BMW i, Руководство пользователя

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▷ Your Service Partner.
▷ BMW Roadside Assistance.
▷ BMW Accident Assistance.
Operating requirements
▷ Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW Con‐
nectedDrive services.
▷ Mobile reception.
▷ Standby state is switched on.
▷ In the data protection menu, a corresponding
level of permission has been selected and
granted for the transmission of data.
Teleservice Call
Principle
Teleservice data relating to a vehicle's service re‐
quirements is automatically transmitted by BMW
to the Service Partner when a service is due. If
possible, the Service Partner will contact you to
arrange a service appointment.
General
The Service Partner can use the transmitted data
to prepare for the necessary work in advance.
This reduces the length of the workshop visit.
Teleservice Report
Principle
The Teleservice Report sends technical data
about the vehicle to BMW at regular intervals as
needed. This is then evaluated for the ongoing
development of BMW products.
General
The Teleservice Report is free of charge and is
activated for vehicles that meet the following re‐
quirements:
▷ Certain technical requirements are met.
▷ Active BMW ConnectedDrive contract.
▷ Equipment with intelligent emergency call or
with ConnectedDrive services.
Neither personal information nor position data is
transferred.
Teleservice Battery Guard
Principle
If the battery charge state falls below certain val‐
ues, BMW will inform the customer or Service
Partner directly as warranted or the next time the
vehicle is started.
General
If required and possible, the Service Partner will
contact the customer to arrange a service ap‐
pointment.
Operating requirements
The Teleservice Battery Guard is available in
specific countries and under the following condi‐
tions:
▷ Certain technical requirements are met.
▷ Active BMW ConnectedDrive contract.
▷ Equipment with intelligent emergency call or
with ConnectedDrive services.
▷ To receive information from the Teleservice
Battery Guard, the contact details must be
saved in the BMW ConnectedDrive customer
portal.
Your Service Partner
Principle
A Service Partner can be selected new or
changed.
You have the option of contacting the Service
Partner.
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Services and applications COMMUNICATION
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