Avaya Customer Interaction Express 1.0 WebClient, Руководство пользователя

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Processing documents
You can process documents and perform various actions.
Creating a new document
Creating a placeholder
To create a new document, do the following:
1. Click on the Create new document button . .
The processing status indicator changes to Creating new email .
The buttons that are now available to you are displayed in the
action bar. The
To button and the Subject field are displayed along
with Maximize work area and Close .
2. Click on the To button. You can search in the address books.
Or,
Enter the address in the correct form in the
To field (Cc, Bcc). For
more information on addressing a document, see Using addresses.
3. Click OK .
4. Enter a subject.
5. Enter the text of your email (fax, SMS message).
6. To save the document temporarily while you are composing it,
click on the Save document button .
Further topics
Please note the following topics:
Using the address books
Working with text blocks
Sending a document
To send a document, do the following:
1. Click on the Send document button .
2. The document is sent to the address(es).
User Manual CIE 1.0 WebClient Operation
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