System Administrator
Page 52
System Administrator
40DHB0002USDU Issue 2b (1st February 2005)
Compact Contact Center V5
Restoring a Database
Restoring a database returns the database to the same state it was in when that backup was created.
CAUTION:
Maintenance installation of the CCC may be required if the Database is restored from a
backup taken from another Server. Refer to the CCC Installation Manual for details.
To restore a database:
1. Make sure that the Archiver application is not running.
2. In the Options Pane, highlight the relevant database.
3. Click on the
Edit
menu and select
Restore Database
. The restore database screen will show.
4. The
General
tab allows you to:
•
Select the database that you want to restore over from the drop down list.
•
Select what you want to restore i.e. a database.
In the parameters section you need to: Select the database backup that you want to restore.
A list of backups from different date's etc. will show. From the drop down list, select the
backup that you want to restore.
5. Make sure that the
Options
tab is at the front then:
•
Check that the Original file name being restored is correct.
•
Select any of the options required in the recovery completion state section.
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