I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job
completed, filter error or no driver" is displayed. (Linux®)
Do the following (this example shows the QL-820NWB):
For Ubuntu, we recommend checking if any "driverless" driver is listed in the Make and Model column of the CUPS Web Interface:
1. Open "http://localhost:631/printers" in your browser.
2. Click [
Printers
].
3. Check if "driverless" is listed in your printer driver's Make and Model column and click the model name.
4. Go to [
Administration
], and click [
Delete Printer
].
5. Confirm that "driverless" has disappeared from the Make and Model column.
1. Connect your QL-820NWB printer to the computer using a USB cable.
2. Run the following commands in the terminal to uninstall the old driver:
sudo dpkg -P ql820nwbcupswrapper
sudo dpkg -P ql820nwblpr
3. Open "http://localhost:631/printers" in your browser.
4. Click [
Printers
] and then select your QL-820NWB printer.
5. Select [
Delete Printer
] from the [
Administration
] menu.
6. Confirm that the QL-820NWB printer is no longer listed on the page.
7. Run the following command to install the lib32z1 32 bit package:
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