BIONIZER SUPPORT PAGES
27
TROUBLESHOOTING
CHEMICALS
WARNING: Chemicals usually used for swimming pool
maintenance require care in handling.
Bionizer has the
benefit of allowing the normal levels of chemicals used
for algae and bacteria control to be substantially
reduced whilst delivering spa and pool water in a
sparkling healthy condition.
Treat and choose the chemicals for your spa and pool
wisely.
• For instance the harshness and health risks of
Chlorine and Stabilizer (Cyanuric acid) can be largely
negated by the use of Hydrogen Peroxide or the
Bionizer 'Eco-Oxidizer' instead.
MY COPPER READING IS LOW / ZERO
SOLUTION:
1. Check Anodes for wear.
2. Increase Ionizing Time or Ionizing Output.
3. Check that the Bionizer is switched on.
4. Check that the Bionizer program is still set.
5. Check pH and Total Alkalinity levels.
6. Check that the pump is working.
7. If chlorine stabilizer has been used in the past, check
that stabilizer level is below 80 ppM. The only way to
reduce stabilizer level is by diluting. For example,
draining half the pool and refilling with fresh water.
8. Check to see that you have not used a flocculent that
removes metals from the water. If you have done so,
empty half the water from the pool / spa and refill -
adjust the Bionizer to start-up levels and re-ionize the
pool water to normal ion levels. Once normal levels are
achieved return Bionizer to normal operating mode.
9. Do the “Bucket Test” on page 24 to check that the
Ionizing output of the Bionizer is operating correctly. If
the pool water is low in copper, but the bucket test
shows a high result, follow this procedure :
a) Backwash the filter for 15 seconds or so and then
stop.
b) Then backwash the filter again for a second or two
and capture a small amount of the backwash water.
The sight glass on or near the filter is ideal for water
sample collection.
c) Test some of this water with the Bionizer Copper
Test Kit.
d) If the ion reading is high then the filter sand / media
is trapping ions. Backwash the filter and SLOWLY
pour about 500 ml of Hydrochloric Acid into the
skimmer box with the filter running. Wait for 15
minutes and test the copper in the pool again. If the
copper reading is still very low then change the
sand to Glass Medium for pool filters.
Please do this test before calling your distributor as
this information will enable them to quickly rectify
any malfunction.
10. If you are running a new pool with a cement/quartzon
type finish then it may be that the surface has released
small particles/dust (especially if you are brushing the
pool quite frequently) and these have been caught in
the filter and are causing the ions to be trapped. In this
case:
a) Backwash the filter (sand) or clean the filter
(cartridge).
b) Pour 500mL to 750mL Hydrochloric Acid into the
skimmer box while the pool pump is running. Pour
the acid slowly.
c) Attach a "sock" to the basket in the skimmer box.
Filter the pool normally for several weeks and clean
and replace the "sock" regularly during this time.
This should remove most of the particles from the
filter and the ions should then be released into the
pool. The "socks" are inexpensive and are readily
available at your nearest pool shop.
Scan the QR Code to open
the Troubleshooting page
of the Bionizer Web Site.
