Avaya IP Office 8.1, Описание продукта

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Product Description
IP Office 8.1 © 2012 AVAYA All rights reserved.
Page 348
Issue 26.k.- (16 August 2012)
16. Messaging
Messaging enables users to manage all of their messages, in particular emails and voicemails, in one place.
Since the main messaging platform is typically email, IP Office Preferred Edition enables voicemails to be
managed via the email system in order to keep all messages synchronized through one user interface. Essential
Edition also enables some basic messaging through the ability to forward voicemail messages to the user’s
email inbox.
Voicemail in general provides a telephone answering machine with a personalized greeting on every employee's
desk and allows callers to leave spoken messages when the user cannot answer a telephone call. Voicemail
messages are retrieved either locally or remotely via any telephone (users are prompted for a PIN if they are
using any telephone other than their allocated extension or a trusted location e.g. mobile telephone).
The voicemail server is multi-lingual and can offer different prompts depending on the user's preferred
language, independently of the default system setup. Similarly, external callers can hear prompts in their own
language depending on their incoming call route (e.g. based on caller ID).
Voicemail options available are:
IP Office Essential Edition:
·
Embedded Voicemail
IP Office Preferred Edition:
· Voicemail Pro – for single site use but use in a Multi-site Networking (SCN) from remote users
·
Distributed Voicemail Pro – for multi-site use in a Small Community Network (SCN)
·
Centralized INTUITY Audix / Modular Messaging Voicemail – for use with Avaya Communication
Manager
IP Office Preferred Edition is available for Windows and Linux OS. The Preferred Edition on Linux provides
the same functionality as described further in this chapter, with the following exceptions:
·
Web Voicemail is provided by the user productivity application Avaya one-X™ Portal for IP Office which
comes with Office Worker, Teleworker and Power User licenses.
·
VPNM
· IVR related actions (Database and VB Scripting)
·
Voice Recording Library Authentication (VRLA)
Positioning Summary
For further details refer to Voicemail Feature Comparison at the end of this section.
Feature Preferred Edition
Voicemail Pro
Essential Edition
Embedded Voicemail
Supported IP Office Systems IP500 V2
IP500
IP500 V2
IP500
Mailboxes IP Office creates mailboxes for each user and hunt
group on the system based on channel licenses
Message Storage Capacity 1MB per minute up to hard
disk capacity
Up to 15 hours.
Maximum Simultaneous Calls Up to 40 [1] IP500 V2 = Up to 6 [2]
IP500 = 4
Resilience and Backup Yes No
Small Community Network (SCN)
centralized operation Yes No
Distributed Voicemails in an SCN Yes No
Voicemail to email forwarding Yes Yes
Unified Messaging (UMS) Yes No
Microsoft Exchange Server 2007/2010
Integration Yes No
Centralized operation. Yes No
Queue Announcements Yes Yes
Auto Attendant Yes Yes
Call Recording Yes No
Intuity Emulation Yes Yes
1. Up to 40 in a single-site environment, additional ports can be added in a SCN environment by Distributed
Voicemail Pro.
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