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Release Notes for Avaya Scopia® XT Series
Known Issues | 83
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Remote Control
Remote Control Codes 97,
98, 99 cannot be used any
longer to control the Codec
Unit.
Only codes [1..96] can be used to control the
codec. Codes 97, 98 and 99 are reserved to
control the Deluxe Camera since release 8.3.6.
Reprogram your codec and your remote
control to use a different code.
Web
Collaboration
(WCS)
FPS when sending or
receiving Web Collaboration
on XT is low
Rx FPS depends on resolution and content of
the remote sharing.
TX FPS depends on resolution and content of
local sharing, but it is further reduced if using
an analog DVI input.
WCS sharing is not active
Check that Calls>Preferences>Dual Video>
Web Collaboration (WCS) is set to Yes
Check that your XT is managed in the meeting
(you should see Local – Your
XT Name
) listed
in XT UI, Participants tab if the call is H323 or
the Conferencing Management is 8.3.x.
Check that your XT has a valid DNS configured,
as it must resolve the WCS FQDN.
Check that your XT can connect to the WCS
server (WCS server info are available through
XT’s CS Package)
When WCS Rx is active,
there is no gallery layout
This is by design. Gallery layout preference is
ignored when receiving WCS.
When the received
collaboration resolution is
higher than 1920 width or
1080 height the
presentation is cropped on
the monitor.
You can pan/tilt the received presentation
using the arrows when the presentation is
displayed in a major window (full screen or
first pap or pop window in any monitor).
Change layout to pan the near camera in place
of the presentation.
Web collaboration cannot be
enabled on systems with
CPU version lower than 2.0
XT cannot send and receive
presentation if the call is
audio-only
MSSv1
MSS cannot be enabled on
systems with CPU version
lower than 2.0
If Web Collaboration is
disabled, no presentation is
available in a MSS meeting
Only XT Sip participants or
with 9.0 (or new Equinox
clients supporting MSSv1)
can join an MSSv1 meeting.
H.323 participants or old XT
or third party endpoints will
join as audio only.
Cloud
connection
XT cannot connect to
Management through cloud
in initial wizard
Check that the DNS address assigned by DHCP
is valid. See Auto-provisioning FAQ
Cloud Service
Availability
XT Auto-Provisioning Service
may be interrupted,
including for maintenance,
repairs, upgrades, or
