If You Are Having Difficulty with Your Machine
> If You Are
Having Difficulty with Your Machine's Network
If You Are Having Difficulty with Your Machine's Network
For technical help, you must contact Brother customer support.
If you think there is a problem with your machine, check the following topics. You can correct most problems
yourself.
If you need additional help, go to your model's
FAQs & Troubleshooting
page at
.
>> I Cannot Complete the Wireless Network Setup Configuration
>> My Brother Machine Cannot Print or Scan over the Network
>> I Want to Check that My Network Devices are Working Correctly
I Cannot Complete the Wireless Network Setup Configuration
Turn your wireless router off and back on. Then, try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.
Cause
Action
Interface
Your security settings (SSID/
Network Key) are not
correct.
Confirm the security settings using
Wireless Setup Helper
. For
more information and to download the utility, go to your model's
Downloads
Select and confirm that you are using the correct security settings.
-
See the instructions supplied with your wireless LAN access
point/router for information on how to find the security settings.
-
The manufacturer's name or model number of the wireless LAN
access point/router may be used as the default security settings.
-
Consult with the access point/router manufacturer, your Internet
provider, or network administrator.
Wireless
Your Brother machine's MAC
address is not allowed.
Confirm that the Brother machine's MAC Address is allowed in the
filter. You can find the MAC Address on your Brother machine's
control panel.
Wireless
Your wireless LAN access
point/router is in stealth
mode (not broadcasting the
SSID).
•
Enter the correct SSID name or Network Key manually.
•
Check the SSID name or the Network Key in the instructions
supplied with your wireless LAN access point/router and
reconfigure the wireless network setup.
Wireless
Your security settings (SSID/
password) are not correct.
Confirm the SSID and password.
When you are configuring the network manually, the SSID and
password are displayed on your Brother machine. If your mobile
device supports the manual configuration, the SSID and password
will be displayed on your mobile device’s screen.
Wi-Fi Direct
You are using Android
™
4.0. If your mobile device disconnects (approximately six minutes after
using Wi-Fi Direct), try the one-push configuration using WPS
(recommended) and set the Brother machine as a Group Owner.
Wi-Fi Direct
Your Brother machine is
placed too far from your
mobile device.
Move your Brother machine within about 3.3 feet (1 metre) of the
mobile device when you configure the Wi-Fi Direct network settings.
Wi-Fi Direct
There are some obstructions
(walls or furniture, for
example) between your
machine and the mobile
device.
Move your Brother machine to an obstruction-free area.
Wi-Fi Direct
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Содержание DCP-J1700DW
Страница 1: ...Online User s Guide DCP J1700DW DCP J1800DW 2022 Brother Industries Ltd All rights reserved ...
Страница 17: ... Check the Ink Volume Page Gauge Settings Screen Overview Error and Maintenance Messages 12 ...
Страница 19: ... Check the Ink Volume Page Gauge 14 ...
Страница 27: ...Home Paper Handling Paper Handling Load Paper Load Documents 22 ...
Страница 81: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print Using AirPrint 76 ...
Страница 113: ... WIA Driver Settings Windows 108 ...
Страница 116: ...Home Scan Scan from Your Computer Mac Scan from Your Computer Mac Scan Using AirPrint macOS 111 ...
Страница 130: ... Copy Documents on A4 Paper and Cut the Paper in Half 125 ...
Страница 139: ... Change the Default Print Settings Windows Print Settings Windows Cut Print Using AirPrint macOS 134 ...
Страница 156: ...Related Information Use the Wireless Network 151 ...
Страница 217: ...Related Information Set Up Brother Web Connect 212 ...
Страница 288: ...Related Topics Other Problems 283 ...
Страница 292: ... Clean the Print Head Using Web Based Management 287 ...
Страница 351: ...Home Appendix Appendix Specifications Supply Specifications Brother Help and Customer Support 346 ...
Страница 360: ...ASA Version 0 ...