Aruba 4100i Switch Series | Installation and Getting Started Guide
72
Global Status
Port LED
Diagnostic tip
On green
On but port is not
communicating
8
On amber
-
9
Diagnostic Tips
Tip
Problem
Solution
1
Power Supply are not
working with active power
source.
Verify the AC or DC power source works by plugging another
device into the outlet. Or try plugging the power supplies into
different outlets or try different power cords.
If the problem is still not resolved, both power supplies may be
faulty.
2
Switch is in the progress of
heating up due to power up
at low temperature.
Switch will be booted up after 5 to 15 minutes of heating
progress. If the switch does not boot up after 20 minutes, move
the switch to a room temperature environment (>0C°).
If the condition persists, call your Aruba authorized network
reseller, or use the electronic support services from Aruba to get
assistance.
3
The switch is not able to
identifying PSU condition or
DC input voltage not within
supporting range.
Check the connectivity of the DC cables to both PSU and Switch
terminals, or whether the DC output level of the PSU is within
range.
If the condition persists, the switch has failed. Call your Aruba
authorized network reseller, or use the electronic support
services from Aruba to get assistance.
4
System PoE disabled due to
System DC input does not
meet 52~56V.
Check the output voltage of the DIN PSU. DIN PSU output voltage
might have moved out of the supported voltage range. DIN PSU
output can be adjusted through potentiometer or control keys.
5
The switch has experienced
a software failure during
self-test, or a hardware
component is having issues.
Check the switch Event Log for indication of the fault condition. If a
port failed self-test, contact Aruba support/
1. Try resetting the switch by pressing the Reset button on the
front of the switch, or by power cycling the switch.
2. If the fault indication reoccurs, attach a console to the switch
and configure it to operate at 115200 baud. Then, reset the
switch. Messages should appear on the console screen and
in the event log identifying the error condition.
If necessary to resolve the problem, contact your Aruba
authorized network reseller, or use the electronic support
services from Aruba to get assistance.
6
The network port for which
Check the switch Event Log and show interface command output
