Avaya Customer Interaction Express 1.0 WebClient, Руководство пользователя

Страница: 45 / 92

All mailbox folders: Search function
You can limit the number of documents that are displayed in each folder by
using a search filter.
Search
1. In the WebClient module menu, click on Additional options
→
Display Search filters . If more than 100 documents are present
in a folder, the controls for the search function are displayed
automatically and the field indicating the number of lines to be
displayed is set automatically to 100.
2. You can use the following search criteria:
•
Search for:
The system searches for parts of words.
•
Search in:
You can choose whether you want to search in the Subject line
or the text body.
•
Recipient:
The system searches for a recipient.
•
Sender:
The system searches for a sender.
•
From To
In the From and/or To field, click the ... button and select a
date. Enter the time in the relevant field (the From field
defaults automatically to 00:00 and the To field defaults
automatically to 23:59).
•
Topic :
The system searches for a topic.
•
Transaction number:
Only mailbox folder Completed : The system searches for
transaction numbers.
•
Mailbox
Completed and Overview folders only: In the Mailbox list box,
enter the mailbox you want to search.
3. Click on the Apply filter button .
Resetting fields
1. To empty all fields, click on the Reset filter button . (All
fields/list boxes are emptied, all check boxes are cleared).
Hiding the input fields
1. To hide the input fields for the search function click on .
User Manual CIE 1.0 WebClient Operation
•
39