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Troubleshooting > Version Upgrade > Updater > FAQ
Troubleshooting > Version Upgrade > Updater > FAQ
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FAQ on General Matters of Updater
No.1
Q: What preparation is needed in each installation method?
A: See the table below for preparation required in each installation method.
• For updating firmware
Installation
Method
Enabling
[Update
Firmware]
Button of User
Mode
UGW-linked
Download and
Update
Yes
Yes
Yes
-
-
UGW-linked
Download
Yes
Yes
Yes
-
-
• For install Application
Installation Method
Enabling [Install Application/
LMS-linked Installation
Yes
-
LMS-linked installation via Remote UI
Yes
Yes
T-5-12
T-5-13
No.2
Q: How can operations using Updater be masked on the users' side?
A: Be sure to perform the following from the service mode.
• Masking Firmware Installation
Setting Device Service Mode
SERVICE MODE >FUNCTION GR. >MEAP >CDS-
FIRM
(On -> Off)
• Masking Application Installation
Setting Device Service Mode
SERVICE MODE >FUNCTION GR.>MEAP >CDS-
MEAP
(On -> Off)
No.3
Q: Can the communication be cancelled during the communication test?
A: No. During the communication test, there is no “Cancel” button.
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