Status bar
The table below shows the information that can be displayed on the status bar.
Element
displayed
(example)
Explanation
Mailbox -
Smith, John
The display indicates, in bold, that this is a mailbox. This is
followed by a hyphen and the last name and first name of the
mailbox owner.
Server status
Shows the status of the server.
Status of server
The table below shows the possible statuses of the agent groups.
LED
Color
Explanation
Green
A connection to the server exists. You can work
normally.
Yellow
Limited functions: Documents (emails/SMS text
messages/faxes) can be read but not processed.
Red
The connection to the system is interrupted. The
functionality of the UMR WebClient module is no
longer available.
User Manual CIE 1.0 WebClient
Meet the WebClient module
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Содержание Customer Interaction Express 1.0 WebClient
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