Troubleshooting
If you have difficulty with your telephone, please try the following
suggestions. For customer service, visit our website at
www.telephones.att.com
, or call
1 (800) 222-3111
.
In Canada, dial
1 (866) 288-4268
.
The handset registration is unsuccessful.
Follow the handset registration instructions to register the
handset again (see
Add and register handsets
on pages 9-10).
My phone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure that the battery connector is securely plugged into
the handset.
Make sure the telephone line cord is securely and firmly
plugged into the telephone base and the telephone wall jack.
Charge the battery in the handset for at least 11 hours.
For optimum daily performance, return the handset to the
telephone base or charger when not in use.
If the battery is depleted, charge the handset for at least 30
minutes before you use it. Refer to page 6 for details.
Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one
minute for the handset and telephone base to reset.
You may need to purchase a new battery. Please refer to
Battery
installation and charging
on pages 6-8 in this user’s manual.
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12
Appendix
