the mobile device display, and confirm that
the two match.
8.
Select Bluetooth connection if necessary:
"Use BMW iDrive for phone calls, Bluetooth
audio and apps."
The mobile device is connected to the vehicle
and displayed in the device list.
Frequently Asked Questions
For the mobile device to work correctly, the pre‐
conditions have to be met and all the necessary
steps have to be carried out in the correct order.
Nevertheless, there may still be instances where
the mobile device does not function as expected.
In such cases, the following explanations may
provide assistance:
Why could the mobile telephone not be paired or
connected?
▷
Too many Bluetooth devices are paired to
the mobile telephone or the vehicle.
In the vehicle, delete Bluetooth connections
with other devices.
Delete the Bluetooth connection from the de‐
vice list on the mobile telephone and start a
new device search.
Too many Bluetooth devices with the same
function are registered.
▷
The mobile telephone is in power-save mode
or the battery is low.
Charge the mobile telephone and deactivate
power-save mode if necessary.
Why does the mobile telephone no longer re‐
spond?
▷
The applications on the mobile telephone are
no longer functioning.
Switch the mobile telephone off and on
again.
▷
Ambient temperature too high or too low to
operate the mobile telephone.
Do not subject the mobile telephone to ex‐
treme ambient conditions.
Why can telephone functions not be operated via
iDrive?
▷
No telephone functions are configured for the
mobile telephone.
Connect the mobile telephone with the tele‐
phone function.
Why are no phone book entries, not all entries or
incomplete entries displayed?
▷
The transfer of the phone book entries is not
yet completed.
▷
Under certain circumstances only the phone
book entries saved in the mobile telephone or
on the SIM card are transferred.
▷
It is possible that phone book entries with
special characters cannot be displayed.
▷
It may not be possible to transfer contacts
from social networks.
▷
The number of phone book entries to be
transferred is too high.
▷
The data volume of the contact is too large,
for example due to saved information such as
memos.
Reduce the data volume of the contact.
▷
A mobile telephone can only be connected as
an audio source or as a telephone.
Configure the mobile telephone and connect
it to the telephone function.
▷
A contact was created in the telephone con‐
tact list after the last synchronisation.
Re-synchronise the contacts: "Reload
contacts"
How can the telephone connection quality be
improved?
▷
Adjust the strength of the Bluetooth signal on
the mobile telephone; the procedure varies
from mobile telephone to mobile telephone.
▷
Insert the mobile telephone in the wireless
charging dock.
▷
Adjust the volume of the microphone sepa‐
rately in the sound settings.
Seite 80
CONTROLS
Connections
80
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