Avaya Customer Interaction Express 1.0 WebClient, Руководство пользователя

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Replying to the sender of a document
To reply to the sender of a document, do the following:
1. To reply to the sender of a document, click on the button.
The original email view is hidden and the area containing the
prepared reply document is maximized. The sender has been
inserted in the
To field. Re: has been inserted in the Subject field
along with the text of the original subject line.
2. Enter the text of your email (fax, SMS message).
3. To save the document temporarily while you are composing it,
click on the Save document button .
4. Click on the Send document button . The document is sent
to the sender (of the original document).
Replying with or without the original text
When replying to a message, you can choose whether to include the original text
in your reply.
Replying with original text
To include the original text in your reply, do the following:
1. Click the list box. A menu appears.
2. Select Reply with original text . The original message will be
added to your message and displayed.
Replying without original text
To reply without including the original text, do the following:
1. Click the list box. A menu appears.
2. Select Reply without original text . The original message will be
not be added to your message.
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Operation User Manual CIE 1.0 WebClient