AZI Customer Service 800-528-7411 or 602-470-1414 Page
18
of
21
Returned Goods Policy
Should it become necessary to return any item to Arizona Instrument for any
reason, please contact our Customer Service Department at (800) 235-3360 or
(602) 470-1414 to obtain a Return Materials Authorization (RMA) Number. When
you call, please be ready to provide the serial number and a description of the
problem. Frequently we can provide self-help information that will eliminate the
need for returning the unit(s). You may also obtain an RMA Number by
contacting Customer Service by e-mail at [email protected] or through the AZI
Home Page at http://www.azic.com.
If equipment return is required, please pack the item in the original box and
packing materials. As an alternate, place equipment in a snug-fitting box, then
pack that box in a larger box with at least four inches of packing material
between the two boxes. Arizona Instrument does not assume responsibility for
under-packed items.
Please include the RMA# and the name and phone number of the person
we should contact regarding repair question(s).
