60
Troubleshooting
Troubleshooting Installation
Problem
Possible Cause
Try This
Cannot
install the
printer driver
Procedure
followed
incorrectly
See “Installing the Printer Driver” on page 75. Follow the installation
instructions from the
Easy Setup Instructions
packaged with your printer.
Previous or same
printer driver
version already
installed
Always uninstall the previous version of the printer driver before installing
the new version. See “Uninstalling the Printer Driver” on page 77. Try
reinstalling the printer driver. The printer must be turned off before
reinstalling the printer driver. If the problem persists, contact the Canon
Customer Care Center.
Other
applications
running in the
background
Other open applications on your computer can interfere with the
installation routine. Close any software applications, including any virus
detection software, on your computer before reinstalling the printer driver.
See “Installing the Printer Driver” on page 75.
Installation
not starting
automatically
when CD-ROM is
inserted into
drive
W
INDOWS
If printer driver installation did not start automatically when you
loaded the CD-ROM:
1.
For Windows XP:
Click
Start
, then
My Computer
, then right-click the
CD-ROM
drive, then choose
Explore
from the drop-down menu.
For other Windows versions:
Double-click
My Computer
on the
Windows desktop, then right-click the
CD-ROM
drive, then choose
Explore
from the drop-down menu.
2. Double-click
msetup.exe
.
If you install the printer driver by clicking
Start
, then
Run
, specify
the correct CD-ROM drive and file name (
D:\msetup.exe
, where
D
is
the CD-ROM drive).
M
AC
OS
Double-click the
CD-ROM
icon on your desktop.
S530D QSG.book Page 60 Tuesday, May 7, 2002 4:14 PM
Содержание BJC-S530D
Страница 1: ...S530D Photo Printer Quick Start Guide...
Страница 26: ...22 Advanced Print Features...
Страница 78: ...74 Troubleshooting...
Страница 96: ...92 Index W warranty 86 Z ZoomBrowser EX 50 installing 49 using 51 viewing photos 51...