1-877-80-PONDS
www.atlanticwatergardens.com
Problem
Possible Cause
Possible Solution
Pump does
not run
Power is off
Turn power on
Power failure
Check power supply or
contact local power company
Power cord is not
connected
Connect power cord
Impeller is stuck
Remove debris/clean impeller
Pump stops after
starting
Pump is
overheating
Submerge pump/Raise water level/
Allow pump to cool/Clean impeller
Power/Current
overload
Check length/size of power cable.
Check or replace GFI
Intake is blocked/
Impeller needs cleaned
Remove debris from the pump
intake. Refer to page 5 for
cleaning instructions.
Diminished
flow rate or
no water flow
Impeller needs cleaned
Refer to page 5 for cleaning instructions
Obstruction in pump
or piping
Clear obstruction
Low water level
Stop operation/Raise water level
Air-lock in the
impeller chamber
Place pump in water. Turn the pump
ON/OFF intermittently 2 or 3 times.
Troubleshooting Guide
Always turn off power before inspecting the pump. Failure to observe this precaution can
result in a serious accident.
Before ordering repairs, carefully read through this instruction booklet. If the problem
persists, contact your dealer.
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