20 / EN
Manual Espresso Machine / User Manual
7
Troubleshooting
7.1 Problems, possible causes and remedies
Problem
Cause
Remedy
Coffee runs down the
side of the portafilter.
Portafilter (7) is not properly
inserted.
Turn the handle of the portafilter (7)
further to the right.
Edge of sieve is not free of
ground coffee
Turn off the machine, remove the portafil-
ter (7) holder and clean the
edges of the sieve.
Screen inside brew head (6) is
dirty.
Remove the screen in the brew head (6)
by removing the two screws that hold the
screen in place. Clean thoroughly with
warm water, dry and replace the screen.
Ensure the screws are tightly fixed back
on.
CAUTION! HOT.
Very little or no
coffee flows through
the portafilter.
No water in tank.
Fill the tank with water.
The screen inside the brew head
(6) is blocked.
Brew water through the screen without
the portafilter (7) inserted. If no water
comes through, unscrew the screen, clean
and replace.
The sieve is blocked.
Correction: Clean the sieve, insert into the
portafilter (7) and pump water through
without coffee. If no water comes through
the sieve call Customer Service to order a
replacement sieve.
Espresso brews out
only as drops.
Coffee grounds are too fine or
packed down too firmly.
Do not tamp coffee grounds so firmly. Use
a coarser grind of coffee.
Machine blocked by calcium
deposits.
Decalcify the appliance. See chapter 8c.
Espresso brews too
quickly.
Ground coffee is too coarse.
Use a finer grind.
Not enough coffee in the sieve.
Use more ground coffee.
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