GT-3 Series
7. Troubleshooting
131
Error
code
Message
Meaning
Solution
3000
PC Communication Error
GT-3 failed to receive the print data
from the PC.
Check the connection between the PC and GT-3, and
send print data again. If it has no effect, reboot both the
PC and GT-3.
This error occurs when the USB cable is disconnected
during data transmission, or data transmission is
canceled on the PC.
3001
PC Communication Error
The PC will not receive the data sent
from GT-3.
Check the connection between the PC and GT-3, and
retry the PC operation with the GT-3 tools. If it has no
effect, reboot both the PC and GT-3.
This error occurs when the USB cable is disconnected
during data transmission, or GT-3 tools are canceled in
sending data to the PC.
3002
PC Data Error
GT-3 received the data that is not
supported.
Check the connection between the PC and GT-3, and
send print data again. Or reboot both the PC and GT-3.
3003
PC Data Error
No compatibility of version between the
PC driver and the GT-3 firmware.
GT-3 Firmware is old though the Printer Driver is
upgraded. Confirm the versions and upgrade the
firmware.
3004
3005
3010
3013
3014
PC Data Error
USB connection error between PC
and GT-3
Confirm the data (AR3 file and firmware programs ) are
correct. Check the connection between the PC and
GT-3, and send print data again. Or reboot both the PC
and GT-3. These errors may occur when GT-3
malfunctions in improper environment. You can print if no
error is indicated.
3100
PC Data Error (with White)
GT-341 received the print data with
White print data included.
Confirm that the Machine Mode is GT-341 by Printer
Driver. GT-341 cannot receive the print data with White
print data included.
3101
PC Data Error (381 mode)
GT-361 received the print data with 4
White Print Head data included.
Confirm that the Machine Mode is GT-361 by Printer
Driver. GT-361 cannot receive the print data with four
White Print Head data included.
3407
Blank Data
GT-3 received blank data, the print
data with no print data included (e.g.
255 white) was made and sent to
GT-3, the image was larger than the
print area and some blank part was
sent to GT-3.
Confirm the print data with GT-3 File Viewer. Confirm the
print area and paper size with e.g. Photoshop Print
Preview.
3408
PC Data Error (too large)
The size of the received print data was
too large.
**
3410
3411
3412
PC Data Error
USB connection error between PC
and GT-3
Confirm the data (AR3 file and firmware programs ) are
correct. Check the connection between the PC and
GT-3, and send print data again. Or reboot both the PC
and GT-3. These errors may occur when GT-3
malfunctions in improper environment. You can print if no
error is indicated.