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Product Description
IP Office 8.1 © 2012 AVAYA All rights reserved.
Page 33
Issue 26.k.- (16 August 2012)
911 Emergency Dialing
911 Emergency Dialing can be made from any extension, regardless of any restrictions.
Abbreviated Ringing
This feature activates or deactivates Abbreviated Ringing at the system telephone at a specific extension. When
you are on a call and Abbreviated Ringing is Active, any incoming call rings only once. The green light next to
the line button flashes until the call is answered or the caller hangs up (or for a transferred call, until the call
returns to the transfer return extension).
This feature prevents incoming calls from distracting you when you are busy on another call. To allow calls to
ring repeatedly, set Abbreviated Ringing to Not Active.
Absent Text Messaging
This feature allows you to post a message (such as "Do Not Disturb" or "Away from desk") on the display of
your PARTNER ETR or digital system telephones. When another extension calls your extension, your active
Absent Text Message appears on the caller’s display.
The system provides 15 pre-defined messages, plus 2 that may be customized by each user. Pre-defined
messages include:
Back Soon Back Tomorrow Do Not Disturb
On Vacation Out to Lunch At Home
Away from Desk Be Right Back Please Call
On Holiday until Meeting until Don’t disturb until
With visitors until With cust. til At lunch until
Absent Text Message Inspect
The Inspect feature is a soft-key option, and allows you to remotely inspect the active Absent Text Message at
another user’s extension.
Pressing the Absent Text Message button will provide you with an INSP option in the display. Press the button
associated with the Inspect option and you are prompted to dial the extension number or press the Auto
Intercom button you wish to view. When you do, the active message for that user is displayed.
Account Code Entry
Account Code Entry (ACE) is used to enter an account code (up to 15 digits) for an incoming or outgoing call
currently being handled.
The Account code is printed in the SMDR record for the call for the customer to use for cost tracking purposes.
There are two different ways the feature can be used:
·
Voluntary — Account Code Entry is optional.
·
Forced – Account Code Entry is mandatory before dialing on an idle CO facility.
Forced account codes are validated against a list of pre-defined account codes which is created via the Manager
application.
Allowed Lists / Disallowed Lists
Allowed Lists Use this feature to specify telephone numbers that users can dial regardless of other dialing
restrictions, as long as they have access to an outside line. For example, if you restrict an entire category of
calls through Disallowed Phone Number Lists (#404), you can permit calls to a specific number in that category
by placing that number on an Allowed Phone Number List.
The System Administrator can create up to eight Allowed Phone Number Lists of up to 10 telephone numbers
each.