AVG 8.5 ANTI-VIRUS - LINUX-FREEBSD REV 85.2 Скачать руководство пользователя страница 234 | Manualshive

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AVG 8.5 ANTI-VIRUS - LINUX-FREEBSD REV 85.2 Скачать руководство пользователя страница 234

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AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.

16. FAQ and Technical Support

Should you have any problems with your AVG 8.5 Anti-Virus Network Edition, either
business or technical, please refer to the FAQ section of the AVG website at

www.

avg.com

.

If you do not succeed in finding help this way, contact the technical support
department by email. Please use the contact form accessible from the system menu
via Help / Support by e-mail in the AVG application.

If you have gone through this documentation and you are still not sure about what
level or type of AVG 8.5 Anti-Virus Network Edition functions are best for you,
we recommend that you consult the AVG Technologies technical support
department:

[email protected]

.

To help us find the best solution for AVG implementation on your network, please
prepare the following information:

·

the size of your network (the file server type, number of network stations)

·

operating systems on the stations in the network

·

average HW parameters of the station (or rather the minimum parameters)

·

LAN or WAN, and the connection quality for WAN

·

your demands for AVG Network Edition (administrator’s requirements, and
administration extent)

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Содержание 8.5 ANTI-VIRUS - LINUX-FREEBSD REV 85.2

Страница 1: ...the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzec...

Страница 2: ...8 5 Anti Virus Network Edition Installation 16 2 1 Components Overview 16 2 1 1 AVG Admin Server Deployment Wizard 16 2 1 2 AVG Network Installer 16 2 1 3 AVG Admin Console 16 2 1 4 AVG Admin Lite 16...

Страница 3: ...from File 48 4 4 4 Select a Single Station 48 4 4 5 Select from Active Directory 60 4 5 Remote network installation final steps 63 4 6 Creation of AVG Installation Script 71 5 AVG Network Installer Wi...

Страница 4: ...16 6 4 2 Stations with AVG Firewall 116 6 4 3 New Stations 116 6 4 4 Filtering 119 6 5 Servers 119 6 5 1 UpdateProxy servers 119 6 5 2 E mail Servers 121 6 6 Scan results 121 6 6 1 Filtering 125 6 7 E...

Страница 5: ...cense 154 10 1 6 Configuration copying 154 10 1 7 Scheduled Scans 168 10 2 Shared Firewall Settings 168 10 2 1 Setting Items as Mandatory 168 10 2 2 Virtual Adapters 168 10 2 3 Profiles 171 10 3 AVG A...

Страница 6: ...12 AVG DataCenter 213 12 1 Maintenance 213 12 2 Password protection 214 12 3 Converting the AVG DataCenter to a Different Database 214 12 4 Web Interface 215 13 AVG Managed Update 223 14 Updates 223 1...

Страница 7: ...are not familiar with the AVG User Interface and AVG advanced Firewall settings we strongly recommend that you download all relevant guides in advance from the http www avg com website Downloads secti...

Страница 8: ...e uses the AVG Admin Server to approach the AVG DataCenter database and to centrally define stations settings and system parameters AVG stations approach the AVG Admin Server to read the setup paramet...

Страница 9: ...ocal network This remote installation is secured by the AVG Network Installer Wizard a program for direct remote installation and or creation of an installation script that makes it possible to run th...

Страница 10: ...y it is possible to install and deploy only the AVG Admin Lite for installation scripts generation only In addition to all standard features AVG 8 5 Anti Virus Network Edition may contain the followin...

Страница 11: ...s Note The Anti Spyware on access scanner is available only for Windows 2000 SP4 Second Rollup informally known as Service Pack 5 Windows XP SP2 Windows XP Pro x64 Edition SP1 and Windows Vista The AV...

Страница 12: ...ou experience any problems with the remote administration installation connection even after reviewing the chapters below please try to find the proper answer in the FAQ Frequently Asked Questions loc...

Страница 13: ...aring for Microsoft Networks is installed on the remote station If you are using Windows 2000 or XP you can find the settings under Start Settings Network connections In the properties window of the N...

Страница 14: ...or basic communication between the AVG Admin Server and the AVG stations and the AVG Admin console you need to allow TCP port 4158 predefined by default This port can be changed in the AVG Admin Serve...

Страница 15: ...ition 2009 Copyright AVG Technologies CZ s r o All rights reserved 1 7 Migrating Stations From Previous Version The migration of one AVG DataCenter to another is described in the How to Migrate statio...

Страница 16: ...nched using the exe file within the AVG Admin directory on the installation CD Also the latest installation package can always be downloaded from the AVG website at www avg com in the Downloads sectio...

Страница 17: ...ote Control Communication Library component is properly installed on all stations connected to the AVG Admin Server AVG DataCenter supports one embedded and several standalone commercial SQL database...

Страница 18: ...er roles For example the AVG DataCenter role can be deployed to some central server in your network If your network or number of stations is large you can deploy the ProxyServer role to multiple serve...

Страница 19: ...s r o All rights reserved 2 4 License Agreement This dialog window offers the full wording of the AVG 8 5 Anti Virus Network Edition license agreement To approve press the Accept button Otherwise pres...

Страница 20: ...Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved 2 5 Installation Type In this dialog select which type of Remote Administration you wish to install You have the fol...

Страница 21: ...ce installs the product with simplified wizards that contain predefined settings for UpdateProxy role only The AVG Network Installer Wizard allows only simple script generation No console for administ...

Страница 22: ...ess the Next button If you specified a directory different from the default one and the specified directory does not exist a new dialog will pop up asking you whether you want to create the directory...

Страница 23: ...rights reserved Note If you want to use Graphic reports install the component on the computer where you install AVG Admin Server and on each computer where you install AVG Admin Console Graphic report...

Страница 24: ...components were installed successfully Press the OK button to finalize the installation If the installation went through correctly one of the following Wizards will launch automatically depending on...

Страница 25: ...the AVG Admin Deployment Wizard Lite chapter Note You must go through this wizard in order to make AVG 8 5 Anti Virus Network Edition function properly Note If an error occurred during the installati...

Страница 26: ...through the configuration process for the AVG DataCenter database on a selected database engine Using the wizard you can also configure the AVG Admin Server in order to mirror the AVG updates in a lo...

Страница 27: ...roles Before you deploy AVG 8 5 Anti Virus Network Edition roles to your server you may need to consider the following You can deploy the UpdateProxy role to more than one server and distribute updat...

Страница 28: ...een text If this is not your first run and everything seems to be correct i e up to date with no warnings or errors there is no need to go through the configuration process again unless you wish to ch...

Страница 29: ...hapter UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations If you choose to install this role only proceed to the UpdateProxy role chapter If you select...

Страница 30: ...case you will experience these two options Keep existing DataCenter database This option will leave the database untouched Select this option if the database version is up to date and you need to pre...

Страница 31: ...s r o All rights reserved This option will update the database to the current version Select this option if you need to preserve the database contents Continue to choose a proper database engine this...

Страница 32: ...Anti Virus Network Edition installation Microsoft SQL Server 2005 Express Edition A reduced version of the Microsoft SQL Server it can serve up to 1000 stations The product is not a standard part of A...

Страница 33: ...rt the contents of the previously exported AVG DataCenter into the newly chosen database type 3 4 1 Firebird If you have selected the Firebird option there are no further settings needed and you can p...

Страница 34: ...lled Instance name refers to a particular SQL Express Edition installation if there is more than one instance installed on the station Administrator s username predefined automatically you do not need...

Страница 35: ...omputer yet and that you will need to install it now In order to install SQL Server 2005 Express Edition properly you need to download and install Microsoft NET Framework version 2 0 or higher You can...

Страница 36: ...such a command For correct installation please copy the string displayed in your specific Wizard window As soon as the MS SQL Server 2005 Express installation is finished continue to the next step Da...

Страница 37: ...the database administrator must be filled in Database name shows predefined database name Username type in a preferred new login name for the database to be used for AVG Admin Server connection User...

Страница 38: ...r name must be filled in Administrator s password password for the database administrator must be filled in Instance name refers to a particular Oracle installation if there is more than one instance...

Страница 39: ...files for import are stored If you are currently upgrading from the former 7 5 version you can import your AVG DataCenter 7 5 data in this dialogue For more information please consult Importing Stati...

Страница 40: ...er differentiation 3 5 UpdateProxy role This dialogue will appear if you chose to deploy the UpdateProxy role in the Role Selection dialogue You must choose a folder into which the update files will b...

Страница 41: ...aded by AVG Admin Server for further distribution If you are unsure about these settings we recommend keeping the default configuration If you need to change any of these servers you have the followin...

Страница 42: ...y i e updates are first downloaded from this server If you need to change the order simply use the following buttons to do so Move Up to move a selected server up Move Down to move a selected server d...

Страница 43: ...group If you choose this option you will need to select a group name and optionally its description too New stations the currently deployed AVG Admin Server URL will be saved to the New stations group...

Страница 44: ...on to close the Wizard The AVG Admin Server will then be started To immediately start installing AVG to remote stations navigate to the AVG Network Installer Wizard chapter for more detailed informati...

Страница 45: ...in the Basic mode recommended for most users This chapter describes the Basic mode which is intended for users who prefer the easiest method for configuration and installation The installation will i...

Страница 46: ...le available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whol...

Страница 47: ...installation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ran...

Страница 48: ...n transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find m...

Страница 49: ...AVG installation package type in the full path to AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and use...

Страница 50: ...ring into the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option A...

Страница 51: ...ations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from fi...

Страница 52: ...wing the password The password is related to the AVG Agent service only and it does not influence any other remote station settings Mask password checkbox Selecting this option will prevent the passwo...

Страница 53: ...available in the domain will appear According to the station state you have the following options Select all stations will select or unselect all stations in the list and the Install button will beco...

Страница 54: ...y the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field enter an ending address Click the Add button to add the address range into the...

Страница 55: ...e to the Remote network installation final steps chapter and complete the remote installation process 4 4 3 Import Stations from File Note This option is usually used when migrating stations to anothe...

Страница 56: ...ng options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG ins...

Страница 57: ...nstall AVG remotely only on a single station the following dialogue will appear Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clic...

Страница 58: ...on will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 4 4 5 Select from Active Directory If your...

Страница 59: ...ng options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG ins...

Страница 60: ...tions Refresh will reload the state of all stations in the list by scanning them again Retrieve the installation log this option will try to obtain the installation log from the station if available N...

Страница 61: ...e and other details Once you are ready to proceed click on the Install button to begin remote installation If you selected only some stations from the list AVG installation will be performed on these...

Страница 62: ...n was successful however it may take some time to process Once all your stations receive the installation files and the installation has begun on them you will be able to leave this dialogue by clicki...

Страница 63: ...settings at the very beginning Click Finish button to close the wizard 4 6 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an instal...

Страница 64: ...64 AVG 8 5 Anti Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved The first step contains an overview of this option Click Next to continue...

Страница 65: ...G installation package type in the full path to the AVG installation package or use this button to select the correct folder If you have not downloaded the package yet click the Download button and us...

Страница 66: ...tring to the AVG DataCenter connection string field If applicable also enter the Username and Password If you do not want to manage the stations via the AVG Admin Console simply uncheck this option Ad...

Страница 67: ...stallation The file extension must be bat Name of the script file with parameters type in a custom name for the script parameters file The file extension must be ini In the Setup files location define...

Страница 68: ...c avginstallation and you uncheck this option the output script will then look for the installation files in the exactly same path which will be most likely different on the target station where you...

Страница 69: ...e several options for how to use the produced script file Here are the two most common examples To use the script saved to a folder 1 Copy the whole contents of the previously chosen folder to your st...

Страница 70: ...the removable device to your station 2 If the autorun feature is enabled in the station s operating system and you chose to create the autorun inf file during script preparation the installation will...

Страница 71: ...stallation script functionality parameters AVG behavior according to their own needs The wizard can be launched in two ways From the Windows Start menu All Programs AVG 8 5 Remote Administration AVG N...

Страница 72: ...le available in the final step you can load the settings now by choosing the Load settings button To revert to the original settings preset by default press the Default settings button During the whol...

Страница 73: ...llation script Remote network installation This option allows you to install AVG on stations available in the local network computers selected from the domain Active Directory according to IP ranges i...

Страница 74: ...en transfer the AVG installation files and process the installation accordingly Before you proceed please review the network requirements and exceptions regarding remote AVG installation You can find...

Страница 75: ...VG installation package type in the full path to the AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and us...

Страница 76: ...the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From th...

Страница 77: ...h the installation process Usually this could be a running e mail client or an internet browser Hidden installation no information will be displayed to the currently logged user during the setup proce...

Страница 78: ...keeping the default settings Setup language choose a custom language for AVG installation Select folder where AVG 8 5 setup LOG file will be stored if you prefer a custom location for setup log files...

Страница 79: ...erver if you already have an existing update server that you would like to use for your stations check this checkbox and fill in its address now The AVG Agent settings section contains the following o...

Страница 80: ...ation once AVG is successfully installed Delete service AVG Agent also on stations where the AVG Agent service have to be installed manually this option will automatically remove the AVG Agent once AV...

Страница 81: ...tations from the domain this option will scan all stations available in your local domain Enter an IP range this option will allow you to choose a specific range of IP addresses Import stations from f...

Страница 82: ...Mask password checkbox Selecting this option will prevent the password from being displayed on your computer s monitor Check AVG version from AVG DataCenter check this option if you want the wizard t...

Страница 83: ...ions available in the domain will appear According to the station state you have the following options Select all stations will select or unselect all stations in the list and the Install button will...

Страница 84: ...cify the scanning range by entering the IP addresses here In the From field enter a starting IP address and in the To field an ending address Click the Add button to add the address into the list To d...

Страница 85: ...the Remote network installation final steps chapter and complete the remote installation process 5 3 3 Import Stations from File Note This option is usually used when migrating stations to another AV...

Страница 86: ...ng options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG ins...

Страница 87: ...nstall AVG remotely only on a single station the following dialogue will appear Click either the Computer name or IP address field and fill in the proper name or IP address Confirm your choice by clic...

Страница 88: ...on will allow you to add another single station Continue to the Remote network installation final steps chapter and complete the remote installation process 5 3 5 Select from Active Directory If your...

Страница 89: ...ng options Select all stations will select or unselect all stations in the list and the Install button will become active Select stations without AVG will select only stations that do not have AVG ins...

Страница 90: ...tions Refresh will reload the state of all stations in the list by scanning them again Retrieve the installation log this option will try to obtain the installation log from the station if available N...

Страница 91: ...te and other details Once you are ready to proceed click on the Install button to begin remote installation If you select only some stations from the list AVG installation will be performed on these s...

Страница 92: ...llation was successful however it may take some time to process Once all your stations receive the installation files and the installation has begun on them you will be able to leave this dialogue by...

Страница 93: ...ings at the very beginning Click Finish button to close the wizard 5 5 Creation of AVG Installation Script Selecting the Creation of AVG installation script option the wizard will create an installati...

Страница 94: ...94 AVG 8 5 Anti Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved The first step contains an overview of this option Click Next to continue...

Страница 95: ...installation package type in the full path to the AVG installation package or use this button to select the proper folder If you have not downloaded the package yet click the Download button and use...

Страница 96: ...the default components to be installed Select installation components Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled From th...

Страница 97: ...process Usually this could be a running e mail client or an internet browser Hidden installation no information will be displayed to the currently logged user during the setup process If you uncheck...

Страница 98: ...or AVG installation Select folder where AVG 8 5 setup LOG file will be stored if you prefer a custom location for setup log files select it here the path must already exist on the station The followin...

Страница 99: ...tations check this checkbox and fill in its address now In this step you may specify names of the installation script files their storage and other options In the File names definition define these op...

Страница 100: ...start the AVG installation automatically once inserted tick this checkbox and the AUTORUN INF file will be created Enable relative paths We recommend keeping this option checked Relative path means th...

Страница 101: ...utton allows you to save the previously selected configuration You can use it when running this wizard again simply by loading the settings in the very beginning Click the Finish button to close the w...

Страница 102: ...device such as an external hard drive USB flash disk etc To use the script from a removable device 1 Insert the removable device to your station 2 If the autorun feature is enabled in the station s op...

Страница 103: ...dmin Console navigate to the Windows start menu and select Start All Programs AVG 8 5 Remote Administration AVG Admin Console Alternatively you can go to your Program files folder usually c Program Fi...

Страница 104: ...where the AVG Admin Server runs port is the AVG Admin Server port number The default port value is 4158 If the AVG Admin Server uses this default number it is not necessary to include the number into...

Страница 105: ...ble allowing users to move or enable disable individual panels according to their needs Within the default view all six panels are visible in addition to a navigation toolbar and upper menu 6 2 1 Uppe...

Страница 106: ...maximum period of simply enter number of days you wish keeping the scan results from stations The default value is 30 days In the next section choose how you wish to secure your AVG DataCenter access...

Страница 107: ...View menu offers the following options Panels Here you can show or hide individual main interface panels Toolbar Navigation tree Help Window etc simply by checking or unchecking them To restore the or...

Страница 108: ...Export the current view contents allows you to save the current view for example list of stations into a csv comma separated values file which can be easily imported for example into MS Excel or simi...

Страница 109: ...menu offers the following options Help opens the help file What is new displays step by step summary of important news in the AVG Admin application Check for updates AVG Admin Console automatically du...

Страница 110: ...You can find descriptions of individual items in their respective chapters 6 2 3 Records section Within the central table in the Current view section of the screen you can view data of the group selec...

Страница 111: ...all various actions related to the current selection from the Context menu To select only specific columns for displaying right click on any column A Show Hide columns dialog will appear Here you can...

Страница 112: ...area you will have several options available to choose from Show all The status window will display all messages Show errors and warnings The status window will display only error and warning messages...

Страница 113: ...hen Disable messages filtering switches off the messages filtering Save window content allows you to save the window content to a text file at any time 6 2 5 Quick help panel The panel contains list o...

Страница 114: ...g on the Information window item in the View Panels menu 6 3 Synchronization Process Stations managed by AVG Remote Administration periodically perform synchronization with the AVG DataCenter The proc...

Страница 115: ...rom step two after you right click on Stations YourGroupName and select Shared Settings for group from the context menu Additionally the synchronization happens every time the station powers on goes o...

Страница 116: ...wers on goes online immediately every time a component state is changed within 5 minutes It is also possible to request immediate synchronization from the AVG Admin Console Simply choose a station s n...

Страница 117: ...general information about each station name domain group last contact IP address etc Versions tab Displays information about versions of AVG virus base anti spyware base or anti spam base on each sta...

Страница 118: ...mmunication with the station for a period longer than a specific amount of days or hours insert plain digital value for hours and a digital value with d for days i e 7d for seven days Virus database v...

Страница 119: ...he current view The filters are available by default from the bottom left Filter panel The Filter panel is located by default in the bottom left part of the screen If the panel is not visible you can...

Страница 120: ...ettings chapter In the current view section you can then find information related to specific stations Using the tabs the information is divided into several categories Stations tab Contains general i...

Страница 121: ...s to the group at all Synchronize settings will ask all stations in the group for immediate synchronization of settings Ask to perform program update will ask all stations in the group to start the pr...

Страница 122: ...llowing options Delete scan results will delete the chosen scan results Confirm scan results will mark the selected scan results as confirmed Confirmation time column will then contain date and time o...

Страница 123: ...mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports Cancel closes the window Remove selected threats removes only the selec...

Страница 124: ...cted to the AVG Datacenter all pending operations will be processed next time the station connects Once you request an action then if the AVG station is active it will try to find the requested test r...

Страница 125: ...all filters Note All filters are case sensitive 6 7 Events The Events item allows you to view individual events sent to AVG DataCenter as defined in the Alert Manager see Configuration Alert Manager S...

Страница 126: ...out To disable a filter simply uncheck the checkbox next to its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case sensitive 6...

Страница 127: ...CZ s r o All rights reserved dialogue that allows further customization see the chapters below 6 8 1 Condition Tab On this tab you can customize under which conditions the notification should be sent...

Страница 128: ...ition should be checked Check the Group multiple findings into a single message checkbox if you want to customize number of event occurrences that must occur before the notification message will be se...

Страница 129: ...cro to insert a variable To use a variable macro simply click Insert macro button located next to each message part The variable will be converted to a real value once the message is sent from the AVG...

Страница 130: ...ote Generated reports are physically saved to a temporary location on your hard drive under the AVG8 data folder e g C Documents and Settings All Users Application data avg8 Admin Server Data Reports...

Страница 131: ...ose the requested chart type default selection is pie chart Stations by AVG Version shows all stations sorted by AVG version Available parameters Type of Chart choose the requested chart type default...

Страница 132: ...the viruses on stations Available parameters Time interval specify the time interval for selecting data last day last month last year 6 9 2 Report Schedules In this group you can create edit and view...

Страница 133: ...ght AVG Technologies CZ s r o All rights reserved By default there are no schedules available To prepare a new scheduled report right click in the Report schedules area and select the Define a new sch...

Страница 134: ...134 AVG 8 5 Anti Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved Fill in the Name and Description Proceed to the next dialog by pressing the Next button...

Страница 135: ...rollover menu select which template you want to use for your scheduled report If there are additional parameters available for the selected report fill in the requested values or leave the default val...

Страница 136: ...want to generate the report only once in the selected time or to generate the report periodically Generate once at a specific time choose the exact time and date of generation Generate periodically Ch...

Страница 137: ...ettings for sending E mail see the E mail tab topic in the Configuration AVG Admin Server Settings chapter If you have already previously configured the E mail tab in the AVG Admin Server configuratio...

Страница 138: ...t contains more than one page To navigate through pages use the left and right buttons at the top of the screen By clicking the printer icon located in the top left corner you will open the standard W...

Страница 139: ...its name or right click in the filters window and from the context menu select Switch off all filters Note All filters are case sensitive 6 10 Licenses This item offers an overview of all license numb...

Страница 140: ...the synchronization process can be found in the Synchronization process chapter 6 10 2 Stations In the view you will see the list of all stations You have the following options available from the righ...

Страница 141: ...follows Note To use a filter simply tick the checkbox next to its name and double click the line to insert a value Then press F5 to reload the screen Request type Double click the field to open drop...

Страница 142: ...n Server can serve as a proxy server for downloading and distributing updates to your stations within the local network by deploying the UpdateProxy role It basically works as a simple web server offe...

Страница 143: ...vailable such as AVG Admin Console or any advanced options AVG Admin Server Deployment Wizard Lite only allows deployment of the UpdateProxy role AVG Network Installer Wizard Lite only allows AVG Inst...

Страница 144: ...gies CZ s r o All rights reserved 8 1 AVG Admin Deployment Wizard Lite The first dialogue explains the purpose of the Wizard Click the Next button to proceed to the next step Note You need to complete...

Страница 145: ...iew of the configuration that is going to be deployed on your server Basically only the UpdateProxy role will be deployed to your server The UpdateProxy role serves as a proxy server for downloading a...

Страница 146: ...009 Copyright AVG Technologies CZ s r o All rights reserved 8 1 2 Completion If everything went smoothly you will see a dialogue similar to the one above Click Finish to close the Wizard and continue...

Страница 147: ...ight AVG Technologies CZ s r o All rights reserved 8 2 AVG Network Installer Wizard Lite The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process The script...

Страница 148: ...Technologies CZ s r o All rights reserved 8 2 1 Installation Settings Fill in the requested values License number is a mandatory field that must be filled in Alternatively you may check the Name and...

Страница 149: ...once you click the Next button In such a case please make sure your Internet connection is available You can choose one of the following Portable data storage medium USB drive If you have not done so...

Страница 150: ...Copy the whole contents of the previously chosen folder to your station Note If you used a network folder for storing the script you can navigate to that folder directly over the network 2 On the stat...

Страница 151: ...ture is enabled in the station s operating system the installation will start automatically 3 If not open the removable device disk letter and run the AvgSetup bat file manually 4 The command line win...

Страница 152: ...s The tool is included in the installation by default and available via Windows Start menu All Programs AVG 8 5 Remote Administration AVG Settings Manager Edit AVG configuration of this computer Use t...

Страница 153: ...local AVG configuration to a file Use this button to save the AVG configuration file pck of the local AVG installation You can also copy this utility to another location by using the Copy the AVG Sett...

Страница 154: ...dialogue allows you to define shared settings for stations The options are exactly the same as on the station with few exceptions described in the chapters below If you require more detailed informat...

Страница 155: ...d settings list cannot be changed at any lower levels Shared settings in group Shared settings defined as mandatory in the station groups item Shared settings in group available from the specific grou...

Страница 156: ...lock means that the setting is already set as mandatory in Shared settings for stations highest level and the icon with blue lock indicates that the setting is marked as mandatory in Shared settings...

Страница 157: ...in the dialog mark the respective checkbox to include the event in the list To specify the address press the SMTP button The Outgoing e mail settings dialog will appear Type in an e mail address To a...

Страница 158: ...ents are shown in the dialog mark the respective checkbox to include the event Double clicking an event will open a new dialogue where you can customize ID severity and message text Clicking the Inser...

Страница 159: ...possible events are as follows Scan log modified Virus vault object added Virus vault object removed Virus vault object restored Threat found Scan started Scan finished Update started Update checked U...

Страница 160: ...onize every selected period i e will try to find out if anything new is available and transfer changes only Retrieve messages from server every choose how often you wish the requests invoked from AVG...

Страница 161: ...n settings The feature is accessible from the Remote Administration item in the main tree as Allowed actions By unchecking the following checkbox es you can forbid use of the feature for user on the s...

Страница 162: ...tivate password for access to unallowed actions and in the new dialogue fill in a new password twice for verification The password will be required every time the user tries to access the disallowed a...

Страница 163: ...tings are available only from AVG Admin Console You can set the following options Owner name enter a required name of the owner Company enter a required company name License number enter a required li...

Страница 164: ...rus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved In the left tree right click on the chosen subitem under Schedules item and from the context menu choose Copy to A new...

Страница 165: ...ared settings for e mail servers or E mail servers If you select Groups option the from group drop down menu will become available where you can choose a group from which the stations will be listed T...

Страница 166: ...inition you can use either a predefined option to Scan whole computer or choose to Scan specific files or folders The second option allows you to select custom sections that you wish to scan Loc All l...

Страница 167: ...ws system folder e g c Windows System32 will be scanned SysDrv The system drive e g C will be scanned Temp The following location will be scanned C Documents and Settings user Local Settings Temp Wher...

Страница 168: ...available to download from www avg com The following subchapters describe Firewall settings available from AVG Admin Console 10 2 1 Setting Items as Mandatory You can set the whole configuration as m...

Страница 169: ...alled virtual adapters for each profile within your Firewall configuration The virtual adapters substitute for the physical adapters available on stations Click on a profile name you wish to create vi...

Страница 170: ...chronization with an existing real physical adapter on a station it will be removed Other available buttons Edit Virt adapter will open the dialog for editing the selected virtual adapter s properties...

Страница 171: ...anymore 10 3 AVG Admin Server Settings The AVG Admin Server Monitor is a part of the AVG Admin Server installation The AVG Admin Server Monitor displays an icon on the system tray and the icon s color...

Страница 172: ...server allows you to stop the AVG Admin Server Pause server allows you to pause the AVG Admin Server and continue its running Server settings allows you to set up the AVG Admin Server configuration If...

Страница 173: ...hange button to insert a new license number and or your personal company details This license number must correspond to the network license i e the remote administration support must be active Connect...

Страница 174: ...r tries all of them DataCenter access section In this section you should fill in a chosen username and password for access to the AVG DataCenter The values are optional but we recommend setting them u...

Страница 175: ...limited by any commercial license To change the database name insert a custom value into the Database name field MS SQL Server 2000 2005 This engine can serve over 1000 stations in large networks It...

Страница 176: ...e than one instance installed on the station The DataCenter settings section contains the following option Perform regular database backups if checked the AVG Admin Server will automatically create th...

Страница 177: ...to the directory where the downloaded update files will be stored Download source Contains list of available update servers sorted according to priority The server on the top will be used first Possi...

Страница 178: ...certain entries The AVG Admin Server will consider only checked entries Internet connection If you require a proxy server in your network you can fill in the details here Check the Use proxy server ch...

Страница 179: ...s that the report s will be sent to Separate individual items by a comma Blind copy An optional value Specify one or more e mail addresses that the report s will be sent to as a blind copy no other re...

Страница 180: ...is connected to the AVG DataCenter you will be able to manage the station from the AVG Admin Console The connection string can be changed later on in the AVG User Interface menu Tools Advanced Setting...

Страница 181: ...your stations It downloads all necessary update files requested by AVG stations connected to your DataCenter By using this you will preserve bandwidth You can also optionally deploy more than one Upda...

Страница 182: ...te will ask the selected station to use previous virus database version and disregard the last one Ask for scan results will ask all stations for scan results If you right click on the New Stations it...

Страница 183: ...or immediate synchronization of settings with stations Ask to perform program update will ask all stations to start the program update process Ask to perform virus database update will ask all station...

Страница 184: ...ess Ask to rollback last anti virus database update will ask the selected station to use previous virus database version and disregard the last one Ask for scan results will ask the selected station f...

Страница 185: ...are available online and which are not offline You will see each station s state in the column to the right of its name To check availability again press the Check again button or double click the st...

Страница 186: ...ll objects included in the group then take the configuration set up for this group This way the administrator can define the group configuration and change the configuration previously set for a speci...

Страница 187: ...is analogical to the group creating o Click the right mouse button over the name of the group that you want to delete o From the newly opened context menu select the Delete group item Using the same c...

Страница 188: ...tations to AVG Datacenter You have basically two options for connecting stations to your AVG DataCenter AVG Network Installer Wizard Manual connection 11 1 1 Connecting Stations Manually Directly you...

Страница 189: ...the string on the station open the AVG User Interface and navigate to the Advanced settings via upper menu Tools Advanced Settings Select Remote Administration group In the right part of the dialogue...

Страница 190: ...ations and Settings from AVG DataCenter 7 5 Import of certain AVG DataCenter 7 5 settings can be done via the AVG Admin Deployment Wizard during creation of a new database The importing process includ...

Страница 191: ...ou have two options for transferring stations currently managed in AVGADMIN 7 5 to AVG 8 5 Anti Virus Network Edition Install AVG 8 5 on stations and connect them to AVG DataCenter 8 5 From the Window...

Страница 192: ...t file Locate it and load it by pressing the Open button 5 Choose the stations on which you wish to install the new AVG and click the Install button 6 The installation process may take a while so plea...

Страница 193: ...Close the dialog by clicking the OK button 4 Wait until all stations get synchronized Default synchronization period is 60 minutes Alternatively you can force immediate synchronization of all stations...

Страница 194: ...hapter 11 4 How to solve Update related issues If your stations are not up to date you may need to verify that they are correctly connected to your DataCenter and if updates can be triggered remotely...

Страница 195: ...AVG Admin Server address should be visible Otherwise you should see the default AVG update servers see below 4 Correct the addresses if needed and click OK to confirm the changes 5 Wait until all stat...

Страница 196: ...tions with Windows XP Home operating system requires manual installation and start of the AVG Agent service if it is not already running on the station The AVG Agent application is available in every...

Страница 197: ...n also in a different language you can change it by following this procedure When starting AVG components it is possible to use this command line parameter to change the language of the user interface...

Страница 198: ...art AVG Admin Server Monitor in German language C Program Files AVG AVG8 Admin Console AVG8AdminServerMonitor exe lng deu 11 7 Control station users actions This chapter shortly describes examples how...

Страница 199: ...a request is invoked from AVG Admin Console e g request for settings synchronization update performing etc a message appears in the Status Window and at the same time the request is stored within the...

Страница 200: ...o the result is later displayed individually for each station Duplicated requests If a same request is sent multiple times to a station it is not stored in AVG DataCenter and the station will only pro...

Страница 201: ...201 AVG 8 5 Anti Virus Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved At the bottom of the dialogue choose Full access control option A new dialogue will appear...

Страница 202: ...th a blank password If you intend keeping this account for further use we strongly recommend to choose a proper password first see below how to do this The right mouse button context menu has the foll...

Страница 203: ...lso be able to login to the AVG DataCenter without entering any password Note that the account name or password does not have to be the same as the Windows system login name Optionally you can add som...

Страница 204: ...e chosen account name To forbid an action uncheck the checkbox next to its name If you uncheck the checkbox next to the name of category like Stations Scans etc you will forbid all actions from this c...

Страница 205: ...g this script will remove duplicated stations from the AVG DataCenter according to chosen station identification method e g if the identification method is IP address all stations with the same IP add...

Страница 206: ...the Load custom script button to choose a custom SQL Script file manually This option is recommended only to advanced users 11 11 List of AVG Setup Parameters The following tables contain list of AVG...

Страница 207: ...egistration dialog COMPANY company A company name applicable during the registration dialog LICNO licence_number A licence number LANGID lng_id A language in which installation is started Possible opt...

Страница 208: ...setup contains the proper language files ADD_FEATURE feature_name Adds a component feature to the installation The list of all available feature values is available below in the next table REMOVE_FEA...

Страница 209: ...own system dialog before restart if the restart is required applicable to silent installation as well UPDATE_SERVER servers_string An URL with update servers used by AVG Network Installer only DCPATH...

Страница 210: ...MOVE_FEATURE parameters Note Whether a feature can be really installed or not depends mostly on its presence in the installation package also on a licence number and in some cases plug ins on other so...

Страница 211: ..._Language_IT Italian fea_AVG_Language_JP Japanese fea_AVG_Language_NL Dutch fea_AVG_Language_PB Brazilian Portuguese fea_AVG_Language_PT Portuguese Portugal fea_AVG_Language_PL Polish fea_AVG_Language...

Страница 212: ..._plugin AVG E mail plug in for TheBat fea_AVG_Exchange_plugin AVG E mail plug in for Microsoft Outlook fea_AVG_EMC AVG E mail scanner fea_AVG_Antispam AVG Anti spam fea_AVG_Office_2000_plugin Plug in...

Страница 213: ...on this topic can be found in the DataCenter role chapter 12 1 Maintenance After a considerable period of AVG 8 5 Anti Virus Network Edition use i e AVG Admin Console use some inconsistencies or dupl...

Страница 214: ...Admin Deployment Wizard More information about the wizard can be found in the AVG Admin Deployment Wizard chapter 12 4 Web Interface The AVG Admin Server offers a web interface with overview of its s...

Страница 215: ...obtain and distribute the update immediately after its release This is another security enhancement which helps keeping your system even more up to date than regular scheduled update checking But not...

Страница 216: ...r o All rights reserved Note For complete description of the AVG Admin Server Monitor interface and functionality please refer to the Configuration AVG Admin Server Settings section of this document C...

Страница 217: ...The following fields are present within the tab Server ID Identification of your server obligatory parameter It must be the same as your AVG Managed Update service ID registered by AVG Technologies co...

Страница 218: ...he number of the port for AVG Managed Update related communication between the AVG Admin Server and AVG stations Note The port must be the same as the AVG 8 5 Anti Virus Network Edition port number se...

Страница 219: ...nagement The AVG Admin Server gets the stations or their IP addresses list from the AVG DataCenter in the automatic mode and sends the update command to them The principle is the same as for the AVG A...

Страница 220: ...using the start and the end address of range divided by a dash or address combined with network mask Examples of address specifications follow 122 64 200 216 IP address 122 64 200 125 122 64 200 133...

Страница 221: ...VG Admin Server does not receive a confirmation of the AVG Managed Update command acceptance from one of the defined servers it will repeat the attempt later Choose the requested time interval in minu...

Страница 222: ...s Network Edition 2009 Copyright AVG Technologies CZ s r o All rights reserved in the Client Info dialogue i e as a full IP address station name IP address range IP address and mask or combination of...

Страница 223: ...ned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or...

Страница 224: ...ed the preferred way of update file distribution within the local network However it is possible to use any other web server for this kind of update The server only has to share one isolated folder ac...

Страница 225: ...update files that can be accessed via the HTTP protocol This chapter includes the following topics Installation Description of start up parameters Configuration News and changes related to the applic...

Страница 226: ...ion Note If you have one of the supported Firebird servers already installed please skip to the AVG Admin Server 8 5 beta for Linux Installation section Please download and install one of the supporte...

Страница 227: ...Linux install script will install an empty DataCenter for you 15 1 4 AVG Admin Server 8 5 beta for Linux Configuration Open the configuration file avgadmsrv conf from the following location opt avg av...

Страница 228: ...Troubleshooting If you experience any troubles running AVG Admin Server 8 5 beta for Linux check the log files of the server application and also the Firebird server log file for error messages AVG Ad...

Страница 229: ...ions To start stop the server please use the avgadmsrvd initial script The main configuration for the server is stored in opt avg avgadmsrv etc avgadmsrv conf If this file is missing the server will u...

Страница 230: ...ion with AVG stations and the server accepts connections on all installed network adapters The avgadmsrv conf file is in plain text format Each parameter is on a separate line empty lines and lines st...

Страница 231: ...ssword for accessing the database engine itself LocalHttpServerRoot If set the GET command support is active This path defines the local directory where update files are stored Only files in this dire...

Страница 232: ...are http update avg com softw 80 update http backup avg cz softw 80 upda te UseEncryptedProtocol If set to 1 enabled the communication with the server will be encrypted Note that AVG stations that do...

Страница 233: ...regular backing up default is 48 MaxDatabaseBackupAge For how long should the server store the regular database backup in days Set to 0 zero in order to keep the backups untouched default is 14 MaxCon...

Страница 234: ...n If you have gone through this documentation and you are still not sure about what level or type of AVG 8 5 Anti Virus Network Edition functions are best for you we recommend that you consult the AVG...

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