dn 18 H 17 1 2 D 15 3 8 W 455 mm H 442 mm D 390 mm W with the document feeder tray and the paper cassette attached MF4350d 18 H 17 3 4 D ...

Страница 246: ...ts 17 to 21 lb 64 to 80 g m2 Print Speed Direct 23 ppm LTR Printing Resolution 600 dpi 600 dpi Number of Tones 256 Toner Cartridge p 1 11 Scanner Scanning via USB Type Color scanner Maximum Scanning Size 8 1 2 14 216 mm 356 mm Scanning Resolution 600 1200 dpi optical 9600 9600 dpi enhanced Scanning Speed Color 4 5 msec line 600 dpi Grayscale 1 5 msec line 600 dpi Host Interface USB 1 1 USB 2 0 Sys...

Страница 247: ...es mm SUPER FINE 203 pels inch 392 lines inch 8 pels mm 15 4lines mm Dialing Speed dialing One touch speed dialing 8 destinations Coded speed dialing 100 destinations Group dialing 8 50 recipients Address Book dialing with Address Book key Regular dialing with numeric keys Automatic redialing Manual redialing with Redial Pause key Sequential broadcast 124 destinations Receiving Automatic reception...

Страница 248: ...eption Transmission results 5 46 Cleaning ADF 10 7 Exterior 10 2 Fuser Roller 10 5 Interior 10 2 Platen Glass 10 6 Scanning Area 10 6 Clearing jams 11 2 Document jams 11 2 Paper jams 11 5 Clear key 1 8 Coded dial codes Editing 3 6 Erasing 3 7 Registering 3 6 Using 5 19 Coded Dial key 1 9 Collate 2 on 1 key 1 8 Collating Copies 4 13 Copying 4 1 COPY key 1 8 Customer support Canada xiv 11 22 U S A x...

Страница 249: ...tion 3 10 Changing group name 3 11 Deleting destination 3 10 Deleting group 3 11 Registering 3 9 Using 5 20 H Handling xi Hook key 1 9 I If a power failure occurs 11 21 If you cannot solve a problem 11 22 Image quality Copying 4 6 Faxes 5 24 Image Quality key 1 8 J Jams Document 11 2 Paper 11 5 Job Cancel Status Monitor key 1 8 L Location xii M Main power switch 1 3 Maintenance xi Redistributing T...

Страница 250: ...a 2 7 Printing 6 1 Processing Data indicator 1 8 R Rear cover 1 6 Receive mode AnsMode 5 7 DRPD 5 9 FAX TEL 5 6 FaxOnly 5 5 MANUAL 5 8 Receive mode for printing 5 38 Redial Pause key 1 9 Remote RX 5 36 Report key 1 8 S SCAN key 1 8 Scanning area 1 3 2 3 Scanning platform 1 3 Sleep mode 1 16 Slide guides 1 3 Slide guides for multi purpose tray 1 3 Specifications Copier 13 3 Facsimile 13 4 General 1...

Страница 251: ...ing the Machine 10 23 Troubleshooting Clearing jams 11 2 Error codes 11 19 Error messages 11 16 If a power failure occurs 11 21 If you cannot solve a problem 11 22 U USB port 1 6 Z Zoom ratio Custom copy ratio 4 11 Preset zoom 4 10 ...

Страница 252: ...venkerkerweg 59 61 1185 XB Amstelveen The Netherlands CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 PRC CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney NSW 2113 Australia CANON GLOBAL WORLDWIDE SITES http www canon com FT5 3046 010 xxxxxxxxxx CANON INC ...

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