Avaya IP Office 8.1, Описание продукта

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Product Description
IP Office 8.1 © 2012 AVAYA All rights reserved.
Page 234
Issue 26.k.- (16 August 2012)
IP Office Manager. There is a default set of feature access "short codes," but these can be changed to whatever
the end user requires, within limits. This is useful for example, if IP Office is replacing a system where DND was
accessed by dialing *21, it is possible to change the IP Office Short Code to mimic the code of the replaced
system.
In certain countries IP Office can support a Secondary Dial Tone when an access digit is dialed, though this
limits some functionality like Alternate Route Selection (ARS). IP Office can also be configured to work without
line access digits, by analyzing digits as they are dialed and determining if they are for an internal number or
should be sent out on a line – this is valuable in SOHO installations where users will not necessarily be used to
dialing an access digit for an outside line.
Paging
All Avaya digital and IP telephones supported on the IP Office that have loudspeakers can be used to receive
broadcast audio messages without having to install a separate paging system. Paging can be to individual
telephones or groups of telephones.
Analog extension ports can be configured for connection to external overhead paging systems, usually through
an adapter, such that a port can be included in a paging group to permit mixed phone and overhead paging.
Some Avaya digital and IP telephones are able to answer a page by pressing a key while the page is going on,
this terminates the page and turns it into a normal call.
This feature is supported across the IP Office Small Community Network
Intrude
The Call Intrude feature allows a user, if permission through IP Office Manager is given, to join an existing
conversation whether this is an internal or external call.
A user with the "Can Intrude" option can join a call on any extension on the system, however, a User with
"Cannot be Intruded" setting would prevent others from joining their call.
Inclusion
This feature enables selected users to intrude on calls that are already in progress. The intruding party intrudes
on the existing call and all parties hear a tone. The speech path is enabled between the intruding party and the
called user; the other party is forced onto hold and will not hear the conversation. On completion of the
intrusion the called party speech path is reconnected to the original connected party. The feature is enabled or
disabled on a per user basis through the Manager.
Private Call
Users can set a status of private call using short codes or a programmed button. Private calls cannot be
recorded, intruded on, bridged into or monitored.
Hot Desking
Hot Desking allows a number of users non-exclusive use the same extension. Each user logs in with their own
identity so they can receive calls and can access their own Voicemail and other facilities. For example, sales
personnel who visit the office infrequently can be provided with telephony and Voicemail services without being
permanently assigned a physical extension. When finished, they simply log out to make the extension available
to others or if users log in at another phone, they are automatically logged out of the original extension.
Remote Hot Desking
Feature
·
The ability for a user to Hot Desk to other locations within the Small Community Network.
·
Available on Digital, Analog and IP telephones.
Benefit
·
A user can make and receive calls from any office as if using the phone on their own desk.
·
Single number, improved mobility and easy access to familiar features.