IMPORTANT INSTRUCTIONS
BEDJET USER OPERATING MANUAL
Revision 1.0
www.bedjet.com
P a g e | 20
Troubleshooting
Use this guide to address problems with your BedJet Product. If the issue still occurs, please contact
BedJet Customer Service at [email protected] or +1.401.404.5250. Email is highly encouraged and may
get the fastest response. Please, do not return any product requiring service without first obtaining
Return Authorization Number (RMA) and shipping instructions.
BedJet Audible Notifications – What does the BEEP mean?
Issue
Indication
Recommendation
1 Beep
BedJet switched on
Cooling/heating mode ON command
received from the remote control or App
Air Flow increase/decrease command
received from remote control or App
This is normal operation
2 Beeps
Cooling/heating mode OFF command
received from the remote control or App
This is normal operation
3 Beeps
Remote control learning/pairing function
has been successfully accomplished
This indicates successful learning/pairing
of a remote control to the BedJet
Remote control has not been learned if 3
beeps are not made
4 Beeps
User is over-cycling the Turbo-Heat mode
by running it more than 15 minutes. This
over-cycling is caused by turning the
Turbo-Heat back on over and over again
after shutoff, or constantly advancing the
auto-shutoff timer.
Follow the instructions on Turbo-Heat
mode. Stop trying to over-cycle this
setting. While the BedJet machine can
handle operating in this mode
continuously, over-cycling is not good
for a person in the bed due to the very
high levels of warming.
5 Beeps
A system monitoring error has occurred
See diagnostic table below