Legal basis
The intelligent emergency call system processes
personal data in accordance with the following
regulations:
▷
Protection of personal data: directive
95/46/EC of the European Parliament and of
the Council.
▷
Protection of personal data: directive
2002/58/EC of the European Parliament and
of the Council.
The ConnectedDrive contract concluded for this
function, as well as the relevant laws, ordinances
and directives of the European Parliament and
the European Council provide the legal basis for
the activation and function of the intelligent
emergency call system.
The relevant ordinances and directives govern
the protection of individuals in terms of process‐
ing personal data.
The intelligent emergency call system processes
personal data in accordance with European di‐
rectives on the protection of personal data.
The intelligent emergency call system processes
personal data only with the vehicle owner's con‐
sent.
The intelligent emergency call system and other
added-value services may only process personal
data with the express consent of the individual
affected by data processing, for example the ve‐
hicle owner.
SIM card
The intelligent emergency call system operates
via mobile communications through the SIM card
installed in the vehicle. The SIM card is perma‐
nently logged into the mobile telephone network
so a connection can be established quickly. The
data is sent to the vehicle manufacturer in the
event of an emergency.
Improving quality
The vehicle manufacturer also uses the data sent
as part of an emergency call to improve product
and service quality.
Position determination
Only the provider of the mobile telephone net‐
work is able to determine the position of the ve‐
hicle based on mobile telephone mast locations.
The network operator is not able to link the vehi‐
cle identification number to the telephone num‐
ber of the installed SIM card. Only the vehicle
manufacturer is able to link the vehicle identifica‐
tion number to the telephone number of the in‐
stalled SIM card.
Log data for emergency calls
The log data for emergency calls is saved in a
vehicle memory. The oldest log data is regularly
deleted. The log data includes information on
when and where an emergency call was placed,
for example in the event of an accident.
In exceptional cases, the log data can be read out
from the vehicle memory. It is usually only possi‐
ble for log data to be read out with a court order
and if the corresponding devices are directly
connected to the vehicle.
Automatic emergency call
The system has been designed so that an emer‐
gency call is triggered automatically following an
accident of a certain severity, which is detected
by the sensors in the vehicle.
Sent information
If an emergency call is made by the intelligent
emergency call system, the same information is
conveyed to the appointed emergency call cen‐
tre as is normally conveyed to the public rescue
coordination centre by the eCall statutory emer‐
gency call system.
Furthermore, the intelligent emergency call sys‐
tem also conveys the following additional infor‐
mation to an emergency call centre appointed by
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NOTES
Notes
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