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K2200 Series | 

User Guide | 5.0

Displays, Alarms, and Printing

EN 

| 34

Bosch Security Systems | 7/03 | 17376 v1.1 / 47491C

P1 – Personnel

This report produces a list of all keyholders in the system. The PIN code will only be printer if your editor
level allows.

Figure 13: Sample P1 – Personnel Printout

Readykey K2200     PERSONNEL REPORT

   DATE: 11-11-93   TIME: 16:53  REQUESTED BY MASTER KEY       PAGE 1

PERS. ID        NAME           TOKEN CODE   ACCESS CODE   PIN NO

0001         MASTER KEY         D3062425        1          1609

0002         JONES A            8824A474        1          5613

0003         SMITH J            3A33642A        1          3446

0004         BROWN IM           C824B4BC        3          8249

0005         BAXTER OT          5503E480        3          4854

0006         TAYLOR TB          8C25D403        3          1524

0007         ROYLE TS           6903F4F4        3          9099

0008         LEE SA             230314F3        3          9030

0009         LIDDY BP           C824942B        3          2941

0010         BORRELL LA         4E02C491        3          5435

0011         WALKER STM         74665451        3          6736

Содержание K2200 Series

Страница 1: ...EN User Guide Readykey Controllers K2200 Series ...

Страница 2: ... Time Profiles 24 4 3 1 How Time Profiles Work 25 4 3 2 Examples 25 4 3 3 The PR Command 26 4 3 4 Creating a Time Profile The T Command 26 4 4 System Administration 27 4 4 1 Changing the Date and Time The C Command 27 4 4 2 Manual Lock Unlock The L Command 27 5 0 Displays Alarms and Printing 28 5 1 Normal Operation 28 5 1 1 Master Controller 28 5 1 2 Slave Controller 28 5 1 3 Master and Slave 28 5...

Страница 3: ...ed System Sheet 1Error Bookmark not defined Figure 23 Windows Based System Sheet 2Error Bookmark not defined Figure 24 Standalone System 52 Figure 25 No Access to Editor 53 Figure 26 Cannot Add Delete Keys 54 Table of Tables Table 1 K2200 Series User Guide Organization 4 Table 2 Other Literature Referenced 4 Table 3 Type Styles Used in Manual 4 Table 4 K2200 Series Specifications 7 Table 5 Editor ...

Страница 4: ... conventions are intended to call out important features items notes cautions and warnings that the reader should be aware of in reading this document 1 3 1 Type Styles Used in this Manual To help identify important items in the text the following type styles are used Table 3 Type Styles Used in Manual Bold Text Usually indicates selections that you may use while programming your panel May also in...

Страница 5: ...ystem DTR Delay Transmit Receive DR Door EMF Electro Motive Force FIFO First In First Out GND Ground HBC High Breaking Capacity ID Identity IP Input or Internet Protocol LED Light Emitting Diode LK Lock LRT Lock Release Time MOV Metal Oxide Varistor MS Alarm Module Sensors MS DOS Microsoft Disk Operating System OVRD Override PAL Primary Access Level PB Pass Back PB TIM Pass Back Timeout PBC Pass B...

Страница 6: ...he Federal Communications Commission This booklet is available from the U S Government Printing Office Washington D C 20402 stock no 004 000 00450 7 FCC Registration Number IDHM32Y6K2000 1 5 2 UL Listing UL 294 Access Control System Units When installing the K2200 series controllers the following should be noted 1 5 3 HEALTH AND SAFETY It must also comply with any local Fire Health and Safety regu...

Страница 7: ...ster key plus 32 editor keys each with optional password and editor level Access Codes 128 comprising two access levels each with a time profile Access Levels 128 Time Profiles 128 each comprising 3 time periods max 32 time periods Holiday Profiles 24 each comprising 20 holiday periods max 254 holiday periods System Holidays 20 for controlling access on public holidays Transactions 2500 most recen...

Страница 8: ...lly mounted close to the door that detects the unique code in a key or card and passes it to the door controller where the access decision is made There are several types of reader suitable for different purposes and environments Below are some of the special types of reading devices Request to Exit Switch Sometimes a reader is used on both sides of a door controlling both entry and exit from an a...

Страница 9: ...odule is a Readykey Alarm Module or Alarm Event Manager AEM Alarm modules are optional devices that allow extra inputs points or zones to be monitored and report alarms if activated Each alarm module has 8 inputs that can be enabled and disabled manually or automatically at certain times The alarm modules also have 8 relay outputs that can be activated by alarm inputs system events such as door le...

Страница 10: ... an access code Likewise removing an editor key will not have any effect on its use as normal access key The exception to this is the master programming key Editor Keys Up to 32 editor keys can be assigned each one with its own individual password and editor level Only the master key can add delete and modify the use of the editor keys Note All editor keys including the master are normal Readykey ...

Страница 11: ...rator Installer 0 none Yes Yes Yes 1 P1 P9 HE K Yes Yes 2 L Yes Yes Yes 4 AC AL E Yes Yes 8 D Yes Yes 16 T PR Yes Yes Yes 32 C Yes Yes Yes 64 V Yes Yes 128 A N Yes Yes 256 MR MS RE Yes Yes 512 DC Yes Yes 1024 HR HP Yes Yes Yes 2048 DP Yes Total 4095 1271 1850 Master Key Commands The following commands can only be issued when the master key is used Table 7 Master Key Commands Command Actions I Admi...

Страница 12: ...mpt 10 Enter the editor level to be assigned to the key see Editor Keys for editor level values E3 LEVEL 0 The value must be between 0 and 4095 0 means the key can only accept alarms 4095 gives access to all but the master key only commands Press the ENT key Press NXT to go to the next field 11 The name you enter here will appear on printed reports of editor use and alarm acceptance when this edit...

Страница 13: ... The starting point for any operation within the Editor mode is the CMD prompt CMD _ Here you are being prompted to enter one of the commands that either alters the information stored in the door controller such as adding or deleting personnel or initiates an action such as a manual unlock Editor Levels The commands you can perform are determined by your editor level This is set by the person resp...

Страница 14: ... field the minus key has no action on the rightmost field the NXT key has no action If you move up or down using the arrow keys you remain in the same field but move to the record above or below FastFind The dot on the center of the arrow keys is the FastFind button In most commands if you press this you will receive the prompt FIND _ Here you can enter a record number and press ENT to move direct...

Страница 15: ...visible on the screen the flashing underline cursor will appear on the first character The cursor is always positioned on the next character to be changed You can use the following keys to move and alter the display see Table 9 Table 9 Display Altering Keys Key Name Description Left and Right Arrows The left and right arrow keys move the cursor to the left and right within the field The cursor alw...

Страница 16: ...s to enter a new value DR1 LRT 5 The cursor a flashing underline marks the character that will be overwritten by the next key press 2 When a valid key is pressed the new character will appear on the screen and the cursor will move to the next position DR1 LRT 1 3 Continue entering characters until you have completed the entry DR1 LRT 10 Use the left and right keys to move the cursor within the fie...

Страница 17: ...nless you have an accurate record you will not be able to delete the lost key from the system Twelve Character Name A better method is to use the 12 character name This method is easier to administer once all the keys are issued In this case whenever a key is issued a unique name can be entered The name may consist of up to 12 characters using A Z 0 9 and space SPC on the keypad Names should not s...

Страница 18: ...000 you can either Present the key to be added to the faceplate reader If the key is valid the addition of this key is complete and you will move directly to a prompt for the next key There is no need to press ENT or NXT Type the 8 character key code If for some reason you are not in possession of the key provided you know its 8 character code you can enter it here Use only the characters A F and ...

Страница 19: ...ID prompt CONFIRM VOID press Y to confirm and you will be returned to the CMD prompt Any other key will return you to the CMD prompt without voiding the key When a key has been voided it will be rejected by all the readers on the system and a No Access Unknown ID transaction will be produced This will not be the case if Slave door controllers are disconnected or not communicating with the master A...

Страница 20: ...r controllers is that they allow a time profile see Section 4 2 5 Time Profiles to control when a reader requires a PIN with the key or just the key When the time profile is active the PIN reader operates like a conventional key reader requiring no PIN When the time profile is inactive a key plus the PIN is required to gain access This feature must be set using the Doors D command although the tim...

Страница 21: ...needed covering the time restriction in this example 9 00 to 5 00 Monday to Friday Figure 6 will be used as a model in several examples Figure 6 Sample System Layout Sales Reception Sales Manager Accounts Stores Hazards Canteen Development Reader Request to Exit Front Door Side Door 1 2 3 5 6 8 9 11 12 10 4 7 4 2 2 Organizing Access Codes The best approach to organizing access codes is to consider...

Страница 22: ...ould be aware of the numbers assigned to each door In the example above for instance door 1 is the front door door 3 is the sales office from reception door 11 is the sales office from the corridor door 4 and door 12 are exit doors The table to the right shows which doors are associated with which door controller Table 10 Door to Door Controller Association Door Controller Door Numbers Master 1 2 ...

Страница 23: ...1 Secondary Time Profile 0 Primary Access Level 7 Access Level 7 1 4 1 4 Primary Time Profile 0 Secondary Access Level 8 Access Level 8 23 8 3 The next example allows keyholders through the front and side doors at all times but only into the sales office accounts and the canteen between 8 30am and 6 00pm Mon Fri 8 30am and 1 00pm Sat Secondary Time Profile 3 Time Profile 3 08 30 18 00 MTWTF H 08 3...

Страница 24: ...have passed with future holidays Holiday Periods The HR Command There are 24 possible holiday periods Each consists of a start date and duration The duration includes the start date itself For instance if you want a holiday period to cover Christmas Eve and Christmas Day you would enter a start date of 12 24 00 and a duration of 2 days For example if you want just a single day enter the start date...

Страница 25: ...irst minute of each time period until the end of the final minute of each time period on the days of the week to which it applies In addition if the holiday option is set for a time profile the time profile will not be active on any days contained in holiday profile 1 The following table describes the effect that a time profile has when applied to the functions it may control Table 12 Time Profile...

Страница 26: ...d press ENT CMD PR_ 5 Use the up and down arrow keys or FastFind to select the time period you want to change P1 START 00 00 6 Period Start Using the 24 hour clock enter the start time of the period and press ENT P1 START 00 00 Press NXT to go to the next field 7 Days of the Week This is an option field To make the time period active on a particular day of the week type a number as follows 1 Mon 2...

Страница 27: ...me or use the left and right arrow keys to move the cursor to the figures you want to change ENTER TIME 16 01 Note The cursor moves over the separator character to the next digit If you press CLR you should re enter the time with a space between the hours and minutes Press ENT when complete If the time you enter is invalid it will be adjusted to the nearest valid time 8 Press ESC to return to the ...

Страница 28: ... being presented to a reader A Request to Exit button being pressed The door being automatically open due to a time profile The door being opened by a Manual Unlock command Examples DOORS OPEN 1234 DOORS OPEN 1 4 5 2 Alarms The door controller is capable of reporting several types of alarm condition These are described below along with the screen display and printer transaction All alarm condition...

Страница 29: ... This causes all the doors on the door controller to open D C 1 OVERRIDE Printer Shown below is the alarm alarm cleared and acceptance report Figure 8 Door Controller Override Alarm 11 11 93 14 18 DOOR CTRLR 1 Override Alarm 11 11 93 14 18 DOOR CTRLR 1 Override Alarm Reset 11 11 93 14 18 DOOR CTRLR 1 MASTER KEY Local Override Accept Zone Alarm An alarm module input has been activated IP 001 ACTIVE...

Страница 30: ...alarm alarm cleared and acceptance report Figure 11 Case Tamper Alarm 11 11 93 17 49 DOOR CTRLR 1 Anti tamper Alarm 11 11 93 17 50 DOOR CTRLR 1 Alarm Cleared 11 11 93 17 50 DOOR CTRLR 1 MASTER KEY Local Alarm Accepted Alarm Module Tamper An alarm module case has been opened MODULE 01 ALARM Printer Shown below is the alarm alarm cleared and acceptance report Figure 12 Alarm Module Tamper Alarm 11 1...

Страница 31: ...re 5 3 1 Update Progress If changes are made that affect a slave door controller these will automatically be sent However if a large number of changes are made or the slave is not connected the changes will be stored This display indicates how many updates are currently stored for each door controller Once the door controller communications are restored you should see the number decrease to 0 D C ...

Страница 32: ...nected after a period of time all the high priority events will be printed first This will result in the events appearing on the printer apparently in the wrong order This effect will also be observed if any high priority events occur while you are in Editor mode 5 4 4 Printing Reports Nine different reports can be produced from within Editor mode These include a list of keyholders past events and...

Страница 33: ...start date and time plus an end date and time The defaults are the earliest possible date and time and the current date and time STRT DT 00 00 00 STRT TIME 00 00 END DT 11 11 93 END TIME 17 13 Use NXT to enter any other date and time as the report range Press ENT after making any changes Press FastFind at any point to accept the entered values and start the report 7 Printing If the printer is conn...

Страница 34: ... Printout Readykey K2200 PERSONNEL REPORT DATE 11 11 93 TIME 16 53 REQUESTED BY MASTER KEY PAGE 1 PERS ID NAME TOKEN CODE ACCESS CODE PIN NO 0001 MASTER KEY D3062425 1 1609 0002 JONES A 8824A474 1 5613 0003 SMITH J 3A33642A 1 3446 0004 BROWN IM C824B4BC 3 8249 0005 BAXTER OT 5503E480 3 4854 0006 TAYLOR TB 8C25D403 3 1524 0007 ROYLE TS 6903F4F4 3 9099 0008 LEE SA 230314F3 3 9030 0009 LIDDY BP C8249...

Страница 35: ...D BY MASTER KEY PAGE 1 DOOR NO DOOR NAME RELEASE TIME OPEN TIME TIME PROFILE LOCK MODE PIN TP 01 FRONT DR IN 7 15 1 1 5 0 02 ACCOUNTS 5 15 0 1 7 1 03 SALES RECEP 5 15 0 1 0 04 FRONT DR OUT 0 0 0 0 05 DEVELOPMENT 5 15 0 1 0 06 STORES 5 15 0 1 0 07 HAZARDS 5 15 0 1 0 08 CANTEEN 5 15 0 1 0 09 SIDE DR IN 5 15 0 1 0 10 SALES MNGR 5 15 0 1 0 11 SALES CORR 5 15 0 1 0 12 SIDE DR OUT 0 0 0 0 13 DOOR 13 5 0...

Страница 36: ...od not assigned Period not assigned Period not assigned Secondary 000 Period not assigned Period not assigned Period not assigned 002 1 4 8 9 12 Primary 001 Period 01 08 45 17 30 on MTWTF H Period 02 08 45 13 00 on SSH Period not assigned Secondary 000 Period not assigned Period not assigned Period not assigned 003 1 12 Primary 001 Period 01 08 45 17 30 on MTWTF H Period 02 08 45 13 00 on SSH Peri...

Страница 37: ...that have been assigned responses are shown YES Isolated either manually or by a time profile Isolated NO Zone is active CLEAR Input is in its normal condition State ALARM Input is in alarm state Figure 16 Sample P4 System Status Printout Readykey K2200 DOOR AND ALARM STATUS REPORT DATE 11 11 93 TIME 10 24 REQUESTED BY MASTER KEY PAGE 1 DOOR CONTROLLER 01 DOOR DOOR NAME STATE ALARM STATE EMERGENCY...

Страница 38: ...3 09 00 FRONT DR IN Automatic Unlock 11 11 93 09 00 ZONE 1 Auto Zone Disable 11 11 93 09 00 ZONE 2 Auto Zone Disable 11 11 93 09 11 MASTER KEY Editor On Panel 11 11 93 09 12 SALES RECEP BAXTER OT Access Authorized 11 11 93 09 13 SALES RECEP Request to Exit 11 11 93 09 14 SALES RECEP No Access Unknown ID 11 11 93 09 14 FRONT DR IN BORRELL LA Access Authorized 11 11 93 09 15 SALES RECEP TAYLOR TB Ac...

Страница 39: ...CK TIME READER LOCK MASTER Readykey K2200 01 02 03 04 00 1 02 Readykey 2000N 05 06 07 08 00 03 Readykey 2000N 09 10 11 12 00 04 Readykey 2000N 13 14 15 16 00 EDITOR NO EDITOR NAME EDITOR LEVEL TOKEN CODE EDITOR PASSWORD MASTER MASTER KEY D3062425 1 JOE SMITH 4095 8824A474 JOES 2 FRED BROWN 1271 3A33642A FREDDY P7 Alarm Data This report gives details of alarm inputs and responses as defined by the ...

Страница 40: ... 00 00 00 0 00 00 00 0 00 00 00 0 00 00 00 0 00 00 00 0 00 00 00 0 00 00 00 0 5 5 2 Header The HE Command Two features are provided the header text that appears at the top of each page and whether or not a new page is started and a header printed at the end of each page of on line transactions Header Text The text that appears at the top of every report can be changed to reflect the site name or a...

Страница 41: ...ng EN 41 Bosch Security Systems 7 03 17376 v1 1 47491C HEADER ENABLE N Type Y for on line transactions to start a new page and print the header Press ENT Type N for continuous transaction printing without break Press ENT Press ESC to go back to CMD prompt ...

Страница 42: ...ion Guide Bosch P N 46513 PAC P N 17375 If the value is non zero i e between 1 and 255 door monitoring is enabled This means that the door controller expects a switch to open when the door is opened and to close when the door is closed If no door monitoring switch is fitted this value should be set to 0 If a door monitoring switch is fitted and this value is set to 0 and the switch will be ignored...

Страница 43: ...saction It may also operate as a Request to Exit switch in that if it is opened the lock will also operate A door open time must be set to allow this feature to operate Door left open reports will also be generated if it is used as a door monitoring switch 2 Emergency Override Free Exit DR2 when opened produces an Emergency Override On transaction when closed produces an Emergency Override Off tra...

Страница 44: ...escription Unset RTE with Lock Output normal operation Set E with no Lock Output 1 Request to Exit Without Lock Activation This option is designed for use on the secure side of a door where exit is via a handle etc Pressing the Request to Exit switch simply informs the system that someone has left the area Unset Lock release time operates normally 2 Lock as Soon as Possible Set Lock de activated a...

Страница 45: ...ess NXT to go to the next field 8 Door 1 Lock Mode 2 Options This display consists of 8 more option settings represented either by a number or a dash Each setting is changed by pressing a number between 1 and 8 When set the number will appear when not set a dash will replace the number At startup all settings will be off DR 1 M2 Table 20 Lock Mode 2 Options Options Description Set RTE with no lock...

Страница 46: ... have an alarm module connected This means a maximum of 16 modules per system four on each door controller although only two on a Readykey K1200 Each alarm module has 8 possible inputs These are numbered 1 to 8 on each alarm module When reporting however the zone number 1 to 128 is used The zone number is as shown in the following table Table 21 Zone Number Zone Numbers Input Number Location 1 2 3...

Страница 47: ...alarm module Indicate the presence of the alarm module on a reader channel by setting option 5 of the lock mode using the D command see Section 6 1 7 Using the D Command Define one or more input responses using the MR command see Alarm Module Responses The MR Command A response consists of two items a manual switch see Alarm Module Responses The MR Command Time Profile and a time profile see Secti...

Страница 48: ...Relay Any alarm module relay on the same door controller can be set when a point is activated The number you enter is the number of the relay according to the table Table 23 Relay Numbers Module Location Relays Channel 1 1 2 3 4 Channel 2 5 6 7 8 Channel 3 9 10 11 12 Channel 4 13 14 15 n a Not available on Readykey K1200 door controllers Note The fourth relay on alarm module 4 is not available for...

Страница 49: ... not be deactivated until all such alarms are cleared This is the same as the default action given to relay 1 if not programmed otherwise Door Left Open on any door 2 This code will activate a relay if any of the four doors on the door controller are left open and it will be deactivated when all the doors are closed This is the same as the default action given to relay 3 if not programmed otherwis...

Страница 50: ...ill remove any timed activation DR 1 RLY 1 TP 0 Press the ENT key Press NXT to go to the next field 6 Door 1 Relay 1 System Event Enter a system event 0 15 as shown in the table above DR 1 RLY 1 SYS 0 Press the ENT key Press NXT to go to the next relay There are a total of 4 relays each with a time profile and system event value Press ESC to return to the CMD prompt Examples To have each door cont...

Страница 51: ...s Controllers Installation Guide Bosch P N 46513 PAC P N 17375 Where instructions are given e g add access group refer to the appropriate section of this document for details The following problems are covered Key not working access not allowed through one of the doors in the system No access to Editor mode User cannot add delete keys etc Note It is assumed that the system has been commissioned an...

Страница 52: ...me see System Supervisor Locked in out due to passback see System Supervisor Wrong PIN entered Enter correct PIN Read transaction generated LED Activity No Access Locked Out No Access Time No Entry Exit Passback Incorrect PIN Access Authorised System allows access Door not opening due to hardware fault call Installer No Yes No Access Unknown ID Key not in the system Yes LED green Yes Door Opening ...

Страница 53: ...y does not have the required privileges Editor key is faulty Editor is faulty Figure 23 No Access to Editor Present Key to the Editor T displayed Yes Key not an Editor or does not have privileges to access Editor see System Administrator No Present another known valid key to the Editor T displayed No Fault with Editor contact Installer Yes Fault with Editor contact Installer Faulty key ...

Страница 54: ...ete Keys Figure 24 Cannot Add Delete Keys Present Key to the Editor CMD displayed Yes Press A to add a key or V to delete a key and press ENT No Not a valid Editor Key contact System Administrator Yes Editor Key does not have privileges to Add keys Invalid Ed Level displayed No Add Delete Key This is for caption text ...

Страница 55: ...e Active Anti Tamper Alarm A reader has been disconnected or its cable has been broken 1263 02 12 93 15 33 DOOR NAME Anti tamper Alarm Auto Relay Reset A relay either on the door controller main or an alarm module relay number has been reset by a time profile 1224 02 12 93 15 11 DOOR CTRLR 1 MAIN 1 Auto Relay Set 1231 02 12 93 15 11 DOOR CTRLR 1 3 Auto Relay Set Auto Zone Disable An alarm module i...

Страница 56: ...it Out of Hours A key has been allowed to pass through an exit door although a time profile would not normally let the key through A special lock mode option needs to be set on the door to allow this feature 1342 02 12 93 16 06 DOOR NAME KEYHOLDER Exit Out of Hours Free Exit This is a special condition where a door contact is fitted but no request to exit button is used Every time the door opens w...

Страница 57: ... this door until it has entered the pass back area 1475 02 12 93 17 08 DOOR NAME KEYHOLDER No Exit Passback high Override Alarm An override alarm input has opened all the doors attached to the door controller 1363 02 12 93 16 20 DOOR CTRLR 1 Override Alarm high Override Alarm Reset The override input has been cleared all the doors will close again 1364 02 12 93 16 20 DOOR CTRLR 1 Override Alarm Re...

Страница 58: ...Zone Restored ReArmed high A 2 High Priority Transactions These transactions are always sent to the printer before any other transactions Alarm Cleared Alarm Zone Active Anti Tamper Alarm Door Closed Door Left Open Emergency Override Off Emergency Override On Incorrect PIN Entry Local Alarm Accepted Local Duress Accepted Local Override Accept Manual Lock Manual Unlock No Access Holiday No Access L...

Страница 59: ... Key 15 CMD Command Prompt 13 Command Prompt CMD 13 Commands A Command 18 AC Command Access Codes 23 C Command Date and Time 27 D Command Door Reader features 42 E Command Editing Keys 19 HP Command Holiday Profiles 24 HR Command Holiday Periods 24 I Command 11 Installer 42 L Command Manual Lock Unlock 27 N Command PIN Codes 20 PR Command 26 T Command creating a Time Profile 26 Creating a Time Pro...

Страница 60: ...mmands 42 K Key Administration 17 Keys Alphanumeric Keys 15 CLR Key 15 Down Arrow 14 Fast Find 14 Left Arrow Key 15 Minus 14 Navigation Keys 14 Next 14 Right Arrow Key 15 The ESC Key 14 Up Arrow 14 L L Command Manual Lock Unlock 27 Leaving Editor Mode 13 Lock Mode Options 43 Mode 1 43 Mode 2 44 Lock Release Time 42 M Manual Lock Unlock with Time Profiles 27 Manual Locl Unlock 27 Manual Switch 47 M...

Страница 61: ...P2 Door Data 35 P3 Access Data 36 P4 System Status 36 P5 Transaction Prinout 37 P6 System Setup 38 P7 Alarm Data 39 P8 Time Profiles 39 P9 Holiday Profiles 40 Request to Exit Switch 8 Response Number 48 S Setting Access Codes 23 Slave Controller Display 28 Specifications 7 Summertime 27 System Administration 27 System Events 49 System Holidays 24 System Messages 31 Download Progress 31 Update Prog...

Страница 62: ... 2003 Bosch Security Systems 17376 v1 1 47491C Bosch Security Systems 130 Perinton Parkway Fairport NY 14450 9199 Customer Service 800 289 0096 Technical Support 888 886 6189 ...

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