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Cannot Find Printer while Using Wireless LAN

Note

• This section describes the troubleshooting when using the computer.

For the troubleshooting when using the smartphone or the tablet:

Cannot Print/Scan from Smartphone/Tablet

Check1

Make sure the printer is turned on.

Check2

Is

icon displayed on the LCD?

If the icon is not displayed, select

Active

on

WLAN activ./inactiv.

in

Wireless LAN

under

LAN settings

.

Check3

Make sure printer setup is complete.

If it is not, perform setup.

• For Windows:

Use the Setup CD-ROM or follow the instructions on the Canon website.

• For Mac OS:

Follow the instructions on the Canon website.

Check4

If you can use IJ Network Device Setup Utility, look for printer again. (Windows)

IJ Network Device Setup Utility Screen

Check5

Make sure printer and wireless router network settings match.

Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical
with those of the wireless router.

To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.

To check the current network settings of the printer, print out the network setting information.

Printing Network Settings

Check6

Make sure the printer is not placed too far away from the wireless router.

Place the wireless router and printer where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN
due to a wall, place the printer and the computer in the same room.

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Содержание G4200

Страница 1: ...G4000 series Online Manual Overview Printing Copying Scanning Faxing Frequently Asked Questions English...

Страница 2: ...on the Platen Glass 42 Loading Documents in the ADF Auto Document Feeder 43 Loading Based on Use 44 Supported Originals 47 Refilling Ink Tanks 49 Refilling Ink Tanks 50 Checking Ink Status 59 Mainten...

Страница 3: ...er 108 LCD and Operation Panel 109 Entering Numbers Letters and Symbols 111 Changing Settings 114 Changing Printer Settings from Your Computer Mac OS 115 Registering a Changed Printing Profile 116 Man...

Страница 4: ...63 Supported Media Types 164 Paper Load Limit 166 Unsupported Media Types 168 Handling Paper 169 Printing from Computer 170 Printing from Application Software Mac OS Printer Driver 171 Basic Printing...

Страница 5: ...Is IJ Scan Utility Scanner Software 217 Starting IJ Scan Utility 219 Using Auto Scan Function 220 Scanning Multiple Documents at One Time from the ADF Auto Document Feeder 221 IJ Scan Utility Screens...

Страница 6: ...n 316 Deleting Registered Information 318 Printing List of Registered Destinations 319 Registering Recipients Using Speed Dial Utility2 Mac OS 320 Starting Up Speed Dial Utility2 321 Speed Dial Utilit...

Страница 7: ...ws Checking Wireless LAN Environment 362 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking Printer s IP Address 364 Cannot Find Printer on Check Printer S...

Страница 8: ...s 414 Cannot Send a Fax 415 Errors Often Occur When You Send a Fax 417 Problems Receiving Faxes 418 Cannot Receive a Fax Cannot Print a Fax 419 Quality of Received Fax is Poor 421 Telephone Problems 4...

Страница 9: ...Support Code for Error Paper Jams 446 1300 447 Paper Is Jammed inside Printer 449 1000 453 1200 454 1640 455 1700 456 1890 457 2900 458 2901 459 4103 460 5011 461 5012 462 5100 463 5200 464 5B00 466 6...

Страница 10: ...must be observed for safe operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instruction...

Страница 11: ...her countries Note The formal name of Windows Vista is Microsoft Windows Vista operating system Copyright c 2003 2004 Apple Computer Inc All rights reserved Redistribution and use in source and binary...

Страница 12: ...ided in the Appendix below Derivative Works shall mean any work whether in Source or Object form that is based on or derived from the Work and for which the editorial revisions annotations elaboration...

Страница 13: ...y of the attribution notices contained within such NOTICE file excluding those notices that do not pertain to any part of the Derivative Works in at least one of the following places within a NOTICE t...

Страница 14: ...or any liability incurred by or claims asserted against such Contributor by reason of your accepting any such warranty or additional liability END OF TERMS AND CONDITIONS Part 1 CMU UCD copyright noti...

Страница 15: ...Cambridge Broadband Ltd All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions...

Страница 16: ...ACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Part 5 Sparta Inc copyright notice B...

Страница 17: ...WEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POS...

Страница 18: ...or other materials provided with the distribution Neither the name of Adobe Systems Incorporated nor the names of its contributors may be used to endorse or promote products derived from this softwar...

Страница 19: ...tribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met Redistributions of source code must retain the above copyright no...

Страница 20: ...Basic Operation Printing Photos from a Computer Copying Faxing 20...

Страница 21: ...nt photos with My Image Garden 1 Open the paper support A and paper support extension B 2 Pull out the paper output tray C and open the output tray extension D 3 Load paper vertically WITH THE PRINT S...

Страница 22: ...ton Note The asterisk will appear with the current page size and media type settings 7 Use the button to select the type of the loaded paper on the rear tray then press the OK button 8 Click the My Im...

Страница 23: ...For Windows To select two or more photos at a time click photos while pressing the Ctrl key For Mac OS To select two or more photos at a time click photos while pressing the command key 12 Click Prin...

Страница 24: ...irmation message appears then click Print Note My Image Garden lets you use images on your computer such as photos taken with a digital camera in a number of ways For Windows My Image Garden Guide For...

Страница 25: ...opy them to plain paper 1 Open the paper support A and paper support extension B 2 Pull out the paper output tray C and open the output tray extension D 3 Load paper vertically WITH THE PRINT SIDE FAC...

Страница 26: ...loaded paper on the rear tray then press the OK button Note The asterisk will appear with the current page size and media type settings 7 Use the button to select the type of the loaded paper on the...

Страница 27: ...cuments continuously load them in the ADF Auto Document Feeder Loading Documents in the ADF Auto Document Feeder 11 Close the document cover gently 12 Confirm the paper settings then press the Black b...

Страница 28: ...Important Do not open the document cover until copying is complete Note Your printer is equipped with many other convenient copy features Copying 28...

Страница 29: ...Faxing Fax multiple documents in black and white as follows 1 Open the document tray A 2 Insert the document WITH THE SIDE TO SCAN FACING UP 3 Adjust the document guide B 4 Press the FAX button C 29...

Страница 30: ...5 Use the Numeric buttons D to enter the fax number 6 Press the Black button E Note Many other convenient faxing features are available Faxing 30...

Страница 31: ...Handling Paper Originals Ink Tanks etc Loading Paper Loading Originals Refilling Ink Tanks 31...

Страница 32: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes 32...

Страница 33: ...1 Canon Oc Office Colour Paper SAT213 For the page size and paper weight you can use for this printer see Supported Media Types 1 Prepare paper Align the edges of paper If paper is curled flatten it N...

Страница 34: ...DE FACING UP 4 Slide the paper guides E to align them with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed properly Important Always loa...

Страница 35: ...Use the button to select the size of the loaded paper on the rear tray then press the OK button Note The asterisk will appear with the current page size and media type settings 7 Use the button to sel...

Страница 36: ...Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the...

Страница 37: ...P Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up Up to 10 envelopes can be loaded at a time 4 Slide the paper guides E to align them with b...

Страница 38: ...mark F After loading paper on the rear tray the paper information registration screen for the rear tray is displayed on the LCD 5 Press the OK button 6 Use the button to select the size of the loaded...

Страница 39: ...th the current page size and media type settings 7 Use the button to select Envelope then press the OK button Note When printing select the size and type of the loaded envelopes on the print settings...

Страница 40: ...Loading Originals Where to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder Loading Based on Use Supported Originals 40...

Страница 41: ...ng to the size type or usage Note For details on the supported originals see below Supported Originals Loading Documents Photos or Book on the platen glass Loading Two or More Sheets of Document of th...

Страница 42: ...place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the abov...

Страница 43: ...ocument WITH THE SIDE TO SCAN FACING UP in the document tray Note For details on the supported originals see below Supported Originals When you set the alarm to be silent in Sound control of Dev user...

Страница 44: ...pe in the scan mode and specify a standard size A4 Letter etc for Scan size Photos Postcards Business Cards and Disc BD DVD CD Scanning only one original If you scan using the operation panel fol low...

Страница 45: ...ed on the diagonally striped area cannot be scanned Important The printer cannot scan the striped area A 0 04 inch 1 mm from the edges of the platen glass Loading in the Center of the Platen Glass Pla...

Страница 46: ...rtions placed on the diagonally striped area cannot be scanned You can place up to 12 items A More than 0 4 inch 1 cm Note The Skew Correction function automatically compensates for the originals plac...

Страница 47: ...ts for 2 on 1 copy and 4 on 1 copy Quantity A4 or Letter size Max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm in height Legal size Max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm in hei...

Страница 48: ...Carbon paper or carbon backed paper Surface treated paper Onion skin or thin paper Photo or thick paper 48...

Страница 49: ...Refilling Ink Tanks Refilling Ink Tanks Checking Ink Status 49...

Страница 50: ...g ink error occurs If remaining ink level notification function is enabled If print results become faint or white streaks appear despite sufficient ink levels see Maintenance Procedure For precautiona...

Страница 51: ...Open ink tank cover To refill the black ink tank open the left ink tank cover C To refill color ink tanks open the right ink tank cover D 4 Grab and remove the tank cap E of the ink tank to be refill...

Страница 52: ...lly remove the tank cap of the ink tank Ink on the inside of the tank cap may spatter when removing it 5 Take a new ink bottle out of its package 6 Hold the ink bottle upright and twist the bottle cap...

Страница 53: ...de down and squeeze the sides of the ink bottle to refill the ink tank Important Make sure that each color of ink tanks is filled with corresponding color of ink bottles When refilling ink tanks do no...

Страница 54: ...ose the ink tank cover check if you forgot to insert any tank caps of the ink tanks If the tank cap is left on the tank cap holder the ink tank cover cannot be closed 10 Close the scanning unit cover...

Страница 55: ...ton to select Yes and then press the OK button 2 Refill the ink tanks of all colors to the upper limit line and then press the OK button Are all the ink tanks refilled to the upper limit line appears...

Страница 56: ...Do you want to disable the remaining ink level notification function appears 4 Use the button to select Yes and then press the OK button The remaining ink level notification function is disabled If yo...

Страница 57: ...then press the OK button 4 Select Reset ink lev count and then press the OK button The remaining ink level count will be reset for all colors OK appears 5 Use the button to select No and then press t...

Страница 58: ...o high temperature such as near fire or a heater or in a car Bottles may warp and cause ink leakage or ink may become poor quality Do not subject ink bottles to impacts Ink bottles may be damaged or b...

Страница 59: ...maining ink error occurs the error message appears on the LCD An Error Occurs The remaining ink level notification function works from initial printing to the time when one of the inks reaches the low...

Страница 60: ...Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer Windows Performing Maintenance Functions from Your Computer Mac OS Cleaning 60...

Страница 61: ...If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 61...

Страница 62: ...sing the print quality setting in the printer driver may improve the print result For Windows Changing the Print Quality and Correcting Image Data For Mac OS Changing the Print Quality and Correcting...

Страница 63: ...aning the Print Heads Note If problem is not resolved after performing print head deep cleaning perform system cleaning From the printer Performing System Cleaning From computer For Windows Cleaning t...

Страница 64: ...Adjusting Print Head Position 64...

Страница 65: ...oad a single sheet of A4 or Letter sized plain paper in the rear tray After loading paper on the rear tray the paper information registration screen appears on the LCD Select A4 or Letter for Size and...

Страница 66: ...ern B If there are missing lines in pattern A Cleaning the print head is required C Good D Bad lines are missing If there are horizontal white streaks in pattern B Cleaning the print head is required...

Страница 67: ...ress the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Cleaning and then press the OK button The printer starts cleaning...

Страница 68: ...that the power is turned on 2 Press the Setup button use the button to select Maintenance and press the OK button LCD and Operation Panel 3 Use the button to select Deep cleaning and then press the O...

Страница 69: ...n on both sides 1 Make sure that the power is turned on 2 Load a single sheet of A4 or Letter sized plain paper in the rear tray After loading paper on the rear tray the paper information registration...

Страница 70: ...head alignment sheet was not printed correctly press the Stop button then redo this procedure from the beginning 6 Confirm the message then load the print head alignment sheet on the platen glass Loa...

Страница 71: ...heet on the platen glass until adjusting the print head position is complete If the error message appears on the LCD press the OK button to release the error then take appropriate action An Error Occu...

Страница 72: ...Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning Paper Feed Rollers Cleaning Inside the Printer Bottom Plate Cleaning 72...

Страница 73: ...Roller cleaning and then press the OK button The paper feed roller will rotate as it is cleaned 5 Make sure that the paper feed roller has stopped rotating then load three sheets of A4 or Letter sized...

Страница 74: ...a single sheet of A4 or Letter sized plain paper in half widthwise then unfold the paper 4 Load only this sheet of paper in the rear tray with the open side facing you After loading paper on the rear...

Страница 75: ...ing again Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after performing cleaning again the protrusions inside the printer may be...

Страница 76: ...s from Your Computer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browser Network Connection Network Connection Tips Network Settings IJ Network Device Setup Util...

Страница 77: ...Transporting Your Printer Legal Restrictions on Scanning Copying Specifications 77...

Страница 78: ...Safety Safety Precautions Regulatory Information WEEE EU EEA 78...

Страница 79: ...injury For the printer s weight refer to the Specifications Do not place any object on the printer Especially do not place metal objects paper clips staples etc or containers of flammable solvents alc...

Страница 80: ...foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situ pr s de la fuite ATTENTION Pour r duire les risques d incendie utiliser uniquement des conducteurs de t l communication...

Страница 81: ...t and ankles and must not be colocated or operated with any other antenna or transmitter Canon U S A Inc One Canon Park Melville New York 11747 1 800 652 2666 Pre Installation Requirements Order Infor...

Страница 82: ...the Telephone Company If this equipment causes harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in f...

Страница 83: ...lectriques RF CNR 102 de l IC Cet quipement doit tre install et utilis en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps l exception des extr mit s mains poignets pie...

Страница 84: ...he power consumption After the last print it switches to Ready Mode In this mode it can print again immediately if required If the product is not used for a time the device switches to its Sleep Mode...

Страница 85: ...d Elektronik Altger te 2012 19 EU und nationalen Gesetzen nicht ber den Hausm ll entsorgt werden darf Dieses Produkt muss bei einer daf r vorgesehenen Sammelstelle abgegeben werden Dies kann z B durch...

Страница 86: ...el voorkomen in elektrische en elektronische apparatuur EEA Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen Voor meer informatie ove...

Страница 87: ...de deixalles dom stiques de la vostra localitat Per a m s informaci sobre la devoluci i el reciclatge de productes RAEE visiteu www canon europe com weee Solo per Unione Europea e SEE Norvegia Islanda...

Страница 88: ...utos REEE v a www canon europe com weee G lder kun i Europ iske Union og E S Norge Island og Liechtenstein Dette symbol angiver at det p g ldende produkt ikke m bortskaffes sammen med dagrenovation jf...

Страница 89: ...keva direktiivi SER direktiivi 2012 19 EU sek kansallinen lains d nt kielt v t tuotteen h vitt misen talousj tteen mukana Tuote on viet v asianmukaiseen ker yspisteeseen esimerkiksi kodinkoneliikkeese...

Страница 90: ...n l tky Va e spolupr ce na spr vn likvidaci tohoto v robku sou asn napom e efektivn mu vyu v n p rodn ch zdroj Dal informace o m stech sb ru va eho odpadn ho za zen k recyklaci v m sd l m stn ad va o...

Страница 91: ...pre t ty Eur pskej nie a EHP N rsko Island a Lichten tajnsko Tento symbol znamen e pod a Smernice 2012 19 E o odpade z elektrick ch a elektronick ch zariaden OEEZ a pod a platnej legislat vy Slovenske...

Страница 92: ...dei sazinieties ar viet jo pa vald bu atkritumu sav k anas atbild go dienestu pilnvarotu EEIA strukt ru vai sadz ves atkritumu apsaimnieko anas iest di Lai sa emtu pla ku inform ciju par elektrisko un...

Страница 93: ...opean i EEA Norvegia Islanda i Liechtenstein Acest simbol indic faptul c acest produs nu trebuie aruncat o dat cu reziduurile menajere n conformitate cu Directiva DEEE Directiva privind de eurile de e...

Страница 94: ...kom uredu komunalnoj slu bi odobrenom WEEE programu ili slu bi za odlaganje ku nog otpada Ostale informacije o vra anju i recikliranju WEEE proizvoda potra ite na www canon europe com weee Korisnici u...

Страница 95: ...Main Components and Their Use Main Components Power Supply LCD and Operation Panel Entering Numbers Letters and Symbols 95...

Страница 96: ...Main Components Front View Rear View Inside View Operation Panel 96...

Страница 97: ...he width of document in the ADF 5 paper support extension Open to load paper in the rear tray 6 paper support Open to load paper in the rear tray 7 rear tray Load paper here Two or more sheets of the...

Страница 98: ...ashing when the power is turned on 15 FAX Memory lamp Lights or flashes depending on the document stored in the printer s memory Lights Printed received document or unsent document is stored in the pr...

Страница 99: ...an external device such as telephone or answering machine 3 telephone line jack Connect the telephone line 4 power cord connector Plug in the supplied power cord Important Do not touch the metal casin...

Страница 100: ...evels are low refill the low tanks 4 print head cartridge holder Install the print head cartridge here Note For details on refilling ink tanks see Refilling Ink Tanks 5 Upper limit line Indicates the...

Страница 101: ...on Displays the Setup menu screen With this menu you can perform printer maintenance and change printer settings 7 Black button Starts black white copying scanning faxing etc 8 Color button Starts col...

Страница 102: ...3 Tone button Switches to tone dialing temporarily if your printer is connected to a rotary pulse line 14 Stop button Cancels operation when print copy scan or fax transmission reception job is in pro...

Страница 103: ...Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug Power Cord Unplugging the Printer 103...

Страница 104: ...nter is on Note It may take a while for the printer to start printing immediately after you turn on the printer The LCD will turn off if the printer is not operated for about 10 minutes To restore the...

Страница 105: ...is displayed on the LCD see An Error Occurs You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network Thi...

Страница 106: ...Note You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval This feature is set to on by default From the pr...

Страница 107: ...cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the pow...

Страница 108: ...or clogging of the print head and print quality may be reduced If the power cord is unplugged the date time settings will be reset and all documents stored in the printer s memory will be lost Send o...

Страница 109: ...ect various functions or settings Selecting a Menu or Setting Item On the menu screen or settings screen use the button C to select an item or option then press the OK button D to proceed with the pro...

Страница 110: ...l state the icon will change Signal strength 81 or more You can use the printer over a wireless LAN without any problems Signal strength 51 or more The problem such as the printer cannot print may occ...

Страница 111: ...s and Symbols Press the Tone button to switch the input mode Use the Numeric buttons to enter the desired characters To insert a space Press the button five times To delete the last entered character...

Страница 112: ...mode A Numeric mode 1 Fax Tele phone no 1 1 abc ABC 2 2 def DEF 3 3 gh i GH I 4 4 jkl JKL 5 5 mno MNO 6 6 pqrs PQRS 7 7 tuv TUV 8 8 wxyz WXYZ 9 9 0 0 _ SP 1 Switch the input mode 1 SP indicates a spac...

Страница 113: ...pqrs PQRS 7 tuv TUV 8 wxyz WXYZ 9 0 _ SP 2 Switch the input mode 2 SP indicates a space 113...

Страница 114: ...ing Settings Changing Printer Settings from Your Computer Windows Changing Printer Settings from Your Computer Mac OS Changing Settings from Operation Panel Changing Printer s Setting Using Web Browse...

Страница 115: ...Changing Printer Settings from Your Computer Mac OS Registering a Changed Printing Profile Managing the Printer Power Changing the Printer Operation Mode 115...

Страница 116: ...Printing Profile 1 In the Print dialog set the necessary items 2 Select Save Current Settings as Preset from the Presets 3 Save the settings In the displayed dialog enter a name in Preset Name and if...

Страница 117: ...eleted In the print dialog select Show Presets in the Presets section Then in the dialog that appears select the name of the printing profile to be deleted 2 Delete the printing profile Click Delete a...

Страница 118: ...ion automatically turns on the printer when data is received The Auto Power Off function automatically turns off the printer when there are no operations from the printer driver or the printer for a s...

Страница 119: ...enabled after this When you want to disable this function select Disable from the list according to the same procedure Important When you use the printer by connecting it to a telephone line via a mod...

Страница 120: ...ime speeds up printing Prevent paper abrasion The printer can increase the gap between the print head and the paper during high density printing to prevent paper abrasion Check this check box to preve...

Страница 121: ...ttings from Operation Panel Setting Items on Operation Panel Fax settings Print settings LAN settings Dev user settings Firmware update Feed settings Reset setting Ink notification set Web service set...

Страница 122: ...urned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Device settings and then press the OK button The Device settings screen is displayed 4 Select a setting item to adjust and...

Страница 123: ...r Fax settings Dev user settings Web service setup ECO settings Quiet mode Items for Paper Printing Print settings Feed settings Ink notification set Items for Maintenance Management System informatio...

Страница 124: ...You can specify the setup setting individually or the advanced setting For details on how to specify the setting Preparing for Faxing TEL no registration You can register the recipient s fax telephone...

Страница 125: ...s setting may not be available depending on the country or region of purchase Pause time settings Sets the length of pause time for each when you enter P pause TTI position Selects the position of the...

Страница 126: ...the telephone line condition or connection is poor selecting a lower transmission start speed may solve transmission problems RX start speed Selects the fax reception speed Ex The following settings a...

Страница 127: ...along with the report RX report Selects whether to print RX REPORT automatically after receiving a fax If you print RX REPORT select Print error only or Print for each RX Security control FAX no re en...

Страница 128: ...n this setting the printer rejects the phone call or fax reception from the sender If you select Subscribed you can specify the settings of rejection Using Caller ID Service to Reject Calls Note This...

Страница 129: ...amt Selects the amount of image that extends off the paper when copying in Borderless full Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page You can cha...

Страница 130: ...the setup procedure Manual connect Select when you perform settings for wireless LAN manually using the operation panel of the printer WPS Push button Select when you perform settings for wireless LA...

Страница 131: ...e Common settings Set printer name Specifies the printer name You can use up to 15 characters for the name Note You cannot use the same printer name as that already used for other LAN connected device...

Страница 132: ...r the name Note You cannot use the same service name as that already used for other LAN connected devices LPR setting Enables disables the LPR setting RAW protocol Enables disables RAW printing LLMNR...

Страница 133: ...e that daylight saving time summer time begins and ends Setting Sender Information Note This setting may not be available depending on the country or region of purchase Sound control Selects whether t...

Страница 134: ...ng and holding down the button when setting the number of copies the zoom ratio etc Device info sending Selects whether you will send the printer usage information to Canon server The information sent...

Страница 135: ...owing and take an appropriate action Check the network settings such as a wireless router If Cannot connect to the server try again is displayed on the LCD press the OK button and try again after a wh...

Страница 136: ...aper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For Mac OS Paper Settings on the Printer Driver and the Printer Media Typ...

Страница 137: ...nly the device information sending settings back to the default FAX settings Returns the fax settings back to the default Disconnect the telephone line from the printer before you return this setting...

Страница 138: ...on after deleting all the numbers and the letters ON is selected for Device info sending on Dev user settings after you have reset the setting to send device information However the printer does not s...

Страница 139: ...inting with ink below the lower limit line of an ink tank may prevent satisfactory print quality or may cause malfunction or damage to the printer Reset ink lev count If you refill the ink tank when r...

Страница 140: ...Refilling Ink Tanks 140...

Страница 141: ...formation Select this menu from Setup menu Current version Displays the current firmware version Printer name Displays the printer name currently specified Serial number Displays the printer serial nu...

Страница 142: ...screen is displayed 3 Select ECO settings and then press the OK button 4 Select Auto power on and then press the OK button 5 Select ON and then press the OK button Turning off Printer Automatically Y...

Страница 143: ...Network Connection Network Connection Tips 143...

Страница 144: ...ion Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connec...

Страница 145: ...ries LPR setting Enable RAW protocol Enable LLMNR Active XX represents alphanumeric characters Default value depends on printer To check value use operation panel LAN settings Wireless Direct Defaults...

Страница 146: ...2 The password is specified automatically when the printer is turned on for the first time 3 ZZZZZZ represents last six digits of printer s MAC address 146...

Страница 147: ...Mac OS The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour Check identifiers such as the MAC address the printer name specified by Bonjour and t...

Страница 148: ...puter to connect to the printer on a LAN or to change from USB to LAN connection perform setup using the Setup CD ROM or follow the instructions on the Canon website For Mac OS To connect an additiona...

Страница 149: ...ngs information The printed network settings information is as follows Some setting values are not displayed depending on the printer settings Item Description Setting Product Information Product info...

Страница 150: ...refix Length2 Stateless prefix length 2 XXX Stateless Address3 Stateless address 3 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Stateless Prefix Length3 Stateless prefix length 3 XXX Stateless Address4 Sta...

Страница 151: ...ocal Prefix Length Link local prefix length XXX IPsec IPsec setting Active Security Protocol Security method Other Settings Other settings Printer Name Printer name Printer name Up to 15 alphanumeric...

Страница 152: ...y server setting Enable Disable Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX Proxy Port Proxy port specification 1 to 65535 Cert Fingerprt SHA 1 Certificate fingerprint SHA 1 XXXXXXXX XXXXXXXX XXX...

Страница 153: ...y Important Before you perform settings using IJ Network Device Setup Utility turn on Easy wireless connect mode on the printer following the procedure below 1 Make sure printer is turned on 2 Press S...

Страница 154: ...imal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Canceling Print Jobs Set Rear Tray Paper Information After Loading Paper Keeping Print Quality High Transporting Your...

Страница 155: ...head cartridge left installed in the printer press the ON button to turn off the power This allows the printer to automatically cap the print head thus preventing it from drying Do not remove the prin...

Страница 156: ...cessary document before unplugging the power cord 6 Retract the paper output tray and the output tray extension then close the paper support and the document tray 7 Unplug the printer cable from the c...

Страница 157: ...of deposit Postage stamps canceled or uncanceled Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certifi...

Страница 158: ...or Borderless Printing 8 5 inches 216 mm Printable area Borderless printing Top Bottom Left Right margin 0 00 inch 0 0 mm Standard printing Top margin 0 12 inch 3 0 mm Bottom margin 0 20 inch 5 0 mm L...

Страница 159: ...ize max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm in height Copy Specifications Multiple copy max 99 pages Intensity adjustment 9 positions Auto intensity AE copy Reduction Enlargement 25 40...

Страница 160: ...Based on ITU T No 1 chart for US specifications and Canon FAX Standard chart No 1 for others both in standard mode Fax resolution Black Standard 203 pels inch x 98 lines inch 8 pels mm x 3 85 lines mm...

Страница 161: ...form to the operating system s requirements when higher than those given here Windows Operating System Windows 10 Windows 8 1 Windows 8 Windows 7 SP1 Windows Vista SP2 Windows 8 1 includes Windows 8 1...

Страница 162: ...s Internet Explorer 8 9 10 or 11 is required to install Easy WebPrint EX Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 5 2 or 4 6 must be installed to u...

Страница 163: ...Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area 163...

Страница 164: ...ocuments Canon Red Label Superior WOP111 Canon Oc Office Colour Paper SAT213 High Resolution Paper HR 101N 1 Paper for printing photos Glossy Photo Paper Everyday Use GP 501 Photo Paper Glossy GP 701...

Страница 165: ...ope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits Minimum size 2 17 x 3 51 inches 55 0 x 89 0 mm Maximum size 8 50 x 26 61 inches 21...

Страница 166: ...per Glossy GP 701 2 A4 Letter 10 sheets 4 x 6 10 x 15 cm 20 sheets 3 Photo Paper Plus Glossy II PP 201 2 A4 Letter 5 x 7 13 x 18 cm 8 x 10 20 x 25 cm 10 sheets 4 x 6 10 x 15 cm Square 5 x 5 127 x 127...

Страница 167: ...ypes of paper or under very high or low temperature or humidity In this case load half the amount of paper or less 2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent...

Страница 168: ...105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards Env...

Страница 169: ...the printed surface until the ink is dried Even when the ink is dried be careful not to touch the printed surface as much as possible when handling Due to the nature of the pigment ink the ink on the...

Страница 170: ...tion Software Windows Printer Driver Printing from Application Software Mac OS Printer Driver Printing Using Canon Application Software Printing Using a Web Service Printing from Chrome OS Printing fr...

Страница 171: ...m Application Software Mac OS Printer Driver Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printe...

Страница 172: ...power is on 2 Load paper in printer 3 Select printer Select your model from the Printer list in the Print Dialog Note Click Show Details to switch the Setup window to the detailed display 4 Select th...

Страница 173: ...5 From the pop up menu select Quality Media 6 Select media type Select the media type that is loaded in the printer 173...

Страница 174: ...andard or Draft whichever matches the purpose Important The print quality selections will differ depending on which print setting you select 8 Click Print When you execute printing the printer prints...

Страница 175: ...ails about the paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer...

Страница 176: ...Paper Plus Glossy II PP 201 PP 301 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi glos...

Страница 177: ...s printer Paper Size in the printer driver Paper information registered on the printer US Letter Letter US Legal Legal A5 A5 A4 A4 JIS B5 B5 4 x 6 KG 4 x6 5 x 7 2L 5 x7 8 x 10 8 x10 L L Square 5 x5 13...

Страница 178: ...g Methods Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Setting Up Envelope Printing Printing on Postcards Setting Paper Dimensions C...

Страница 179: ...rint Dialog 2 Select Paper Handling from the pop up menu 3 Check the Collate pages check box when you are specifying multiple copies in the Copies box Check the Collate pages check box to print all th...

Страница 180: ...ame function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software When you specify the number of copies...

Страница 181: ...g The procedure for performing borderless printing is as follows Setting Borderless Printing 1 Select the size of the paper for borderless printing Select XXX borderless from the Paper Size in the Pri...

Страница 182: ...nd bottom depending on the type of paper used When the ratio of the height to the width differs from the image data a portion of the image may not be printed depending on the size of the media used In...

Страница 183: ...Important When the amount of extension is decreased an unexpected margin may be produced on the print depending on the size of the paper Note When the Borderless Extension slider is set to the leftmos...

Страница 184: ...nd click OK Note Depending on the Scale value that you set an error message may be displayed 3 Complete the setup On the Print Dialog click Print When you execute print the document will be printed wi...

Страница 185: ...in the Print Dialog 2 Set the number of original you print on one page In Pages per Sheet specify the number of page you print on one page 3 If necessary set the following items Layout Direction To c...

Страница 186: ...izontally Select this check box to reverse left and right of the document 4 Click Print When you execute print the specified number of pages will be arranged on each sheet of paper in the specified or...

Страница 187: ...select High or Standard whichever matches your purpose 7 Complete settings Click Print When you execute printing the information is printed on the envelope Important When printing on an envelope alwa...

Страница 188: ...e printer Important This printer cannot print on postcards that have photos or stickers attached When printing on each side of a postcard separately you will get cleaner printing if you print the mess...

Страница 189: ...t Custom for Print Quality 3 Setting the print quality level Move the Quality slider to select the print quality level 4 Click Print When you execute print the image data is printed with the selected...

Страница 190: ...anon IJ Printer Driver How to Open the Printer Driver Setup Window Page Setup Dialog Print Dialog Canon IJ Printer Utility2 Display the Printing Status Screen Deleting the Undesired Print Job Instruct...

Страница 191: ...data to the printer Because different models support different print data formats you need a printer driver for the specific model you are using Using Help of the Printer Driver You can display Help...

Страница 192: ...e Setup Dialog Use this procedure to set the page paper settings before printing 1 Select Page Setup from the File menu of the application software The Page Setup Dialog opens Opening the Print Dialog...

Страница 193: ...Attributes Set the paper size or scaled printing Save as Default You can save the attributes of the displayed page as the default settings Important If you are using OS X El Capitan v10 11 you cannot...

Страница 194: ...ngs that are set in the Print dialog Copies You can set the number of copies to be printed Note You can set collated printing by choosing Paper Handling from the pop up menu Pages You can set the rang...

Страница 195: ...er Cover Page You can output cover pages both before and after a document Quality Media You can set basic print settings that match the printer Color Options You can adjust the print colors as you des...

Страница 196: ...side the Printer Cleaning the Paper Feed Rollers Test Print Execute a test print to check the condition of the print head nozzle and to adjust the print head position Adjusting Print Head Position Pri...

Страница 197: ...uter communicates with the printer to obtain information If the computer is unable to communicate with the printer an error message may be displayed If this happens click OK to display the most recent...

Страница 198: ...the printer Open System Preferences and select Printers Scanners Print Scan To display the printing status screen select the name of your printer model from the printer list and then click Open Print...

Страница 199: ...a USB cable and print you must install the latest AirPort firmware If you are using OS X Mavericks v10 9 close the print status check window when you perform printer maintenance from the Canon IJ Pri...

Страница 200: ...ent you will not be able to install this software 4 Select installation destination If necessary change the installation destination and click Continue 5 Continue installation Click Install When the a...

Страница 201: ...nting Directly from Smartphone Tablet Android Print Printing from an AirPrint enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Printer with Wireless Direct...

Страница 202: ...g Wireless Direct to wireless LAN Changing Printer Setting to Use Wireless LAN Important You can connect up to 5 devices to the printer at the same time Check the usage restrictions and switch the pri...

Страница 203: ...compatible device to the printer select the device name displayed on the LCD from your device The identifier SSID and the security setting are specified automatically To update them see below Changin...

Страница 204: ...or application s instruction manual You can print scan from your smartphone or tablet by installing Canon PRINT Inkjet SELPHY Download it from App Store and Google Play For iOS For Android Changing P...

Страница 205: ...s name displayed on the Wi Fi Direct compatible device Follow the procedure below to change the name 1 Delete the current device name by pressing the Back button repeatedly 2 Enter device name up to 3...

Страница 206: ...for Displaying the Message which Prevents Misprinting After loading paper When you load paper on the rear tray The screen to register the rear tray paper information is displayed Register the paper si...

Страница 207: ...formation registered to the printer is A4 the printer starts printing or copying with A5 on the paper loaded Replace the paper Select if you want to print after replacing the paper of the rear tray Fo...

Страница 208: ...s misprinting is enabled by default To change the display setting when you copy or print using the operation panel of the printer Feed settings When you print using the printer driver The message whic...

Страница 209: ...setting item Setting Items for Copying Press the COPY button to reset the magnification to 100 6 Use the button or the Numeric buttons to specify the number of copies 7 Press the Color button for colo...

Страница 210: ...he ADF you cannot add the copying job When you add the copying job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve...

Страница 211: ...d in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the printer is turned off Enlarge Reduce Select the reductio...

Страница 212: ...High and try copying again Select High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 4 on 1 layout Select the layout when copying four original pages onto...

Страница 213: ...Note This setting item is displayed when standard copying is selected 213...

Страница 214: ...Scanning Using Scanner Driver ICA Driver Using IJ Scan Utility Using Scanner Driver ICA Driver Scanning Using AirPrint Using IJ Scan Utility Lite Scanning Tips Positioning Originals Scanning from Comp...

Страница 215: ...Scanning Using Scanner Driver ICA Driver Using IJ Scan Utility Using Scanner Driver ICA Driver 215...

Страница 216: ...rite Settings Scanning Originals Larger than the Platen Image Stitch Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Originals at One Time Scanning Multiple Documents at One Tim...

Страница 217: ...ment or magazine for better readability and Photo is best suited for scanning photos Note For details on the IJ Scan Utility main screen see IJ Scan Utility Main Screen Save Scanned Images Automatical...

Страница 218: ...Important Some functions are available only when My Image Garden is installed Note To set the applications to integrate with see Settings Dialog 218...

Страница 219: ...ve changed from USB to network connection set up the network environment from IJ Scan Utility Network Scan Settings Select Applications from Go menu of Finder and then double click Canon Utilities IJ...

Страница 220: ...Make sure scanner or printer is turned on 2 Place items on platen or ADF Positioning Originals Scanning from Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note To cancel the scan click...

Страница 221: ...scan using the scanner driver Using Auto Scan The item type is detected automatically Click Auto in the IJ Scan Utility main screen and scan Using Auto Scan Function Not Using Auto Scan In the Settin...

Страница 222: ...ding to the documents to be scanned To scan only the front side of each document select Document ADF Platen or Document ADF Simplex To scan the front side then the back side of each document select Do...

Страница 223: ...e Orientation and Binding Side How to place the documents when scanning the back sides depends on the Binding Side When setting is completed click OK The IJ Scan Utility main screen appears Note Refer...

Страница 224: ...on set to Portrait are used as examples in the following descriptions When Long edge is Selected for Binding Side in Document Scan Orientation Settings Place the documents after rotating the output do...

Страница 225: ...ote To cancel the scan click Cancel Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings In each Settings dialog you can also make...

Страница 226: ...ility Screens IJ Scan Utility Main Screen Settings Dialog Settings Auto Scan Dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Save to PC Auto Dialog Settings General Settings D...

Страница 227: ...cally Save settings and the response after scanning can be specified in the Settings Auto Scan dialog Document Scans items as documents and saves them to a computer Scan save settings and the response...

Страница 228: ...nts when scanning Save settings and the response after scanning can be specified in the Settings Driver dialog Instructions Opens this guide Settings Displays the Settings dialog in which you can spec...

Страница 229: ...m a Computer Tab Set the default actions when scanning from IJ Scan Utility or My Image Garden Settings Auto Scan Dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan D...

Страница 230: ...the Scanning from the Operation Panel tab does not appear General Settings Tab Set the model to use file size restriction on e mail attachment language for detecting text in images and the folder in w...

Страница 231: ...items for Application Settings do not appear Supported Items Photos postcards business cards magazines newspapers documents and BD DVD CD Important To scan the following types of items specify the it...

Страница 232: ...at case deselect the checkbox and scan Note Scanning takes longer than usual when you enable this function 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a f...

Страница 233: ...eate a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected f...

Страница 234: ...add an application or folder to the pop up menu select Add from the pop up menu then click Plus in the displayed dialog and specify the application or folder Instructions Opens this guide Defaults You...

Страница 235: ...ced scan settings to scan items as documents 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog is displayed from the Scan screen of My Image Garde...

Страница 236: ...specify the paper size appears Select a Unit then enter the Width and Height and then click OK Note Click Defaults to restore the specified settings to the default settings Resolution Select the reso...

Страница 237: ...Scanning takes longer than usual when you enable this function Sharpen outline Emphasizes the outline of the subjects to sharpen the image Reduce show through Sharpens text in an item or reduces show...

Страница 238: ...l amount of text Documents containing figures images Hand written text Documents containing both vertical and horizontal lines tables Note Scanning takes longer than usual when you enable Correct slan...

Страница 239: ...h to save the scanned images You can select JPEG Exif TIFF PNG PDF or PDF Multiple Pages Important You cannot select JPEG Exif when Color Mode is Black and White When Start OCR is selected in Applicat...

Страница 240: ...d specify save settings Displays the Save Settings dialog after scanning Important When the Settings dialog is displayed from My Image Garden this option does not appear 3 Application Settings Area Op...

Страница 241: ...add an application or folder to the pop up menu select Add from the pop up menu then click Plus in the displayed dialog and specify the application or folder Instructions Opens this guide Defaults You...

Страница 242: ...ges to a computer after scanning them from the operation panel by automatically detecting the item type 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper S...

Страница 243: ...e to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from t...

Страница 244: ..._01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to en...

Страница 245: ...Defaults You can restore the settings in the displayed screen to the default settings 245...

Страница 246: ...elect the desired product from the list In addition for network connection select one with Network after the product name Note With network connection Select appears on the right side of the product n...

Страница 247: ...les Displays the folder in which to save images temporarily Click Browse to specify the destination folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen t...

Страница 248: ...the network selection screen and select the new Bonjour service name from Scanners Instructions Opens this guide Scan from Operation Panel Settings The Scan from Operation Panel Settings screen appea...

Страница 249: ...r printer does not appear or cannot be selected check the following click OK to close the screen then reopen it and try selecting again The scanner driver ICA Image Capture Architecture driver is inst...

Страница 250: ...Corrections and Color Adjustments for details on the setting procedures for image correction and color adjustment Refer to General Notes Scanner Driver for the scanner driver Refer to Updating the Sc...

Страница 251: ...settings depend on Kind settings Scanning may take longer than usual when image correction or color adjustment is applied Image Adjustment When Image Adjustment is set the brightness of the specified...

Страница 252: ...hes however evidence of the reduction process may remain or delicate parts of the image may be removed Important This function may not be effective for some types of photos Note It is recommended that...

Страница 253: ...this when the effect level is too strong with the medium setting Medium It is recommended that you normally select this setting High Select this when the effect level is too weak with the medium setti...

Страница 254: ...harp Mask If Unsharp Mask is enabled some moire effects may remain Note Scanning takes longer than usual when you enable Descreen Reduce Show through Use this function to reduce show through in duplex...

Страница 255: ...able from the computer and reconnect it 3 Turn on the machine Do not connect two or more scanners or multifunction printers with scanner function to the same computer simultaneously If multiple scanni...

Страница 256: ...Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 256...

Страница 257: ...anner driver may solve some problems you have experienced To obtain the scanner driver access our website and download the scanner driver for your model Important Scanner driver can be downloaded for...

Страница 258: ...strator of the computer You will be required to enter the name and password of the user with administrator privileges If you have multiple user accounts on Mac OS X log in with the first administrator...

Страница 259: ...annot install this software If an authentication screen appears enter the administrator s name and password then click Install Software 4 Complete the installation The scanner driver is installed Set...

Страница 260: ...Scanning Using AirPrint Using IJ Scan Utility Lite 260...

Страница 261: ...cs Scanning Originals Larger than the Platen Image Stitch Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Documents at One Time from the ADF Auto Document Feeder Saving after Ch...

Страница 262: ...ext in a document for better readability or Photo to scan with settings suitable for photos according to the item type or your purpose Note For details on the IJ Scan Utility Lite main screen see IJ S...

Страница 263: ...Important Some functions are available only when My Image Garden is installed Note To set the applications to integrate with see Settings Dialog 263...

Страница 264: ...d then double click Canon Utilities IJ Scan Utility Canon IJ Scan Utility Lite icon to start IJ Scan Utility Lite Important If an available scanner or printer is not detected an error message appears...

Страница 265: ...e Settings dialog as required Note Refer to the following pages for details on the setting items in the Settings dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Di...

Страница 266: ...IJ Scan Utility Lite Screens IJ Scan Utility Lite Main Screen Settings Dialog Settings Document Scan Dialog Settings Photo Scan Dialog Settings General Settings Dialog 266...

Страница 267: ...it after a while and then select the Bonjour service name from Product Name If you have installed the ICA Image Capture Architecture driver for your scanner or printer and are using it with USB connec...

Страница 268: ...anning can be specified in the Settings Driver dialog OCR Scan text in scanned magazines and newspapers and display it in a specified application E mail You can send scanned images via e mail Scan sav...

Страница 269: ...Computer Tab Set the default actions when scanning from IJ Scan Utility Lite or My Image Garden Settings Document Scan Dialog Settings Photo Scan Dialog Settings Custom Scan Dialog Settings Scan and S...

Страница 270: ...General Settings Tab Set the model to use file size restriction on e mail attachment and language for detecting text in images Settings General Settings Dialog 270...

Страница 271: ...Scanning Tips Positioning Originals Scanning from Computer Network Scan Settings 271...

Страница 272: ...in IJ Scan Utility or the scanner driver ICA Image Capture Architecture driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to...

Страница 273: ...y striped area cannot be scanned 0 4 inch 1 cm or more Note In IJ Scan Utility place up to 12 items Positions of slanted items 10 degrees or less are cor rected automatically Important For the portion...

Страница 274: ...2 Place documents on ADF and then adjust document guides to width of documents Insert the documents face up until a beep sounds 274...

Страница 275: ...s longer than USB connection Setting for Scanning with IJ Scan Utility In the IJ Scan Utility main screen select your scanner or printer that is connected to a network 1 Start IJ Scan Utility 2 Select...

Страница 276: ...hen click OK The IJ Scan Utility main screen reappears You can scan from the operation panel Note If the Bonjour service name of your scanner or printer does not appear or cannot be selected check the...

Страница 277: ...Forwarding Scanned Data to Computer Using Operation Panel Basics Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility Windows Setting Up Operation Panel wi...

Страница 278: ...rm scanning via a network connection make sure all the required settings have been specified For Windows Network Scan Settings For Mac OS Network Scan Settings The destination and the file name are sp...

Страница 279: ...otocols supported in Windows select Active for WSD scan from dev on WSD setting on Common settings in LAN settings under Device settings WSD setting 5 Make sure that Document type is selected and then...

Страница 280: ...tton Use the button to adjust each setting item then press the OK button The next setting item is displayed Note For details on each setting item Setting Items for Scanning Using Operation Panel Go to...

Страница 281: ...ult with Auto scan is not satisfactory select Document or Photo according to the original in step 6 then specify the scan size or other setting items in step 7 If program selection screen appears Wind...

Страница 282: ...setting items the document type or the destination to save the data The settings of the scan size resolution and data format are retained even if the printer is turned off When you forward the scanne...

Страница 283: ...selected load the original on the platen glass Some of setting items are not available depending on the country or region of purchase Data format Select the data format of the scanned data Ex Scan re...

Страница 284: ...er s memory such as unsent and received faxes will be lost If the power disconnects the following will apply You will not be able to send or receive faxes make copies or scan originals When you are co...

Страница 285: ...l during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid pa...

Страница 286: ...cted to the jack on the printer you will need to purchase a B T adapter to connect as follows Attach the B T adapter to the modular cable connecting the external device then connect the B T adapter to...

Страница 287: ...ary depending on the product Note When connecting to the xDSL line select the same line type as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an xDSL A Analog...

Страница 288: ...as you are subscribing to in Telephone line type Setting Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service Digital Network connection and settings refer to the man...

Страница 289: ...how to set the Telephone line type manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not suppo...

Страница 290: ...ine auto select then press the OK button The current telephone line type is displayed Note If you do not need to change the telephone line type press the FAX button to return to the Fax standby screen...

Страница 291: ...calls you need to connect a telephone or an answering machine to the external device jack of this printer For details on how to connect the telephone or the answering machine to the printer Basic Conn...

Страница 292: ...e or settings of the tele phone DRPD or Network switch When receiving voice calls with a telephone or answer ing machine connected to the printer and subscribing to a ring pattern detection service pr...

Страница 293: ...TEL priority mode If you want to specify the number of times the external device rings in TEL priority mode select Fax only mode for Receive mode set under FAX menu specify the number of times the ext...

Страница 294: ...y Note Contact your local telephone company for detailed information on this service 1 Make sure that printer is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Press the Menu b...

Страница 295: ...Unit fax telephone number C Unit name D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have regis...

Страница 296: ...s of the year 7 Press the OK button 8 Press the FAX button to return to the Fax standby screen Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system...

Страница 297: ...me starts then press the OK button 8 Make sure that Set shift time is selected then press the OK button 9 Use the button to move the cursor under the desired position use the Numeric buttons to enter...

Страница 298: ...for US only 1 Make sure that printer is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Select Fax settings then press the OK button 4 Select FAX user settings then press the O...

Страница 299: ...ton Note You can enter the name up to 24 characters including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 7 Press the FAX button to return to the Fax s...

Страница 300: ...nding Faxes Using Operation Panel of Printer Sending Faxes by Entering Fax Telephone Number Resending Faxes Redialing Busy Number Setting Items for Sending Faxes Sending Faxes Using Useful Functions 3...

Страница 301: ...n The Fax standby screen is displayed 3 Load documents on the platen glass or in the ADF Important When sending a double sided document load the document on the platen glass Double sided documents can...

Страница 302: ...the remaining documents are automatically ejected If you load the document on the platen glass After scanning the document the confirmation screen asking you if you load the next document is displayed...

Страница 303: ...Do not unplug the power cord until all documents are sent If you unplug the power cord all unsent documents stored in the printer s memory are lost 303...

Страница 304: ...s by Entering Fax Telephone Number Automatic Redialing You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the len...

Страница 305: ...ack white transmission Important Color transmission is available only when the recipient s fax device supports color faxing Note For manual redialing the printer memorizes up to 10 recent recipients d...

Страница 306: ...K button The button decreases the scan contrast and the button increases the scan contrast By pressing the OK button the LCD returns to the FAX TX settings screen 5 Select Scan resolution then press t...

Страница 307: ...in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is selected except that Extra fine and Photo provide the same image quality 7 Press the O...

Страница 308: ...Registering Recipients Registering Recipients Using Operation Panel of Printer Registering Recipients Using Speed Dial Utility2 Windows Registering Recipients Using Speed Dial Utility2 Mac OS 308...

Страница 309: ...ered recipients in the group Registering Recipients in Group Dial You can register up to 20 recipients in total of individual recipients and group dials Note To change the registered information of th...

Страница 310: ...ettings after pressing the Setup button 6 Select Recipient then press the OK button The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select an unregistered ID...

Страница 311: ...the screen to enter the recipient s name is displayed Go to next step Note This registration method may not be available depending on the country or region of purchase Direct entry When you select thi...

Страница 312: ...ers Letters and Symbols 11 Press the OK button to finalize registration Note To register another recipient s number and name select an unregistered ID number and operate in the same procedure To retur...

Страница 313: ...You can select Add directory entry from TEL no registration in Fax settings after pressing the Setup button 6 Select Group dial then press the OK button The screen to select an ID number is displayed...

Страница 314: ...gister to the group dial 3 Press the OK button The selected recipient is registered as a member of the group dial 4 Press the Menu button to display the screen to select an ID number then add another...

Страница 315: ...select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipients you have registered to the group dial by print...

Страница 316: ...ress the OK button The screen to select a registration method is displayed as well as when you register the recipient 4 Select a registration method then press the OK button 5 Change the recipient s f...

Страница 317: ...ulse you can enter a tone T by pressing the Tone button 6 Change the recipient s name then press the OK button Note You can enter the name up to 16 characters including spaces Entering Numbers Letters...

Страница 318: ...pressing the Setup button 6 Delete the registered information To delete the recipient s information 1 Select Recipient then press the OK button 2 Use the button or the Numeric buttons to select an ID...

Страница 319: ...d 5 Select Print reports lists then press the OK button 6 Select Directory list then press the OK button 7 Select an item to print then press the OK button If you selected Recipient The confirmation s...

Страница 320: ...ns it is recommended that you backup the registered data on the computer using Speed Dial Utility2 Starting Up Speed Dial Utility2 Speed Dial Utility2 Dialog Saving Registered Telephone Directory on P...

Страница 321: ...n to use Speed Dial Utility2 via LAN connection The password entry screen may appear during startup or operation If it appears enter the administrator password and then click OK If you do not know the...

Страница 322: ...l For printer that supports both wireless LAN connection and wired LAN connection MAC address of wired LAN connection is displayed regardless of the connection method 2 Display Printer Settings Loads...

Страница 323: ...Edit button 6 Load from PC Displays the telephone directory saved on the computer 7 Instructions Displays this guide 8 Exit Quits Speed Dial Utility2 Information registered or edited using Speed Dial...

Страница 324: ...er and rejected numbers that registered on the printer to the computer 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Save...

Страница 325: ...play Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from list and then click Edit The Ind...

Страница 326: ...oup dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the registered information to t...

Страница 327: ...Name list box and then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select a code to change from l...

Страница 328: ...s or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter file name on displayed screen and then click Save To register the edited information to...

Страница 329: ...fax telephone numbers is displayed 4 Select a code to delete from list and then click Delete Note To delete all fax telephone numbers on the list click Select All and then Delete 5 When confirmation s...

Страница 330: ...r s information is displayed 4 Select an item to change and then click Edit The User Information dialog is displayed 5 Enter new user s name on User Name and new fax telephone number in TEL Number and...

Страница 331: ...layed To register a rejected number 1 Select an unoccupied code from list and then click Edit 2 Enter fax telephone number in Rejected Number dialog and then click OK To change a rejected number 1 Sel...

Страница 332: ...using Speed Dial Utility can be loaded 1 Start up Speed Dial Utility2 2 Select a printer from Printer Name list box and then click Display Printer Settings 3 Click Load from PC 4 Select a data of tele...

Страница 333: ...Receiving Faxes Receiving Faxes Changing Paper Settings Substitute Reception in Printer s Memory Receiving Faxes Using Useful Functions 333...

Страница 334: ...tting Receive Mode 4 Load paper Load the sheets of plain paper 5 Specify the paper settings as necessary Changing Paper Settings This completes the preparation for receiving fax When a fax is received...

Страница 335: ...ing service in Hong Kong the telephone will ring a specified number of times when there is an incoming call with a fax distinctive ring pattern Then the printer will switch to fax reception automatica...

Страница 336: ...ice call The telephone will ring when a call incomes Pick up the handset and talk on the telephone Note If the printer unexpectedly switches to fax reception during telephone calls set User friendly R...

Страница 337: ...comes When the printer does not detect the fax ring pattern the telephone will continue ringing Pick up the handset and talk on the telephone Note To use this feature you need to subscribe to a compat...

Страница 338: ...or no paper is displayed on the LCD In this case load paper and press the OK button You can also press the Stop button to close the message and print the stored documents in the printer s memory later...

Страница 339: ...indicates the current setting Page size Select the page size from A4 Letter LTR or Legal Note Some of page sizes are not available depending on the country or region of purchase Media type The paper t...

Страница 340: ...printing of the fax Important When the printer s memory is full the faxes stored latest overwrite those stored earliest However the unprinted faxes are not overwritten Information on Received Faxes If...

Страница 341: ...nk Moreover we recommend you check printed pages immediately after faxes are received If a fax remains in the printer s memory you can reprint it after refilling the ink tank If Do not print is select...

Страница 342: ...Sending Faxes from Computer Mac OS Sending a Fax General Notes 342...

Страница 343: ...en System Preferences and select Printers Scanners Print Scan on your Mac 2 Select to display the printer list 3 Select the printer s name listed as Bonjour Multifunction 4 Select Secure AirPrint or A...

Страница 344: ...5 Specify fax paper settings as needed 6 Enter fax telephone numbers in To 344...

Страница 345: ...matic Redialing The printer redials automatically according to the automatic redialing setting of the printer You can enable or disable automatic redialing If you enable automatic redialing you can sp...

Страница 346: ...e the following characters for To Character Explanation 0 9 For use in telephone and fax numbers space To make the number easier to read You cannot insert a space at the front of a number You can use...

Страница 347: ...tallation Cannot Install MP Drivers Fax Cannot Send a Fax Cannot Receive a Fax Cannot Print a Fax Setting Up the Fax Error An Error Occurs Message Appears Frequently Asked Questions Examples of Proble...

Страница 348: ...nnot Be Used After Replacing Wireless Router or Changing Its Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly Installat...

Страница 349: ...nning Problems Mac OS Faxing Problems Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem Repairing Your Printer Check the State of the Print Head...

Страница 350: ...Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone Tablet to Wireless Router Err...

Страница 351: ...nnot Be Used Cannot Access to Internet on Wireless LAN from Communication Device LAN Setting Tips Changing LAN Settings Network Key Unknown Administrator Password Set for Printer Unknown Checking Netw...

Страница 352: ...to LAN Connection Network Connection Settings Setup Perform connection setup for the printer and computer smartphone tablet For more on setup procedure click here Changing Network Settings See below f...

Страница 353: ...tings and Common Problems for troubleshooting on network connection Notice Restriction See below for details Restrictions on network settings Restrictions Notices when printing using web service Notic...

Страница 354: ...sabled while the setting is changed Do not proceed to the next screen of this guide until setup is complete For office use consult your network administrator Note that if you connect to a network with...

Страница 355: ...en configure settings again Devices connected to the printer using Wireless Direct cannot communicate with each other Firmware updates for the printer are not available while using Wireless Direct Whe...

Страница 356: ...Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 356...

Страница 357: ...performing printer setup Cannot Find Printer on Check Printer Settings Screen During Setup Windows Cannot Proceed beyond Printer Connection Screen Connect Cable Screen While using printer Cannot Find...

Страница 358: ...s Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup Windows Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup W...

Страница 359: ...rinter and network device to become ready for use once they are turned on Wait a while after turning on the printer or network device and then click Redetect on the Check Printer Settings screen to re...

Страница 360: ...Settings screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and n...

Страница 361: ...n is displayed on the LCD If icon is not displayed The printer is not set to allow wireless communication Click Wireless LAN Setup Information on the Check Printer Settings screen to check the status...

Страница 362: ...e printer cannot communicate with the computer over a wireless LAN due to a wall place the printer and the computer in the same room In addition if a device like a microwave oven that emits radio wave...

Страница 363: ...ollow the instructions on the screen to continue to set up network communication If the printer cannot be detected the printer is not connected to the wireless router Connect the printer to the wirele...

Страница 364: ...ake sure whether printer s IP address is not used for another device To check the printer s IP address print out the network settings information Printing Network Settings If the IP address is not spe...

Страница 365: ...the software to access click Redetect on the Check Printer Settings screen to redetect the printer If the printer is found follow the instructions on the screen to continue to set up network communic...

Страница 366: ...and DHCP function Make sure the same radio channel is assigned to the wireless router and the printer To check the settings of the wireless router see the instruction manual supplied with the wireles...

Страница 367: ...screen Check2 Follow procedure below to connect printer and computer again Important For Mac OS make sure the lock icon is on the lower left of the Printers Scanners screen Print Scan screen in Mac OS...

Страница 368: ...on Canon website Note You can use the Setup CD ROM to redo setup For Mac OS 1 Click Next If the Installation Failure screen appears click Exit on displayed screen and finish setup If the Connection fa...

Страница 369: ...Screen Check5 Make sure printer and wireless router network settings match Make sure the network settings of the printer e g wireless router name SSID network key etc are identical with those of the w...

Страница 370: ...ou use the smartphone tablet make sure that its Wi Fi setting is enabled Check9 Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver...

Страница 371: ...Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings 371...

Страница 372: ...ems e g update interval of a key problems of DHCP update interval energy saving mode etc or to update the wireless router firmware For details contact the manufacturer of your wireless router Check2 C...

Страница 373: ...ttached to most wireless routers note that some of them have it inside Check6 Make sure wireless signal is strong Monitor signal status and move printer and wireless router as necessary Use the operat...

Страница 374: ...e printer is selected as connection for device e g smartphone or tablet Select the identifier for wireless direct SSID specified for the printer as the connection destination for devices Check the des...

Страница 375: ...an or Fax from a Computer Connected to the Network Check1 Make sure the computer is connected to the wireless router For more on how to check the computer settings or connection status see your comput...

Страница 376: ...omputer can communicate with the wireless router Note For Windows set up the printer to match the wireless router settings using IJ Network Device Setup Utility Selecting WPA WPA2 or WPA WPA2 is recom...

Страница 377: ...click Search on the Network Settings Wireless LAN screen in IJ Network Device Setup Utility follow the on screen instructions to set the WEP key length format and the number For details see If WEP De...

Страница 378: ...ltering or Encryption Key on Wireless Router Check1 Check wireless router setting To check the wireless router setting see the instruction manual provided with the wireless router or contact its manuf...

Страница 379: ...the encryption type for the printer and it subsequently cannot communicate with the computer make sure the encryption type for the computer and the wireless router matches the type set for the printe...

Страница 380: ...Other Network Problems Checking Network Information Restoring to Factory Defaults Message Appears on Computer During Setup Packets Are Sent Constantly Windows 380...

Страница 381: ...ce Setup Utility Screen You can display the printer s MAC address on the LCD System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer foll...

Страница 382: ...and Prompt In Windows 7 or Windows Vista click Start All Programs Accessories Command Prompt 2 Type the ping command and press Enter The ping command is as follows ping XXX XXX XXX XXX XXX XXX XXX XXX...

Страница 383: ...e 1 739 ms XXX XXX XXX XXX ping statistics 3 packets transmitted 3 packets received 0 packet loss If packet loss is 100 communication is not taking place Otherwise computer is communicating with targe...

Страница 384: ...faults use the Setup CD ROM or follow the instructions on the Canon website to redo setup For Mac OS Initialization erases all network settings on the printer making printing or scanning operation fro...

Страница 385: ...Printing Problems Printing Does Not Start No Ink Comes Out Ink Runs Out Fast Print Results Are Unsatisfactory Paper Does Not Feed Properly No Paper Error 385...

Страница 386: ...s a problem with the relay device Contact the vendor of the relay device There could also be a problem with the USB cable Replace the USB cable and retry the printing If you use the printer over a LAN...

Страница 387: ...alog box Note To make the printer the one selected by default select Set as Default Printer For Mac OS Make sure your printer s name is selected in Printer in the Print dialog Note To make the printer...

Страница 388: ...fter performing print head cleaning twice Perform print head deep cleaning If problem is not resolved after performing print head deep cleaning Perform system cleaning System cleaning consumes a great...

Страница 389: ...rint head may be damaged Contact your nearest Canon service center to request a repair Important Do not tilt the printer when moving it since the ink may leak out When transporting the printer for rep...

Страница 390: ...Ink Runs Out Fast After you refill the ink tanks the printer takes in ink from the ink tanks and ink flows into the printer Ink may seem to run out fast due to this procedure 390...

Страница 391: ...g orientation When you load the paper on the rear tray place the print side facing UP and align the right and left paper guides with the paper stack Loading Paper Check3 Is paper too thick or curled U...

Страница 392: ...the feed slot cover is opened close it slowly Check7 Clean paper feed roller Cleaning Paper Feed Rollers Note Cleaning the paper feed roller abrades it so do this only when necessary If the measures...

Страница 393: ...int quality settings differs depending on what you are using your printer for Copying Check the settings using the operation panel Setting Items for Copying Printing from your computer Check the setti...

Страница 394: ...Back of Paper Is Smudged Uneven or Streaked Colors 394...

Страница 395: ...Paper Is Blank Printing Is Blurry Colors Are Wrong White Streaks Appear Printing Is Blurry Colors Are Wrong 395...

Страница 396: ...nozzle check pattern and examine the pattern If problem is not resolved after performing print head cleaning twice Perform print head deep cleaning If problem is not resolved after performing print he...

Страница 397: ...k runs out of ink refill the ink tank If the remaining ink level is below the lower limit line A refill the ink tank with the corresponding color of ink After refilling the ink tank perform system cle...

Страница 398: ...er Cleaning the ADF Auto Document Feeder Note If the glass of ADF is dirty black streaks appear on the paper as shown below Check6 Make sure original is loaded correctly on platen glass or in ADF Load...

Страница 399: ...not resolved after performing print head deep cleaning Perform system cleaning System cleaning consumes a great amount of ink Frequent system cleaning can rapidly consume ink so perform system cleani...

Страница 400: ...l is not enough may damage the printer Before performing system cleaning check the remaining ink level of all colors If the remaining ink level is below the single dot a refill the ink tank of corresp...

Страница 401: ...print head position Aligning the Print Head Note If the problem is not resolved after performing the print head alignment perform print head alignment manually from your computer For Windows Adjusting...

Страница 402: ...per When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is Rolling this paper in the opposite direction to flatten it may crack the paper surface and redu...

Страница 403: ...n will widen the clearance between the print head and the paper If you notice abrasion even with the media type set correctly to match the paper set the printer to prevent paper abrasion using the ope...

Страница 404: ...setting in the printer driver For Windows Adjusting Intensity For Mac OS Adjusting Intensity Copying Setting Items for Copying Check6 Do not print outside recommended printing area If you print outsid...

Страница 405: ...onger ink drying time This allows the printed surface to dry preventing smudges and scratches For Windows 1 Make sure printer is turned on 2 Open printer driver setup window Opening Printer Driver s S...

Страница 406: ...Are Unsatisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This printer performs automatic cleaning when necessary to keep printouts...

Страница 407: ...Scanning Problems Mac OS Scanning Problems IJ Scan Utility Error Messages IJ Scan Utility Lite Error Messages Scanner Driver ICA Driver Error Messages 407...

Страница 408: ...Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 408...

Страница 409: ...d to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 With network connection check the connection status and reconnect as needed Check 5 Restart the computer...

Страница 410: ...website Check 2 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 3 Make sure that the application supports the ICA driver You c...

Страница 411: ...nd try scanning again If you still cannot communicate restart the computer With network connection check the connection status and reconnect as needed If the same error message still appears restart t...

Страница 412: ...ed for detection is scanned Make sure the Docu ment Language in the Settings General Set tings dialog matches the document language Make sure there is text in the document Cannot communicate with scan...

Страница 413: ...Faxing Problems Problems Sending Faxes Problems Receiving Faxes Telephone Problems 413...

Страница 414: ...Problems Sending Faxes Cannot Send a Fax Errors Often Occur When You Send a Fax 414...

Страница 415: ...wer cord see Unplugging the Printer Note If the faxes stored in the printer s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the printer s memory...

Страница 416: ...by Screen Print ACTIVITY REPORT and check for an error Summary of Reports and Lists Check8 Is document loaded properly Remove the document and then reload it on the platen glass or in the ADF Loading...

Страница 417: ...ine condition or connection If the telephone line or connection is poor reducing the transmission start speed may correct the error Reduce the transmission start speed on TX start speed in Adv communi...

Страница 418: ...Problems Receiving Faxes Cannot Receive a Fax Cannot Print a Fax Quality of Received Fax is Poor 418...

Страница 419: ...he power cord all faxes stored in the printer s memory are deleted For details on how to unplug the power cord see Unplugging the Printer Note If the faxes stored in the printer s memory are deleted b...

Страница 420: ...nge it to a mode suited to your connection if necessary Setting Receive Mode Check7 Is FAX RX reject set to ON Select OFF for FAX RX reject in Security control under Fax settings For details refer to...

Страница 421: ...he sender to check whether the scanning area of the fax device is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax device compatible with...

Страница 422: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 422...

Страница 423: ...tly Check that the telephone line cable is connected correctly Connecting Telephone Line Check2 Is telephone line type of printer or external device set correctly Check the telephone line type setting...

Страница 424: ...vice such as an external telephone an answering machine or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telepho...

Страница 425: ...Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Shows Wrong Language 425...

Страница 426: ...plug printer leave it for at least 3 minutes and then plug it back in and turn it on again If this does not solve the problem contact your nearest Canon service center to request a repair Important Do...

Страница 427: ...printer driver setup window and in Auto Power in Maintenance sheet select Disable for Auto Power Off If you are using a Mac OS and if you do not want the printer to turn off automatically Open Canon I...

Страница 428: ...ts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB...

Страница 429: ...d on Check2 Connect USB cable properly As the illustration below the USB port is at the back of the printer Check3 Make sure Enable bidirectional support is selected in Ports sheet of properties dialo...

Страница 430: ...Installation and Download Problems Cannot Install MP Drivers Updating MP Drivers in Network Environment Windows 430...

Страница 431: ...st on left In Windows 7 or Windows Vista click Start and then click Computer 2 Double click the CD ROM icon in the window that appears If the contents of the CD ROM appear double click MSETUP4 EXE If...

Страница 432: ...omputer and then reinstall the MP Drivers Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD ROM or install them from the Canon website Note If the installer was stopped du...

Страница 433: ...ructions to install the latest MP Drivers that you downloaded In the connection method selection screen select Use the printer with wireless LAN connection The printer is detected automatically in the...

Страница 434: ...Errors and Messages An Error Occurs Message Appears 434...

Страница 435: ...e When an error occurs a message is displayed on the computer screen or the LCD Depending on the error a Support Code error number is displayed on the computer screen or the LCD When a Support Code an...

Страница 436: ...For details on how to resolve errors see List of Support Code for Error Note For details on how to resolve errors without Support Codes see Message Appears 436...

Страница 437: ...appropriate action Check page size Press OK The size of the loaded paper is different from that specified in the paper size setting Load the same size of paper as that specified in the paper size set...

Страница 438: ...n check the following If you are using a relay device such as a USB hub disconnect it connect the printer directly to the computer and retry the printing If printing starts normally there is a problem...

Страница 439: ...ot spool successfully due to insufficient disk space Delete any unnecessary files to increase the amount of free space on the disk Could not spool successfully due to insufficient memory Close other a...

Страница 440: ...of the next survey To send the information automatically see Changing confirmation screen setting If you do not agree to participate in survey program Click Do not agree The confirmation screen closes...

Страница 441: ...ime of the next survey If you select No the information will be sent automatically Note If you select Uninstall the Inkjet Printer Scanner Fax Extended Survey Program is uninstalled Follow the on scre...

Страница 442: ...he Inkjet Printer Scanner Fax Extended Survey Program icon will appear in the dock at the time of the next survey If you do not agree to participate in survey program Click Do not agree The confirmati...

Страница 443: ...Utilities folder and Inkjet Extended Survey Program folder 2 Double click Canon Inkjet Printer Scanner Fax Extended Survey Program icon Do not display the confirmation screen when information is sent...

Страница 444: ...in response Support Code Appears on LCD and on Computer Screen 1000 to 1ZZZ 1000 1200 1300 1403 1470 1471 1472 1473 1474 1475 1476 1640 1700 1701 1890 2000 to 2ZZZ 2114 2123 2700 2801 2802 2803 2900...

Страница 445: ...6940 6941 6942 6943 6944 6945 6946 9000 to 9ZZZ 9500 A000 to ZZZZ B202 B203 B204 B205 For paper jam support codes see also List of Support Code for Error Paper Jams 445...

Страница 446: ...procedure as shown below If you can see the jammed paper at the paper output slot or the rear tray 1300 If you cannot see the jammed paper at the paper output slot or the rear tray Paper Is Jammed ins...

Страница 447: ...per output slot or from rear tray whichever is easier Hold the paper with both hands and pull it out slowly so as not to tear it Note If you cannot pull out the paper turn the printer back on without...

Страница 448: ...y We recommend using paper sizes other than A5 to print documents with photos or graphics A5 paper may curl and jam as it leaves the printer If the measures above do not solve the problem contact your...

Страница 449: ...f the printer after making sure it has completed sending or receiving all the faxes Do not unplug when turning off the printer If you unplug the power cord all the faxes stored in the printer s memory...

Страница 450: ...e the print head cartridge holder to the far right or left whichever makes it easier to remove the paper When moving the print head cartridge holder hold the top of the print head cartridge holder and...

Страница 451: ...paper tears when you pull out it a bit of paper may remain in the printer Check the following and remove any remaining paper Any paper left under the print head cartridge holder Any small bits of pape...

Страница 452: ...screen when you resume printing after removing all the jammed paper there may be some paper still inside the printer Check the printer again for any remaining bits of paper If the measures above do no...

Страница 453: ...e paper guides with the both edges of the paper when you load paper in the rear tray Set paper information for the paper in the rear tray After carrying out the above measures press the printer s OK b...

Страница 454: ...1200 Cause Scanning unit cover is open What to Do Close the scanning unit cover and wait for a while Do not close it while you are refilling an ink tank 454...

Страница 455: ...depleted Please note that if you continue to PRINT or COPY when the remaining ink is below the lower limit line the printer may consume excess ink as it attempts to return to normal image quality aft...

Страница 456: ...a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printe...

Страница 457: ...removed from the print head cartridge holder If the protective material or tape is still there remove it and close the scanning unit cover If this does not solve the problem contact your nearest Canon...

Страница 458: ...orientation on the platen glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the loaded paper is correct For automatic print head alignment load A4 or Letter s...

Страница 459: ...Load print head alignment sheet on platen glass Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2 Slowly close document cover and press pri...

Страница 460: ...4103 Cause Cannot perform printing with current print settings What to Do Press the printer s Stop button to cancel printing Then change the print settings and retry printing 460...

Страница 461: ...this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not til...

Страница 462: ...this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the faxes stored in the printer s memory are deleted Do not til...

Страница 463: ...ush the joint buttons until they click into place Turn the printer back on If this does not solve the problem contact your nearest Canon service center to request a repair Important When clearing an i...

Страница 464: ...ay be able to resolve it by replacing the print heads For details click here Important If the error recurs after replacing the print heads contact your nearest Canon service center to request a repair...

Страница 465: ...Cleaning the Print Head Performing System Cleaning 465...

Страница 466: ...unplug the power cord all the faxes stored in the printer s memory are deleted Do not tilt the printer when moving it since the ink may leak out When transporting the printer for repairing it see Rep...

Страница 467: ...unplug it Plug in the printer again and turn it back on If this does not solve the problem contact your nearest Canon service center to request a repair Important If you unplug the power cord all the...

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