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High Performance IR CCTV Bullet Camera User Manual
APPENDIX A: TROUBLESHOOTING
APPENDIX A
Troubleshooting
Problem
Possible Cause
Nothing appears on the screen
- Check the power connection.
- Check the video signal cable connection to the monitor.
The video image is dim or not clear.
- If the camera lens is dirty, clean it with a soft, clean cloth.
- Adjust the monitor controls, if necessary.
- If the camera is facing a very strong light, change the camera position..
- Adjust the lens focus.
The screen is dark.
- Adjust the contrast control of the monitor.
- If you have an intermediate device, set the impedance (75Ω /Hi-Z) properly, and check the cable
connections.
The camera is not working properly and the
surface of the camera is hot.
- Verify that the camera is correctly connected to an appropriate regulated power source.
The MOTION DETECTION function is not working
- Is “MOTION DETECTION” mode turned on?
- Check the setting of the MD AREA.
The image on the monitor flickers
- Make sure that the camera isn’t facing direct sunlight or fluorescent light. If necessary,change the camera
position.
Colors are not quite right.
- Check the settings in the WHITE BAL menu.
The SENS-UP does not work.
- Verify that the AGC setting in the EXPOSURE menu isn’t set to OFF.
- Check the SHUTTER setting in the EXPOSURE menu.
