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3-4

Using TroubleShooter Diagnostic Software

 

Running other TroubleShooter tests

 

The Loopback and Bandwidth Utilization tests are available in addi-
tion to the three default tests for validating the EN/SC adapter. 

 

Running the Loopback test

 

The Loopback test verifies the operation of the major components 
of the interface circuitry, the adapter, the serial network interface, 
and the thin port transceiver by transmitting and receiving special 
packets.

When using the Mini EN/SC  Adapter, disconnect the thin Ethernet 
cable and attach a T-connector.  Terminate each end of the T-connec-
tor with a 50 ohm terminator.

To run the Loopback test, perform the following steps:

 

1

 

Click the Loopback test checkbox to select the test.

 

2

 

Click

 

 TEST

 

 to start the loopback test.

 

3

 

If the first test fails, click 

 

REPEAT

 

. 

If the tests are “passed” successfully, everything is operat-
ing properly.

If you leave the Macintosh connected to the network during the 
Loopback test, the test may fail due to packet collisions. This does 
not indicate the equipment is faulty. Repeat the test by clicking 

 

REPEAT

 

.  You need only one successful test run to verify proper 

product operation. 

If the Loopback test fails repeatedly, please call Technical Support.

 

ENSC Ch 3  Page 4  Monday, August 26, 1996  2:51 PM

Содержание Desktop EN/SC

Страница 1: ...Asanté EN SC Adapter Family Installation Guide ASANTÉ ...

Страница 2: ...Asanté EN SC Adapter Family Installation Guide Asanté Technologies Inc 821 Fox Lane San Jose CA 95131 May 1994 Part Number 06 00075 01 Printed in USA ...

Страница 3: ...Adapters will be free from defects in title materials and manufacturing workmanship for five 5 years If an EN SC Adapter is found to be defective then as your sole remedy and as the manufacturer s only obligation Asanté Technologies Inc will repair or replace the product see Asking for Assistance for information on how to contact us This warranty is exclusive and is limited to Asanté EN SC Adapter...

Страница 4: ...he Mini EN SC Adapter 2 5 Installing a Mini EN SC Adapter 2 6 Disconnecting a Mini EN SC Adapter 2 10 Installing a Micro EN SC Adapter 2 11 Disconnecting a Micro EN SC Adapter 2 12 Installing EtherTalk software 2 13 Two types of software installations 2 13 Accessing network services 2 16 Chapter 3 Using TroubleShooter Diagnostic Software Running TroubleShooter Diagnostics 3 1 Changing from EtherTa...

Страница 5: ...acAgent software 5 2 Configuring MacTCP 5 4 Configuring the SNMP MacAgent 5 5 How the SNMP MacAgent works 5 7 Type of information sent about a Macintosh 5 7 About IP addresses 5 8 About the AsantéView Network Management Station 5 8 Other network management software 5 10 Appendix A EN S C Adapter Family Specifications Mini EN SC Adapter LEDs A 3 Micro EN SC Adapter LEDs A 3 Appendix B Ethernet Spec...

Страница 6: ... 2 14 Figure 2 8 Network control panel 2 16 Figure 2 9 Sample Chooser dialog box 2 17 Figure 3 1 TroubleShooter warning box 3 2 Figure 3 2 TroubleShooter window 3 3 Figure 3 3 Bandwidth Utilization Test window 3 5 Figure 5 1 Customize Install dialog box 5 3 Figure 5 2 MacTCP configuration window 5 4 Figure 5 3 Asanté SNMP MacAgent configuration window 5 5 Figure 5 4 AsantéView sample network map 5...

Страница 7: ...atalog of contents c When sending email please include your full name US mailing address phone number the product name and a description of the problem Telephone 800 622 7464 408 435 0706 Fax 408 432 6018 Fax Backa 800 741 8607 408 954 8607 Bulletin Board Service BBS b 408 432 1416 ARA BBSb guest log in 408 894 0765 Applelink mailc BBSb ASANTE TECH FTP Archiveb ftp asante com Internet mailc suppor...

Страница 8: ...ad and consider your suggestions for new man ual releases Please read through this manual and think about these questions What do you like best about this manual What do you think is the least valuable or weakest part of this manual What is the most needed improvement you would make to this manual Fax your comments and suggestions to Asanté Technical Publications at 408 894 0363 or E mail them thr...

Страница 9: ... Adapter An Asanté EN SC Adapter passes Ethernet packets between the Mac intosh and the Ethernet network using the Macintosh standard SCSI interface The Mini EN SC Adapter also enables you to attach addi tional SCSI devices to your Macintosh in a SCSI daisy chain such as a hard drive scanner or CD ROM The Micro EN SC Adapter attaches directly to the PowerBook s HDI 30 port and does not offer SCSI ...

Страница 10: ...h 3Com 3 Open 3 Com 3 Share Sitka TOPS DEC Pathworks and other popular network soft ware Support for AFP TCP IP DecNet and LAT protocols Provide TroubleShooter diagnostic software for testing and identifying problems The table below lists the Macintosh computers and Ethernet cabling each adapter supports Mini EN SC Group Macintosh Ethernet cabling Mini EN SC PowerBooksandslotless desktop Macintosh...

Страница 11: ... SCSI devices A compact and portable design A user selectable link disable switch for pre 10BaseT net works Auto sensing circuitry for 10BaseT and BNC ports User selectable SCSI termination Unique SCSI T connector cabling for SCSI pass through Status LEDs showing connectivity status Figure 1 1 Asanté Mini EN SC Adapter AC power cable BNC port RJ 45 port SCSI port ...

Страница 12: ...mpact and portable design specifically for the PowerBook Power drawn from the PowerBook s ADB port No SCSI cable or power adapter required Status LEDs showing connectivity status Auto sensing circuitry for 10BaseT and BNC ports PowerBook Sleep Mode compatible Figure 1 2 Asanté Micro EN SC Adapter BNC port ADB power cable RJ 45 port ...

Страница 13: ...rovides instructions for installing the Mini EN SC Adapter and the Micro EN SC Adapter The installation procedure for each adapter has four parts Preparing for the installation Installing the adapter Installing the Asanté EtherTalk software Accessing network services ...

Страница 14: ...er turn off the Macintosh or PowerBook and all connected peripherals Follow Apple guidelines and always plug or unplug devices connected to the SCSI port with the power off Consult your network administrator about the installation and its effect on the network other users must be warned of the possible interruption of network operations Checking the software and hardware To install an Asanté EN SC...

Страница 15: ...dapters No SCSI cables are needed to install the Micro EN SC Adapter Identifying Ethernet cable requirements Before you install an Asanté EN SC Adapter you must know the con nection and termination requirements for your Ethernet cable type You must also know the IEEE Ethernet length specifications Refer to Appendix B for information about Ethernet length specifications Ethernet cable Requires Comm...

Страница 16: ...orts on the Mini EN SC Adapter is disabled The Link Integrity switch is not provided on the Micro EN SC Adapter Setting the SCSI address on the Mini EN SC Adapter When you connect a SCSI device to a Macintosh the device must have a unique SCSI address between 1 and 6 0 is usually reserved for the Macintosh internal hard drive The SCSI address on the Micro EN SC Adapter is set to 6 and cannot be ch...

Страница 17: ...n is either internal or external The first device is always the Macintosh which is internally terminated An externally terminated device requires a termination block If you re not sure if the other SCSI device is internally ter minated check the documentation for the device The location of the SCSI address selector is shown in Figure 2 3 Follow the instructions in the table below for setting the S...

Страница 18: ...d off 2 Set the adapter s SCSI address using the rotary switch on the bottom of the adapter See page 2 4 for information Note Each SCSI address must be unique 3 If your network is not 10BaseT compliant the Link Integ rity switch must be OFF The default is set to ON 4 Use the provided SCSI cable to connect the adapter to the Macintosh Refer to page 2 3 for information Plug one end of the cable into...

Страница 19: ...nector on the Ethernet cable to the adapter s BNC port If the Macintosh is at the end of a network segment keep the T connector and terminator on the segment cable and connect the T connector to the adapter s BNC port The connector slips on twists and locks in place 6 Connect the adapter to the 12 VAC power adapter pro vided by Asanté Do not use any other power adapter Figure 2 4 Connecting the Mi...

Страница 20: ...he cable into the computer s SCSI port and the other end into the adapter s SCSI port Use the DB 25 DB 25 to DB 25 SCSI cable for the desk top Macintosh Use the DB 25 DB 25 to HDI 30 cable for the Power Book with DB 25 DB 25 T side connected to Mini If the adapter is the last device in the chain use the appro priate cable See Figure 2 5 5 Set the SCSI Termination switch on the bottom of the adapte...

Страница 21: ... the Macintosh is at the end of a network segment keep the T connector and terminator on the segment cable and connect the T connector to the adapter s BNC port The connector slips on twists and locks in place Figure 2 5 Connecting the Mini EN SC to other SCSI devices 7 Connect the adapter to the 12 VAC power adapter pro vided by Asanté Do not use any other power adapter Once you have connected th...

Страница 22: ...ect a Mini EN SC Adapter from a Macintosh or PowerBook you must turn the power OFF on the Macintosh or PowerBook The PowerBook must not be in Sleep mode The PowerBook s SCSI port will be damaged if you leave the Pow erBook on or in Sleep mode when you disconnect or connect an Mini EN SC Adapter ...

Страница 23: ...ter perform the following steps 1 Your PowerBook must be turned OFF 2 Plug the Micro EN SC Adapter into the HDI 30 SCSI port on the PowerBook You do not need to set the SCSI address it is set in the hardware to 6 3 Plug the adapter s ADB power cable into the PowerBook s ADB port TheADB power cable supports pass through for otherADB devices such as keyboards Figure 2 6 Connecting the Micro EN SC to...

Страница 24: ... splice the cable with the appropriate BNC hardware Connect the BNC T connector on the Ethernet cable to the adapter s BNC port If the Macintosh is at the end of a network segment keep the T connector and terminator on the segment cable and connect the T connector to the adapter s BNC port The connector slips on twists and locks in place Disconnecting a Micro EN SC Adapter Caution Before you disco...

Страница 25: ...nstallation click the Help but ton to display a help screen The following table explains which installation to choose Choose When Easy Install You want to install the AppleTalk version on the diskette and the Asanté Ethernet driver Your network does not present any potential compatibility problems with the AppleTalk ver sion on the diskette You want access to EtherTalk Phase 2 network services Cus...

Страница 26: ...tomized installation The instructions assume that you normally boot from your hard disk 2 Insert the Asanté EtherTalk Installer disk 3 Double click the Installer icon and click OK when the Installer banner appears Be sure to double click do not drag the files from the dis kette to the System Folder The Easy Install dialog box appears Figure 2 7 Easy Install dialog box 4 Click Install to perform an...

Страница 27: ...te for an expla nation of each installation option Consult your network administrator if you do not understand the file Click Customize A dialogue box appears showing s a list of software options Select the appropriate option To select multiple operations use Shift click The system informs you when the installation is completed Click Restart when the system prompts Note If other Macintoshes on the...

Страница 28: ...ctive in the Chooser dialog box EtherTalk must be active in the Control Panel Asanté s EtherTalk driver software enables AppleTalk to interact with the EN SC adapter and make a connection 1 Open the Network control panel Three network icons appear The example below shows three icons Built in Local Talk EtherTalk Phase 1 and EtherTalk Alternate 2 Select EtherTalk Alternate Figure 2 8 Network contro...

Страница 29: ...etwork resource such as AppleShare or another network service 5 Select Chooser from the Apple menu The Chooser dialog box appears displaying all network devices available and the AppleTalk zones Figure 2 9 Sample Chooser dialog box 6 If AppleTalk is not active click the Active button 7 Reboot the Macintosh and open the Chooser to confirm that AppleTalk is active Engineering Server Harry s Server L...

Страница 30: ...reconfigures your Ethernet connection and sends out data through the Ethernet port Therefore before you run TroubleShooter you must Save all open files and close all active applications Log out of any active network services Change from EtherTalk to LocalTalk Turn off virtual memory with System 7 Restart your Macintosh with virus software extensions and inits disabled The following sections provid...

Страница 31: ... 3 1 TroubleShooter warning box Click Exit make the change restart the Macintosh 4 Click OK in the TroubleShooter window TroubleShooter loads and automatically runs the following three default tests Memory buffer test Writes to and reads from the packet buffer RAM to ver ify its addressability and operation Network interface controller test Writes to and reads from the controller register to ver i...

Страница 32: ...hooter Diagnostic Software 3 3 5 TroubleShooter opens theTroubleShooter window and dis plays results from the following tests Figure 3 2 TroubleShooter window Memory Test Passed NIC Test Passed Ping Pong Test Passed ...

Страница 33: ...Ethernet cable and attach a T connector Terminate each end of the T connec tor with a 50 ohm terminator To run the Loopback test perform the following steps 1 Click the Loopback test checkbox to select the test 2 Click TEST to start the loopback test 3 If the first test fails click REPEAT If the tests are passed successfully everything is operat ing properly If you leave the Macintosh connected to...

Страница 34: ...Utilization checkbox to select the test 3 Click the TEST button to start the test 4 Data representing network activity is collected from the network during the test 5 To stop data acquisition click STOP or press any key The performance statistics are displayed in the Trouble Shooter dialog box Figure 3 3 Bandwidth Utilization Test window ...

Страница 35: ...ived is more specific giving the actual byte count Number of reset byte count This number increments by 1 after each 109 byte received from the network by the adapter CRC Error Indicates the number of packets with CRC Cyclic Redun dancy Check errors received from the network by the adapter When a packet is transmitted a mathematical cal culation is done on the header and data and is appended to th...

Страница 36: ...ver 2 percent it will effect the FIFO Overrun Error and Frame Lost errors If a test fails If a test fails TroubleShooter displays an error message in the main dialog box The message generally consists of three parts The name of the diagnostic test Failed A possible reason for the failure Check the connections from your Macintosh to the Ethernet cable and repeat the tests If the test fails repeated...

Страница 37: ... items Get System Information and Get Adapter Information The following information is displayed in the menus Menu Displays Get System Information System software version number Machine type Memory size ROM version number Installed AppleTalk version Get Adapter Information Summary of the Ethernet interface hardware specifications Expansion slot used Card type Card s 6 byte Ethernet address Card s ...

Страница 38: ...click the QUIT button in the TroubleShooter dialog box or quit from the menu bar To restart network services perform the following steps 1 Activate AppleTalk in the Chooser 2 Select EtherTalk in the Network control panel 3 Restart the Macintosh 4 Select Chooser and select a network resource such as AppleShare or another network service ...

Страница 39: ...eck the basic requirements listed below AppleTalk is active in the Chooser EtherTalk is selected in the Network Control Panel Make sure your are using the network EtherTalk version Phase 1 or Phase 2 AppleTalk zones are visible when applicable The SCSI chain and EN SC adapter are correctly terminated Cabling and connections are secure The LEDs on the EN SC indicate no problems Refer to Appendix A ...

Страница 40: ...hase 1 and Phase 2 selecting Phase 1 may make Phase 2 network resources invisible and unavailable The reverse is true for Phase 2 To see if this is the case switch from one EtherTalk icon to the other Phase 1 networks are limited to 254 nodes and one zone In a Phase 2 network up to 16 million nodes can be addressed on an Ethernet network Phase 2 networks support multiple zones sharing the same phy...

Страница 41: ...er System 7 and an INIT under System 6 and can be installed on any Macintosh on the network The Asanté SNMP MacAgent is on the EtherTalk Installer diskette which includes the following items EtherTalk Installer software Asanté SNMP MacAgent MacTCP Note MacTCP is Apple Computer s TCP IP software It provides the transport mechanism for accessing the information provided by the Asanté SNMP MacAgent T...

Страница 42: ...ing Asanté SNMP MacAgent MIB Note Asanté SNMP MacAgent MIB is available on Asanté On Line Service or through Technical Support Installing the SNMP MacAgent software MacTCP is bundled with the Asanté SNMP MacAgent software and is automatically installed when you install the SNMP MacAgent If you have a newer version of MacTCP on your Macintosh you can install only the Asanté SNMP MacAgent Otherwise ...

Страница 43: ... the SNMP MacAgent 5 3 5 Select the SNMP MacAgent appropriate for your operating system in the Customize dialog box see Figure 5 1 6 Click Install and restart the Macintsoh Figure 5 1 Customize Install dialog box ...

Страница 44: ... the MacTCP icon to open MacTCP control panel The Ethernet icon must be selected in the MacTCP con figuration window 4 Note To configure MacTCP refer to the MacTCP Adminis trator s Guide which is included with AsantéView docu mentation or is available through your Macintosh dealer v 5 Type in your IP address in the IP address text box as shown in the example in Figure 5 2 Figure 5 2 MacTCP configu...

Страница 45: ...NMP MacAgent control panel The SNMP MacAgent configuration window appears Figure 5 3 Asanté SNMP MacAgent configuration win dow 3 Enter the configuration parameters The information in this window will allow the Asanté net work management station to access the Macintosh The parameters are described below 4 Restart the Macintosh ...

Страница 46: ...e used unless you are notified by your network administrator Trap community Trap the SNMP term for alarm or alert Enter public usually the default If there is any question please contact your network administrator SNMP MacAgent sends traps to the Asanté network management station for two events cold start station restart and au thentication violation Trap IP Address The IP address of the system to...

Страница 47: ...ntéView you can use Asanté s SNMP MacAgent MIB to manage the SNMP MacAgent The MIB is a text file available on Asanté s FTP server via the Internet The file can be obtained using anonymous FTP to ftp asante com in the pub directory Type of information sent about a Macintosh The Asanté SNMP MacAgent forwards four types of information about the Macintosh Station Profile including station hardware co...

Страница 48: ...by your network administrator It is your network adminis trator s responsibility to assign the IP address for your Macintosh TCP IP refers to a collection of network protocols that support host to host communication About the AsantéView Network Management Station The Asanté Network Management Station should be running Asanté View or a generic SNMP management console Figure 5 4 shows a network map ...

Страница 49: ...on running AsantéView displays the follow ing information see Figure 5 5 General Information about the Macintosh with Asanté SNMP MacAgent installed Slot Configuration of Macintosh Statistics Applications installed on Macintosh Figure 5 5 Station Information on SNMP MacAgent Macintosh Description 198 208 54 6 LeRoy Buford ...

Страница 50: ...rk management software other than Asanté View for example HP OpenView or SunNet Manager use the Asanté MacAgent MIB and follow directions in your network man agement software documentation to load and browse a MIB file Note The SNMP MacAgent MIB is available by accessing Asanté s FTP server over the Internet See page 5 7 for more information ...

Страница 51: ...lk register level compatible with Apple Computer s Ethernet cards AppleTalk Filing Protocol and MacTCP Software supported AppleShare Novell NetWare for Macintosh 3Com 3 Open 3 Com 3 Share SitkaTOPS DEC Pathworks AFP TCP IP DecNet and LAT protocols 100 System 7 compatible Protocols supported AFP TCP IP DECnet and LAT protocols SCSI address selection SCSI rotary switch Fixed at 6 Power requirements ...

Страница 52: ...A 2 EN S C Adapter Family Specifications Figure A 1 Mini EN SC Ethernet address Figure A 2 Micro EN SC Ethernet address SCSI ID LINK INTEGRITY TERMINATION Ethernet address Ethernet address ...

Страница 53: ... alsoOFF No 10BaseT link integrity Not applicable Link Disabled 10BaseT link disabled when Link Disabled is ON Link Integrity is OFF 10BaseT link integrity enabled Link is down when both Link Integrity and Link Disabled LEDs are OFF Not applicable SCSI termination SCSI termination ON SCSI termination OFF Not applicable Light ON OFF BLINKING Power ON OFF Inoperable Not applicable TX Transmitting da...

Страница 54: ...you must meet the following Ethernet specifications Parameter 10Base2 10BaseT Cable Thin UTP Impedance 50 ohms 100 ohms Connector on cable BNC RJ45 Data transfer rate 10 Mbps 10 Mbps Topology Bus Star Segment length maximum 185 meters 100 meters Distance between nodes minimum 0 5 meter n a Nodes per segment maximum 30 n a ...

Страница 55: ...ftware 5 2 AsantéView Network Management Station 5 8 B Bandwidth Utilization test TroubleShooter Diagnostic software 3 5 C connecting Micro EN SC Adapter to Ethernet 2 11 Mini EN SC Adapter to Ethernet 2 6 Customize Install EtherTalk Installer software 2 13 D disconnecting Micro EN SC Adapter 2 12 Mini EN SC Adapter 2 10 E Easy Install EtherTalk Installer software 2 13 EN SC Adapter family 1 1 com...

Страница 56: ...port for 1 2 G Get Adapter Information TroubleShooter Diagnostic software 3 8 Get System Information TroubleShooter Diagnostic software 3 8 I IEEE 802 3 standard compliance with 1 2 IP addressing 5 8 L LEDs 4 1 A 3 link integrity pre 10BaseT network Mini EN SC Adapter 2 4 Loopback test TroubleShooter Diagnostic software 3 4 M Macintosh installing Micro EN SC Adapter 2 11 installing Mini EN SC Adap...

Страница 57: ...owerBook 2 11 installing Micro EN SC Adapter 2 11 installing Mini EN SC Adapter 2 6 2 8 R requirements for Asanté EN SC Adapter Family hardware 2 2 for EN SC Adapter Family software 2 2 S safety rules for installing adapter 2 2 SCSI address installing Micro EN SC Adapter 2 4 installing Mini EN SC Adapter 2 4 2 6 2 8 SCSI cables provided with Mini EN SC Adapter 2 3 SCSI termination installing Mini ...

Страница 58: ... Share A 1 A UX A 1 DEC Pathworks A 1 DecNet A 1 LAT protocols A 1 Novell NetWare A 1 Pathworks A 1 Sitka TOPS A 1 T TCP IP 5 8 support for 1 2 Thin Ethernet cable requirements 2 3 2 5 installing Micro EN SC Adapter 2 12 installing Mini EN SC Adapter 2 9 TroubleShooter Diagnostic software 4 2 Bandwidth Utilization test 3 5 Get Adapter Information 3 8 Get System Information 3 8 Loopback test 3 4 Me...

Страница 59: ... to use Older cabling may not be of adequate quality to support 100 meters between a device and the hub You may want to install a wiring system in your building or you may already have one that allows you to run a 10BaseT cable to a wall jack For Thin cabling When subdividing cable segments do not randomly pick any cable length The IEEE recommends that Ethernet coaxial cable be subdivided at lengt...

Страница 60: ...dular jack oriented down Pin 1 is the left most pin and Pin 8 is the right most pin Figure B 1 RJ45 connector and biscuit block pin outs Pin Circuit Signal name 1 TD Data Transmit 2 TD Data Transmit 3 RD Data Receive 4 Not used 5 Not used 6 RD Data Receive 7 Not used 8 Not used 4 5 7 8 1 2 3 4 5 6 7 8 RJ45 2 1 6 3 wire pair white brown green white brown white white green wire pair ...

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