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Appendix
Troubleshooting
Some cell phone manufacturers or network carriers may
customize the phone’s operating system and implement their
own voice app. If you want to use Google Now, you need
to manually set it as your default voice app. For detailed
instructions, refer to your cell phone user’s manual, or contact
your cell phone’s manufacturer or network carrier. You may also
go to “Google Product Forums” on the Internet and check the
corresponding help topics.
Due to the settings of certain cell phones and voice apps, your
cell phone may not support the remote voice control feature.
Contact your cell phone’s manufacturer or network carrier,
or check the voice app’s help topics if you encounter any
problems.
The remote voice control feature ends unexpectedly while it is
in use.
The Bluetooth function of your cell phone may be off, or you
may have moved your cell phone out of Bluetooth range of the
telephone base. Make sure the Bluetooth function of your cell
phone is turned on and keep your cell phone within 15 feet of
the telephone base.
The data or Wi-Fi connection of your cell phone may be lost.
Make sure your cell phone’s data or Wi-Fi signal is in full
strength.
The feature may be ended automatically by your cell phone. For
example, a cell call has been established via the remote voice
control feature and the call has just ended.
If you receive a landline or cell line incoming call when you
have activated remote voice control on a connected cell phone,
the remote voice control operation will be ended.
The voice-controlled application of your cell phone may be
affected by other cell phone operations in the background. If
the problem persists, contact your cell phone’s network carrier.
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