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Appendix
Troubleshooting
The batteries do not hold a charge.
If the handset is in the charger and the charge light does not
turn on, refer to
The charge light is off
on page 21 in this
Troubleshooting
guide.
Charge the battery in the handset for at least 11 hours. For
optimum daily performance, return the handset to the telephone
base or charger when not in use.
If the battery is depleted, it may take approximately 30 minutes
to charge the handset before it shows
Low battery
. Refer to
page 6 for details.
You may need to purchase a new battery. Please refer to
Battery
installation and charging
on pages 6-8 in this user’s manual.
I hear other calls while using my phone.
Disconnect the telephone base from the telephone jack, and
plug in a different telephone. If you still hear other calls, call
your telephone service provider.
I get noise, static, or a weak signal even when I’m near the
telephone base.
If you subscribe to high-speed Internet service (digital subscriber
line - DSL) through your telephone lines, you must install a DSL
filter between the telephone line cord and the telephone wall
jack. The filter prevents noise and caller ID problems caused by
DSL interference. Please contact your DSL service provider for
more information about DSL filters.
You may be able to improve the performance of your cordless
phone by installing your new telephone base as far as possible
from any other existing cordless telephone system that may
already be installed.
Other electronic products such as HAM radios and other DECT
phones, can cause interference to your cordless telephone. Try
installing your telephone as far away as possible from these
types of electronic devices.
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