Bender FTC470XDP, Руководство пользователя

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73 FTC470XDP_D00111_00_M_XXEN/02.2015
8. Service and support
8.1 Damage in transit
Damage in transit must be confirmed directly by the carrier. In case of doubt, please inform Bender
immediately:
Dipl.-Ing. W. Bender GmbH & Co. KG
Londorfer Straße 65
35305 Grünberg
+49 6401 807-0
8.2 Malfunctions
If the FTC470XDP leads to malfunctions in the connected system, please refer to the accompanying
technical manual.
8.2.1 What shall be checked?
Check whether …

the device is supplied by the correct supply voltage U
S

the BMS bus cable is correctly connected and terminated (120
Ω
)

the PROFIBUS cable is correctly connected and terminated (DIP switch)

the BMS address is correctly set

the PROFIBUS address is correctly set

the GSD file was transferred to the PROFIBUS DP master

the PROFIBUS DP command "requesting device type" to FTC470XDP:
ID No,0,BMS address of the FTC470XDP,0,20,0,0,0
leads to the following result:
ID No,0,BMS address of the FTC470XDP,0,20,201,0,0
Otherwise the FTC470XDP is already operating incorrectly

the PROFIBUS DP commands for FTC470XDP show the correct syntax.
8.2.2 Where do you get help?
If, after thorough reading of the technical manual and intensive fault location in your installation,
you cannot clear the fault signalled by the protocol converter FTC470XDP, please contact our tech-
nical sales office:
0049 6401 807-0
or contact us via the Internet:
info@bender-de.com