Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 350
Issue 26.k.- (16 August 2012)
IP Office Essential Edition - Embedded Voicemail
In environments like retail or home office, where space, noise or cost considerations rule out using a PC for
voicemail, Embedded Voicemail will be the favored option for an entry-level voicemail service. As built-in
functionality of the IP500 and IP500 V2 hardware it requires no separate server. The Embedded Voicemail is
enabled by purchasing the IP Office Essential Edition.
Key features of Embedded Voicemail include:
·
Up to 6 ports of voicemail on IP500 V2
·
IP500 V2: The first 2 ports are included in the basic system. Up to four additional ports can be added
simply by purchasing two 2-port add-on license keys
·
IP500: Maximum 4 ports of voicemail
·
With an increasing number of ports the message storage capacity is increased simultaneously:
o
2 ports: Up to 15 hours
o
4 ports: Up to 20 hours
o
6 ports: Up to 25 hours
·
Configurable recording time: Default value 2 minutes, maximum value 3 minutes
·
Multiple languages stored on the system
·
Help menus via *4. Greetings and mailbox navigation.
·
Send an email containing either notification or the complete voicemail message
·
Voicemail breakout/personal auto-attendant: Up to 3 breakout numbers can be set up. When callers
are directed to your mailbox, they can either leave a message or choose to be transferred to one of
three numbers (e.g. Operator, mobile/cell phone, colleague, etc).
·
Configurable system-wide short code for voicemail access (e.g. *17)
·
40 configurable Auto Attendants with 3 time profile base greetings per Auto Attendant
·
Up to 12 menu items per Auto Attendant with automatic time-out to fallback number.
·
Auto attendant supports Dial by Name and direct Dial by Number (dial extension number without
dialing access digit first)
·
Access and control of voicemail via the digital or IP telephone display (Visual Voice). This feature is
supported on the 1408, 1416, 1608, 1616, 2410, 2420, 4610, 4620, 4621, 4625, 5410, 5420, 5610,
5620, 5621 and 9600 Series telephones.
·
Reply to a message to either an internal or external number (if Caller ID available)
·
Support for hunt group announcements
·
Fax option for rerouting fax calls via the auto-attendant menu
·
Support for Fast Forward (#), Rewind (*), Skip Message (9) and Call Sender (**) when listening to
messages
·
No license required
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